Ciao scusa se mi intrometto ma potresti dirmi come hai fatto a copiare i log??

connessione ad internet automatica con alice e senza proxy; per il loo l'ho copiato seguendo le istruzioni su aiutamici;da molto tempo uso MalwareBytes ; per quanto riguarda AVG finora non mi ha creato peroblemi (almeno mi sembra!)
grazie ancora a tutti
ripropongo il log:
ho fatto come suggerisce francescoamato

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15.30.17, on 30/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Programmi\AVG\AVG2012\avgtray.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Programmi\AVG\AVG2012\avgwdsvc.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\cisvc.exe
C:\Programmi\AVG\AVG2012\avgnsx.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Programmi\Outlook Express\msimn.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Master\Desktop\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG2012\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Programmi\AVG\AVG2012\avgtray.exe"
O4 - Startup: FreePOPs.lnk = C:\Programmi\FreePOPs\freepopsd.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O15 - Trusted Zone: *.rossoalice.it
O15 - Trusted Zone: *.rossoalice.virgilio.it
O16 - DPF: {029FDBA6-3547-11D7-AA4C-0050BF051A00} (Rawflow ICD Client) - http://downol.dr.dk/download/netradio/Rawflow.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199967435468
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1199967390562
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://www.mariatv.it/SOPCORE.CAB
O16 - DPF: {96816368-C1E3-414D-A193-63C3CC921990} (MJPEGRender Control) - http://hotelatlantestar-rome.remotemanager.co.uk/common/activex/MJPEGRender.ocx
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MediaBar) - http://sib1.pvw.od2.com/common/musicmanager/installation/MusicManagerPlugin.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9E280F95-E628-475B-93A7-2CBB811730D3}: NameServer = 151.99.125.2,151.99.250.2
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~1\safemule\safemule.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Programmi\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Programmi\Ares\chatServer.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Programmi\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Programmi\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Programmi\File comuni\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Programmi\File comuni\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Programmi\File comuni\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe

--
End of file - 10333 bytes

ciao creati un punto di ripristino poi ............. :O)

fai una scansione con gmer ....fai attenzione a seguire e leggere bene tutto e se avg ti crea probemi disabilitalo momentaneamente

AVG 2011
Aprire il centro di controllo AVG 2011, facendo clic destro sull'icona di AVG sulla barra delle applicazioni.
Fare clic sull'interfaccia utente AVG aperto.

Sulla barra dei Menu, fare clic su strumenti, quindi fare clic su impostazioni avanzate.

Nella schermata che si apre, scorrere fino a temporaneamente disattivare protezione AVG.

Fare clic su di esso per evidenziare e nel riquadro di destra, selezionare la casella per temporaneamente disattivare AVG protezione.

Fare clic su Applica.

Nella schermata successiva che si apre, selezionare dal menu a discesa 15 minuti poi fare clic sul pulsante Disable tempo reale protezione e fare clic su OK.

Per riattivare, basta controllare Enable sull'interfaccia GUI principale. Potrebbe anche essere necessario fare clic su correzione (enable diventa Fix se tutti i componenti non iniziano).


http://geniv.forumcommunity.net/?t=4769747

poi

pulisci tutto con ccleanear e poi fai una scansione di tutto il pc

http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym e pulisci tutto

ciao e buon lavoro

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