Salve a tutti
chiedo il vostro aiuto.
Da qualche giorno il mio antivirus MSE(Microsoft Security Essential) non funziona piu'. Ho provato a disinstallarlo senza risultato e se lo reistallo mi si dice che c'e' gia' una versione aggiornata nel pc
Vi ringrazio se potete aiutarmi a risolvere questo problema
Posto qui il log di HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20.32.27, on 18/08/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\Cepstral\bin\CepstralLicSrv.exe
C:\Programmi\File comuni\Nuance\dgnsvc.exe
C:\Programmi\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Macrium\Reflect\ReflectService.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\FILECO~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Microsoft IntelliType Pro\itype.exe
C:\Programmi\Babylon\Babylon-Pro\Babylon.exe
C:\Programmi\Atomic Alarm Clock\AtomicAlarmClock.exe
C:\Programmi\Winstep\WorkShelf.exe
C:\Programmi\Stardock\CursorFX\CursorFX.exe
C:\Programmi\BitTorrent\bittorrent.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Sandboxie\SbieSvc.exe
C:\Programmi\Sandboxie\SbieCtrl.exe
C:\Programmi\Sandboxie\SbieSvc.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.msn.com/?ocid=OIE8MSE&PC=UP09
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/1me10IE9SE_ITIT/120
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: CmjBrowserHelperObject Object - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - C:\Programmi\Mindjet\MindManager 8\Mm8InternetExplorer.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre7\bin\ssv.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [itype] "C:\Programmi\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [OutpostMonitor] "C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe" /tray /noservice
O4 - HKLM\..\Run: [BCSSync] "C:\Programmi\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Babylon Client] C:\Programmi\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [MSC] "C:\Programmi\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKCU\..\Run: [SkinClock] C:\Programmi\Atomic Alarm Clock\AtomicAlarmClock.exe
O4 - HKCU\..\Run: [WorkShelf] C:\Programmi\Winstep\WorkShelf.exe autostart
O4 - HKCU\..\Run: [CursorFX] "C:\Programmi\Stardock\CursorFX\CursorFX.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Programmi\Sandboxie\SbieCtrl.exe"
O4 - HKUS\S-1-5-21-823518204-1801674531-725345543-1010\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'UpdatusUser')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Rocketdock.lnk = C:\Programmi\RocketDock\RocketDock.exe
O8 - Extra context menu item: Aggiungi a PDF esistente - res://C:\Programmi\File comuni\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Aggiungi destinazione link a PDF esistente - res://C:\Programmi\File comuni\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Converti destinazione link in Adobe PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Converti in Adobe PDF - res://C:\Programmi\File comuni\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\Microsoft Office\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: I&nvia a OneNote - res://C:\PROGRA~1\Microsoft Office\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Programmi\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Programmi\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Send to Mindjet MindManager - {2F72393D-2472-4F82-B600-ED77F354B7FF} - C:\Programmi\Mindjet\MindManager 8\Mm8InternetExplorer.dll
O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Programmi\Agnitum\Outpost Firewall Pro\ie_bar.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Programmi\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Programmi\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Programmi\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1341346995359
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Programmi\File comuni\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Cepstral License Server - Cepstral, LLC - C:\Programmi\Cepstral\bin\CepstralLicSrv.exe
O23 - Service: Dragon Service (DragonSvc) - Nuance Communications, Inc. - C:\Programmi\File comuni\Nuance\dgnsvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Programmi\Java\jre7\bin\jqs.exe
O23 - Service: KMService - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Programmi\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Programmi\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Programmi\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Programmi\Macrium\Reflect\ReflectService.exe
O23 - Service: Sandboxie Service (SbieSvc) - Sandboxie Holdings, LLC - C:\Programmi\Sandboxie\SbieSvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Programmi\Skype\Updater\Updater.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Programmi\File comuni\Adobe\SwitchBoard\SwitchBoard.exe

--
End of file - 12456 bytes

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe


Questo è l'anti-spyware in tempo reale di Spybot, probabile che ti vada in conflitto con il real time di MSE.

Per sicurezza disinstalla Spyware S&D, fai pulizia con Ccleaner di file e registro. Se, in seguito, voui reinstallare Spybot segui le istruzioni della scheda Aiutamici: http://www.aiutamici.com/software?ID=10831

Vedi come va MSE, speriando che sia solo questo.


Visto che hai installato MBAM, aggiornalo, fai una scansione completa, elimina quello che trova, posta il log. Così facciamo un'analisi se ci sono problemi di virus.


Cmq, non puoi stare senza antivirus, se MSE continua a darti problemi ne devi installare un altro di antivirus.

Grazie per la risposta
Per fortuna sono riuscito a disinstallarlo eliminando tutto e poi l'ho reinstallato.Pare sia tutto a posto.
Cosa ne pensi delle voci del log?
Probabilmente ci sono parecchie voci superflue o anche dannose
Grazie ancora

Ho disattivato le due voci in spybot come mi hai suggerito.
Se il log e' pulito allora tutto ok
Sto facendo una scansione con MBAM
Grazie!