avast mi rileva un virus :
c:\windows\winsmgr32.dll è infettato dal virus win32:small-cgr (trj).
allego qui giu il log di hijack per sapere come stanno le cose.grazie ciao


Logfile of HijackThis v1.99.1
Scan saved at 15.21.00, on 30/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sm56hlpr.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\QuickTime\qttask.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-0040F46CB696} - C:\Documents and Settings\chiara\102484311.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SM56ACL] sm56hlpr.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [supervisor.exe] C:\WINDOWS\supervisor.exe
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://girl1982kira.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{211086A3-209C-4A66-8ABA-966A91673316}: NameServer = 85.37.17.49 85.38.28.91
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Ciao ,
esegui queste operazioni

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

Riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono.

==================================
O2 - BHO: edit_html Class - {14D1A72D-8705-11D8-B120-0040F46CB696} - C:\Documents and Settings\chiara\102484311.dll
-
O4 - HKCU\..\Run: [supervisor.exe] C:\WINDOWS\supervisor.exe
==================================


Elimina i file in rosso nei percorsi indicati
==================================
C:\Documents and Settings\chiara\<font color=red><b>102484311.dll </font id=red></b>
C:\WINDOWS\<font color=red><b>supervisor.exe </font id=red></b>
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA
poi clicca il pulsante PAGINA PREDEFINITA e su OK

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura e crea un nuovo punto di ripristino, leggi qui alla voce 8
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=170&SH=N

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

Nel sistema non é presente un Firewall o è disattivato, installa questo o il tuo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=56
e disattiva l'inutile firewall di XP, leggi qui
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=160&SH=N

Utilizza questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1041

---

Collaboratore Aiutamici

ciao grazie per quello che mi hai scritto..e sono riuscita a fare più o meno tutto. per esempio, non sono riuscita a cancellare la chiave 102484311.dll, c'erano alri numeri,, e quindi non ho toccato nulla...oppure non ho trovato :supervisor.exe. ma a parte questo, ho fatto la scansione online dal sito che mi hai cancellato, e mi ha dato questi risultati:

C:\WINDOWS\623958248.exe è infettato con Downloader
C:\Programmi\hijackthis\backups\backup-20061030-161304-952.dll è infettato con Trojan.Jakposh
C:\Documents and Settings\chiara\1014125413.dll è infettato con Trojan.Jakposh
C:\Documents and Settings\chiara\1014125420.dll è infettato con Trojan.Jakposh
C:\Documents and Settings\chiara\82195949.dll è infettato con Trojan.Jakposh

che cosa devo fare ora?
grazie e ciao

ho fatto una scanzione online e questo è il risultato.. che devo fare ora??http://

KASPERSKY ONLINE SCANNER REPORT
Tuesday, October 31, 2006 5:16:41 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 31/10/2006
Kaspersky Anti-Virus database records: 236668


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:C:D:E:\

Scan Statistics
Total number of scanned objects 47424
Number of viruses found 2
Number of infected objects 4 / 0
Number of suspicious objects 0
Duration of the scan process 02:25:12

Infected Object Name Virus Name Last Action
C:\Documents and Settings\chiara\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\chiara\Impostazioni locali\Cronologia\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\chiara\Impostazioni locali\Cronologia\History.IE5\MSHist012006103120061101\index.dat Object is locked skipped

C:\Documents and Settings\chiara\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\chiara\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\chiara\Impostazioni locali\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\chiara\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\chiara\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Impostazioni locali\Cronologia\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Impostazioni locali\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Programmi\Alice ti aiuta\log\mpbtn.log Object is locked skipped

C:\Programmi\Alice ti aiuta\SmartBridge\AlertFilter.log Object is locked skipped

C:\Programmi\Alice ti aiuta\SmartBridge\log\httpclient.log Object is locked skipped

C:\Programmi\Alice ti aiuta\SmartBridge\SmartBridge.log Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\aswResp.dat Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\Avast4.db Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\log\AshWebSv.ws Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\log\aswMaiSv.log Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\log\nshield.log Object is locked skipped

C:\Programmi\Alwil Software\Avast4\DATA\report\Protezione residente.txt Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{7F9B28A6-9D03-4E38-AB82-1F000FBC07AC}\RP1\A0000002.exe Infected: Packed.Win32.PolyCrypt.a skipped

C:\System Volume Information\_restore{7F9B28A6-9D03-4E38-AB82-1F000FBC07AC}\RP1\A0000003.dll Infected: Trojan-Clicker.Win32.Agent.hz skipped

C:\System Volume Information\_restore{7F9B28A6-9D03-4E38-AB82-1F000FBC07AC}\RP1\A0000005.dll Infected: Trojan-Clicker.Win32.Agent.hz skipped

C:\System Volume Information\_restore{7F9B28A6-9D03-4E38-AB82-1F000FBC07AC}\RP1\A0000051.dll Infected: Trojan-Clicker.Win32.Agent.hz skipped

C:\System Volume Information\_restore{7F9B28A6-9D03-4E38-AB82-1F000FBC07AC}\RP1\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\Antivirus.Evt Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_660.dat Object is locked skipped

C:\WINDOWS\Temp\_avast4_\Webshlock.txt Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.