Ciao, penso di avere qualcosa che non va, mi controllate il log per favore?
Grazie

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 0.00.38, on 13/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\AVG\AVG10\avgfws.exe
C:\Programmi\AVG\AVG10\avgwdsvc.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\Programmi\Acer\Acer VCM\RS_Service.exe
C:\Programmi\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Programmi\AVG\AVG10\avgam.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Programmi\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\AVG\AVG10\avgnsx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\Launch Manager\LManager.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\SFR\SFR Calculator\SFRCalculator.exe
C:\PROGRA~1\IDAILY~1\iDD.exe
C:\Programmi\Acer\Acer VCM\AcerVCM.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\AVG\AVG10\avgcsrvx.exe
C:\Programmi\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\DOCUME~1\SIMONE~1\IMPOST~1\Temp\RtkBtMnt.exe
C:\Programmi\AVG\AVG10\avgemcx.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\All Users\Dati applicazioni\AVG10\update\download\fixcorex3.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0410&s=0&o=xph&d=0709&m=ao531h
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG10\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Programmi\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Programmi\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Programmi\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\Audio\Drivers\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\Programmi\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Programmi\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG_TRAY] C:\Programmi\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mobile Partner] "C:\Programmi\3 Internet\3 Internet.exe"
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "C:\Programmi\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S65.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SFRCalculator] "C:\Programmi\SFR\SFR Calculator\SFRCalculator.exe" * autostart
O4 - HKCU\..\Run: [iDailyDiary] "C:\PROGRA~1\IDAILY~1\iDD.exe" /LOGMIN
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PandaUSBVaccine.lnk = F:\Panda USB Vaccine\USBVaccine.exe
O4 - Global Startup: Acer VCM.lnk = ?
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Add to Local Website Archive - C:\Documents and Settings\Simonetta\Dati applicazioni\aignes\Local Website Archive\config\iearc.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Invia a Bluetooth - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Invia a periferica &Bluetooth... - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Save Flash - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Save YouTube Video - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/217
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (file missing) (HKCU)
O9 - Extra button: Add to Local Website Archive - {722DE279-7DF5-421D-9127-3F59E4921207} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O9 - Extra button: Start Local Website Archive - {A83D7C43-401F-4195-8604-1AACEEAACA16} - C:\Programmi\Local Website Archive\wsarc.exe (HKCU)
O9 - Extra button: (no name) - {E575BD76-1D87-4B24-9C39-EA9F12AFF680} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O9 - Extra 'Tools' menuitem: Add to Local Website Archive - {E575BD76-1D87-4B24-9C39-EA9F12AFF680} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\progra~1\google\google~1\goec62~1.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Programmi\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Programmi\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
O23 - Service: NMSAccess - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Programmi\Acer\Acer VCM\RS_Service.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Programmi\Spyware Terminator\sp_rsser.exe

--
End of file - 14487 bytes

Ciao simonettad, il log è pulito ma nel contempo mostra troppi programmi inutili caricati all'avvio e diversi servizi che potresti tranquillamente disabilitare.

Lancia HiJackThis
• clicca su Scan
• spunta la casella relative alle voce che ti indico
• con tutte le applicazioni chiuse e disconnesso da Internet clicca su Fix checked


O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (file missing) (HKCU)

Start -> Esegui -> digita msconfig e dai invio
Nella scheda Avvio togli la spunta a tutti i programmi tranne che ai programmi di sicurezza
Nella scheda Servizi metti la spunta a nascondi tutti i servizi MS, poi lascia le spunte ai programmi di sicurezza e a quei servizi realmente utili.

Cosa c'è che non va al pc?

Ciao himaco, abbiamo postato contemporaneamente.

@simonettad
Gli interventi sono simili, puoi optare per l'una o l'altra scelta.

Grazie per i consigli, appena posso seguo tutto passo passo.
Il fatto è che AVG ieri mi ha segnalato e messo in quarantena win32.Hexzone.gen e il pc quando è in internet si blocca e devo forzare per spegnerlo.
Ciao :o)

@peqifr
non so cosa sia il path, ti scrivo quello che AVG ha trovato e messo in quarantena quando ha fatto la scansione programmata:
Win32.Hexzone.gen C:\PROGRAMMI\UNH SOLUTIONS\FLASH SAVING PLUGIN\FLASH-BUTTON.DLL

@himaco
ancora non ho cambiato l'antivirus, ma ho fatto tutto il resto che hai consigliato
questo il novo log di Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13.51.11, on 14/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\AVG\AVG10\avgfws.exe
C:\Programmi\AVG\AVG10\avgwdsvc.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\Programmi\AVG\AVG10\avgam.exe
C:\Programmi\AVG\AVG10\avgnsx.exe
C:\Programmi\Acer\Acer VCM\RS_Service.exe
C:\Programmi\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\Launch Manager\LManager.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Programmi\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Programmi\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Programmi\AVG\AVG10\avgtray.exe
C:\Programmi\ClamWin\bin\ClamTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\3 Internet\3 Internet.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE
C:\WINDOWS\system32\igfxext.exe
C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Programmi\Acer\Acer VCM\AcerVCM.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\DOCUME~1\SIMONE~1\IMPOST~1\Temp\RtkBtMnt.exe
C:\Programmi\AVG\AVG10\avgemcx.exe
C:\Programmi\AVG\AVG10\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Programmi\AVG\AVG10\avgcsrvx.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0410&s=0&o=xph&d=0709&m=ao531h
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG10\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Programmi\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Programmi\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Programmi\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\Audio\Drivers\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LManager] C:\Programmi\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Programmi\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [AVG_TRAY] C:\Programmi\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Programmi\ClamWin\bin\ClamTray.exe" --logon
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mobile Partner] "C:\Programmi\3 Internet\3 Internet.exe"
O4 - HKCU\..\Run: [EPSON BX300F Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEJE.EXE /FU "C:\WINDOWS\TEMP\E_S65.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PandaUSBVaccine.lnk = F:\Panda USB Vaccine\USBVaccine.exe
O8 - Extra context menu item: Add to Local Website Archive - C:\Documents and Settings\Simonetta\Dati applicazioni\aignes\Local Website Archive\config\iearc.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O8 - Extra context menu item: Invia a Bluetooth - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Invia a periferica &Bluetooth... - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Save Flash - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Save YouTube Video - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/217
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Add to Local Website Archive - {722DE279-7DF5-421D-9127-3F59E4921207} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O9 - Extra button: Start Local Website Archive - {A83D7C43-401F-4195-8604-1AACEEAACA16} - C:\Programmi\Local Website Archive\wsarc.exe (HKCU)
O9 - Extra button: (no name) - {E575BD76-1D87-4B24-9C39-EA9F12AFF680} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O9 - Extra 'Tools' menuitem: Add to Local Website Archive - {E575BD76-1D87-4B24-9C39-EA9F12AFF680} - C:\Programmi\Local Website Archive\wsarc_add.exe (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{B22A32CB-01F2-43ED-991D-1A73AB993750}: NameServer = 62.13.173.93 62.13.173.92
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Programmi\AVG\AVG10\Toolbar\IEToolbar.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Programmi\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\progra~1\google\google~1\goec62~1.dll
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Programmi\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\avgfws.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Programmi\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
O23 - Service: NMSAccess - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Programmi\Acer\Acer VCM\RS_Service.exe

--
End of file - 12078 bytes

Grazie, ora tutto ha ripreso a funzionare bene e velocemente!
Ho disinstallato ClamWin che avevo scaricato per cercare di risolvere il problema che si era creato e che ora non serve più.
Non so decidermi sul passaggio ad Avira, leggendo i commenti qui su aiutamici dice che non cerca i virus nelle mail e che quindi è preferibile AVG.
Ho tolto Spyware Terminator ma ora non sono scoperta?
:o)

Ciao Simonetta.

Esegui queste pulizie di "primavera", al fine di migliorare lo stato di salute del tuo sistema operativo.

Disattiva il Ripristino Configurazione Di Sistema, e tienilo disattivato sino alla Risoluzione del Problema:
● clicca su Start
● tasto destro del mouse sull'icona Risorse del Computer
● seleziona la voce Proprietà
● apri la scheda Ripristino configurazione di sistema
● spunta la voce Disattiva Ripristino configurazione di sistema
● conferma la modifica, con Applica e, poi OK
● riavvia il sistema, ripeti la stessa procedura e riattiva il Ripristino Configurazione di Sistema

Scarica ATF Cleaner: http://www.atribune.org/ccount/click.php?id=1
● avvia il tool con un doppio click
● seleziona la casella Select All
● clicca sul pulsante Empty selected
● aspetta l'avviso Done Cleaning
(se usi Opera o Firefox, esegui la loro pulizia, cliccando sul tab in alto)
● una volta concluse le operazioni, chiudi il programma

Scarica ed installa CCleaner: http://www.piriform.com
Nota - durante l'installazione:
non consentire l'installazione di nessun altro componente aggiuntivo (Toolbar e programmi vari) esterno al programma

Una volta installato, configuralo in questo modo:
● lancia il programma, nel menù di sinistra portati alla voce Opzioni e nella finestra successiva clicca su:
● Impostazioni
● spunta la voce Tipo cancellazione: Sicura (lenta) e nel menù a tendina seleziona la voce DOD 5220.22-M (3 passaggi)
Successivamente clicca su:
● Avanzate
● togli la spunta alla voce Cancella file in Windows Temp solo se più vecchi di 24 ore
● alla voce Pulizia nella sezione Avanzate spunta le voci Vecchi dati Prefetch e Disinstallatori Aggiornamenti di Windows
● clicca sul tasto Avvia pulizia per avviare la pulizia dei file temporanei
● finita la scansione, sempre nel menù a sinistra, clicca sulla voce Registro e spunta tutte le voci eccetto:
Estensioni file non usate
● clicca sul tasto Trova Problemi per avviare la pulizia delle voci di registro corrotte e danneggiate
● al termine della scansione clicca sulla voce Ripara selezionati... e prosegui con la riparazione (questo ultimo passaggio ripetilo più volte, fino a quando non verranno rilevati più problemi da correggere)
● una volta terminate le operazioni, chiudi il programma

Scarica TFC by OldTimer: http://oldtimer.geekstogo.com/TFC.exe
● posiziona il tool sul Desktop
● chiudi tutti i programmi attivi
● avvia TFC by OldTimer, clicca su Start
● al termine della scansione ti chiederà di riavviare il sistema
● clicca Ok
● una volta terminate le operazioni, chiudi il programma

Svuota del suo contenuto la cartella Prefetch, seguendo questa semplice procedura:
● clicca su Start
● clicca su Risorse del Computer
● clicca su Disco locale C:
● cerca, all’interno delle cartelle che saranno visualizzate, la cartella Windows, aprila e individua la cartella Prefetch
● aprila ed elimina tutte le voci conservate al suo interno (mi raccomando di non eliminare la cartella)

Lancia Hijackthis e pulisci gli ADS in questo modo:
● clicca sulla voce Open the misc tool section
● clicca su Open ads spy
● togli la spunta alla voce Quick scan (windows base folder only)
● clicca su Scan
● attendi pazientemente il termine della scansione
● se venissero rilevati ADS, spunta tutte le caselline, senza alcuna paura, e clicca su Remove selected

Pulisci la cache di Java:
● clicca su Start
● apri il Pannello di Controllo
● clicca sull'icona Java
● si aprirà il Pannello di Controllo di Java
● nel tab Generale, nella sezione File temporanei Internet, clicca su Impostazioni
● nella finestra che si aprirà clicca su Elimina File
● nella finestra che si aprirà spunta, se non lo fossero, le uniche due voci presenti: Applicazioni e applet e File traccia e registro
● clicca sul pulsante OK 3 volte, prima di poter concludere la semplice procedura

Una volta terminate le pulizie, allega un nuovo log di Hijackthis, aggiornandomi sulla situazione del tuo sistema.

Ciao Simonetta.
Ti assicuro, che in meno di 30 minuti, fai tutto.
Insomma, tante parole, ma il succo è davvero poco.
Fai pure con calma, ciao.