ciau a tutti....oggi mentre cercavo di scaricare un programma gratuito ho preso un virus avast me lo ha segnalato e bloccato.....adesso non so perchè ma ogni volta devo avviare avast manualmente per avere la protezione all'avvio....e oltre a questo non riesco a masterizzare cd......come devo fare?


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 21.33.20, on 11/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Programmi\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\DOCUME~1\merco\IMPOST~1\Temp\Jpd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Jgumea.exe
C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Programmi\Belkin\F5D8053\v6\WifiSvc.exe
C:\Programmi\Sitecom\IVT BlueSoleil\BTNtService.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Packard Bell\Software Suite\PowerSave\PSPBSSS.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\Programmi\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Programmi\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Programmi\PC Connectivity Solution\Transports\NclIVTBTSrv.exe
C:\Programmi\Sitecom\IVT BlueSoleil\BlueSoleil.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Programmi\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ZE18MW23GY] C:\DOCUME~1\merco\IMPOST~1\Temp\Jpd.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{ACAD3C7B-F2E8-46BB-B4FD-FBB169DA75D0}: NameServer = 193.70.152.15,193.70.152.25
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Belkin Wifi Service - Unknown owner - C:\Programmi\Belkin\F5D8053\v6\WifiSvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programmi\Sitecom\IVT BlueSoleil\BTNtService.exe
O23 - Service: Remote Connections Service (FlexService) - Unknown owner - C:\Programmi\RapidBIT\cisvc.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: PowerSave Service (PowerSave) - Packard Bell Services - C:\Programmi\Packard Bell\Software Suite\PowerSave\PSPBSSS.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O24 - Desktop Component 0: Aqua Real 2 - AD0FABD2-7EAE-40B8-8F44-6FCFE6C883CD
O24 - Desktop Component 2: Aqua Real - 7db39a0d-580f-4be9-9195-8bfcd226f6c2

--
End of file - 5919 bytes

Suggerisco di fixare le seguenti voci:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com
R3 - URLSearchHook: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
Analyzerdetails
O2 - BHO: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
O3 - Toolbar: Softonic-IT Toolbar - {e3393495-8103-46a0-8181-270273eddd60} - C:\Programmi\Softonic-IT\tbSoft.dll
O24 - Desktop Component 0: Aqua Real 2 - AD0FABD2-7EAE-40B8-8F44-6FCFE6C883CD

Questo file è preferibile farlo controllare da Viustotal e, finita la scansione, posta qui il log.
O23 - Service: Remote Connections Service (FlexService) - Unknown owner - C:\Programmi\RapidBIT\cisvc.exe (file missing)

http://www.virustotal.com/index.html

Puoi provare a disinstallare Avast con il suo Uninstaller, pulire il PC con Ccleaner, riavvia e reinstalla Avast.
Scarica e installa Malwarebytes, aggiorna il database ed effettua una scansione completa dopodiche posta il log.
http://www.malwarebytes.org/mbam.php

Prima controlliamo se c'è qualcosa di infetto.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 0.55.31, on 12/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Programmi\Belkin\F5D8053\v6\WifiSvc.exe
C:\Programmi\Sitecom\IVT BlueSoleil\BTNtService.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Packard Bell\Software Suite\PowerSave\PSPBSSS.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Programmi\PowerISO\PWRISOVM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Belkin\F5D8053\v6\BelkinWCUI.exe
C:\Programmi\uTorrent\uTorrent.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Programmi\Ask.com\GenericAskToolbar.dll (file missing)
R3 - URLSearchHook: (no name) - {e3393495-8103-46a0-8181-270273eddd60} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {e3393495-8103-46a0-8181-270273eddd60} - (no file)
O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Programmi\PowerISO\PWRISOVM.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{ACAD3C7B-F2E8-46BB-B4FD-FBB169DA75D0}: NameServer = 193.70.152.15,193.70.152.25
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Belkin Wifi Service - Unknown owner - C:\Programmi\Belkin\F5D8053\v6\WifiSvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programmi\Sitecom\IVT BlueSoleil\BTNtService.exe
O23 - Service: Remote Connections Service (FlexService) - Unknown owner - C:\Programmi\RapidBIT\cisvc.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: PowerSave Service (PowerSave) - Packard Bell Services - C:\Programmi\Packard Bell\Software Suite\PowerSave\PSPBSSS.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O24 - Desktop Component 2: Aqua Real - 7db39a0d-580f-4be9-9195-8bfcd226f6c2

--
End of file - 5356 bytes

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Versione database: 4343

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/08/2010 4.02.34
mbam-log-2010-08-12 (04-02-34).txt

Tipo di scansione: Scansione completa (C:\|D:\|E:\|H:\|)
Elementi esaminati: 182142
Tempo trascorso: 51 minuti, 54 secondi

Processi infetti in memoria: 0
Moduli di memoria infetti: 0
Chiavi di registro infette: 0
Valori di registro infetti: 0
Voci infette nei dati di registro: 0
Cartelle infette: 0
File infetti: 5

Processi infetti in memoria:
(Non sono stati rilevati elementi nocivi)

Moduli di memoria infetti:
(Non sono stati rilevati elementi nocivi)

Chiavi di registro infette:
(Non sono stati rilevati elementi nocivi)

Valori di registro infetti:
(Non sono stati rilevati elementi nocivi)

Voci infette nei dati di registro:
(Non sono stati rilevati elementi nocivi)

Cartelle infette:
(Non sono stati rilevati elementi nocivi)

File infetti:
C:\System Volume Information\_restore{8033721E-F732-4AD9-A805-9DE6BA39E4FD}\RP441\A0186672.dll (Adware.EcoBar) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{8033721E-F732-4AD9-A805-9DE6BA39E4FD}\RP443\A0188930.DLL (Spyware.Passwords) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kr_done1 (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\merco\oashdihasidhasuidhiasdhiashdiuasdhasd (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{62C40AA6-4406-467a-A5A5-DFDF1B559B7A}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Dal log di Malwarebytes si vede che ha fatto pulizia.

Dovresti un pò relazionare, dirci se hai seguito tutti i consigli, se hai riavviato dopo le scansioni e controllato il comportamento del PC, se c'è stato qualcosa di strano.
Dacci qualche indicazione sullo status generale prima dell' invio dell' ultimo log.

Se ti ritieni soddisfatto sono contento per te e contenti anche tutti noi, almeno credo.
Se hai ancora bisogno sai dove trovarci !!



___________________________
Io ne ho viste cose che voi giovani utenti scalpitanti non potreste immaginarvi. Hard Disks da combattimento in fiamme al largo dei bastioni di Porta Venezia e, ho visto i raggi B del masterizzatore balenare nel buio vicino alle porte di Plextor-Sata e, tutti quei cd-rom andranno perduti nel tempo...come byte nella pioggia. È tempo...di Start --> chiudi

_________________________________

grazie per tutti i complimenti...ma è grazie a voi se a 15 anni senza l'aiuto di nessuno riesco a risolvere tanti problemi con il mio pc.....che vi giuro sinceramente qualche volta lo prenderei e lo lancerei nel fiume davanti casa......grazie a tutti voi che seite sempre disponibili