Ciao a tutti amici ho un problema con internet explorer e adobe flash player, in pratica non riuscivo a vedere video su youtube, cosi mi veniva richiesto di installare l'adobe flash player,seguendo il link che mi porta sul sito di adobe,clicco sull'ultima versione del flash player la 10.qualcosa ora non ricordo precisamente, internet explorer (versione 8.0.6001. ecc ecc) mi da il seguente messagio di errore: " a causa di un componente aggiuntivo danneggiato o pericolo???,internet explorer ha chiuso la pagina web",cosa posso fare?
aiutatemi please
grazie mille in anticipo!

ma a parte quel messaggio che problemi riscontri?posteresti un log di hijack?
http://www.aiutamici.com/software?ID=11175

ed ecco la scansione con hijack:


ed ho fatto anche una scansione con hijack:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7.55.19, on 01/04/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

H:\WINDOWS\System32\smss.exe

H:\WINDOWS\system32\winlogon.exe

H:\WINDOWS\system32\services.exe

H:\WINDOWS\system32\lsass.exe

H:\WINDOWS\system32\nvsvc32.exe

H:\WINDOWS\system32\svchost.exe

H:\WINDOWS\System32\svchost.exe

H:\Programmi\AVG\AVG9\avgchsvx.exe

H:\Programmi\AVG\AVG9\avgrsx.exe

H:\Programmi\AVG\AVG9\avgcsrvx.exe

H:\Programmi\Alwil Software\Avast5\AvastSvc.exe

H:\WINDOWS\Explorer.EXE

H:\Programmi\Nero\Nero 7\InCD\NBHGui.exe

H:\Programmi\Nero\Nero 7\InCD\InCD.exe

H:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

H:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe

H:\WINDOWS\system32\nvraidservice.exe

H:\Programmi\Microsoft Xbox 360 Accessories\XboxStat.exe

H:\Programmi\File comuni\Java\Java Update\jusched.exe

H:\Programmi\Synaptics\SynTP\SynTPEnh.exe

H:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe

H:\Programmi\File comuni\Real\Update_OB\realsched.exe

H:\WINDOWS\RTHDCPL.EXE

H:\WINDOWS\SOUNDMAN.EXE

H:\PROGRA~1\AVG\AVG9\avgtray.exe

H:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe

H:\WINDOWS\system32\RUNDLL32.EXE

H:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe

H:\WINDOWS\system32\ctfmon.exe

H:\Programmi\Samsung\Samsung New PC Studio\NPSAgent.exe

H:\Programmi\Messenger\msmsgs.exe

H:\Programmi\EXPERTool\TBPanel.exe

H:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

H:\Programmi\NETGEAR\WG111v3\WG111v3.exe

H:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

H:\WINDOWS\system32\spoolsv.exe

H:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe

H:\Programmi\AVG\AVG9\avgwdsvc.exe

H:\WINDOWS\system32\cisvc.exe

H:\WINDOWS\system32\FsUsbExService.Exe

H:\WINDOWS\system32\inetsrv\inetinfo.exe

H:\Programmi\AVG\AVG9\avgnsx.exe

H:\Programmi\Nero\Nero 7\InCD\InCDsrv.exe

H:\Programmi\Java\jre6\bin\jqs.exe

H:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe

H:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe

H:\Programmi\NVIDIA Corporation\nTune\nTuneService.exe

H:\Programmi\File comuni\PC Tools\sMonitor\StartManSvc.exe

H:\Programmi\PDF Complete\pdfsvc.exe

H:\Programmi\CyberLink\Shared files\RichVideo.exe

H:\WINDOWS\system32\tcpsvcs.exe

H:\WINDOWS\System32\snmp.exe

H:\Programmi\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

H:\Programmi\NVIDIA Corporation\System Update\UpdateCenterService.exe

H:\WINDOWS\System32\ups.exe

H:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

H:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

H:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSVC.EXE

H:\Programmi\AVG\AVG9\avgemc.exe

H:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSvcM.exe

H:\Programmi\AVG\AVG9\avgcsrvx.exe

H:\WINDOWS\system32\mqsvc.exe

H:\WINDOWS\system32\mqtgsvc.exe

H:\Programmi\File comuni\Ahead\Lib\NMIndexingService.exe

H:\WINDOWS\system32\wbem\wmiapsrv.exe

H:\Programmi\File comuni\Ahead\Lib\NMIndexStoreSvr.exe

H:\WINDOWS\system32\wbem\unsecapp.exe

H:\Programmi\NVIDIA Corporation\nTune\nTuneCmd.exe

H:\Programmi\Internet Explorer\iexplore.exe

H:\WINDOWS\system32\cidaemon.exe

H:\WINDOWS\system32\cidaemon.exe

H:\WINDOWS\system32\svchost.exe

H:\Programmi\Internet Explorer\iexplore.exe

H:\Programmi\Internet Explorer\iexplore.exe

H:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN : Hotmail, Messenger, Actualité, Sport et Vidéo

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN : Hotmail, Messenger, Actualité, Sport et Vidéo

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti

R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - H:\Programmi\Winamp Toolbar\winamptb.dll

R3 - URLSearchHook: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - H:\Programmi\Messenger_Plus_Live\tbMess.dll

R3 - URLSearchHook: Softonic Italia Toolbar - {4edd5c14-2d22-4d7a-9748-c975a7fd933b} - H:\Programmi\Softonic_Italia\tbSoft.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - H:\Programmi\Winamp Toolbar\winamptb.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - H:\Programmi\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - H:\Programmi\AVG\AVG9\avgssie.dll

O2 - BHO: Softonic Italia Toolbar - {4edd5c14-2d22-4d7a-9748-c975a7fd933b} - H:\Programmi\Softonic_Italia\tbSoft.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - H:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Guida per l'accesso a Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - H:\Programmi\Messenger_Plus_Live\tbMess.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - H:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - H:\Programmi\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - H:\Programmi\Free Download Manager\iefdm2.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Programmi\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - H:\Programmi\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Messenger Plus Live Toolbar - {9b339f6e-ddcd-401b-8764-230adbd01761} - H:\Programmi\Messenger_Plus_Live\tbMess.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Programmi\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - H:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - H:\Programmi\Winamp Toolbar\winamptb.dll

O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - H:\Programmi\DAEMON Tools Toolbar\DTToolbar.dll

O3 - Toolbar: Softonic Italia Toolbar - {4edd5c14-2d22-4d7a-9748-c975a7fd933b} - H:\Programmi\Softonic_Italia\tbSoft.dll

O4 - HKLM\..\Run: [NeroFilterCheck] H:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [SecurDisc] H:\Programmi\Nero\Nero 7\InCD\NBHGui.exe

O4 - HKLM\..\Run: [InCD] H:\Programmi\Nero\Nero 7\InCD\InCD.exe

O4 - HKLM\..\Run: [RemoteControl] H:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

O4 - HKLM\..\Run: [LanguageShortcut] H:\Programmi\CyberLink\PowerDVD\Language\Language.exe

O4 - HKLM\..\Run: [GrooveMonitor] "H:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [NVRaidService] H:\WINDOWS\system32\nvraidservice.exe

O4 - HKLM\..\Run: [XboxStat] "H:\Programmi\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [PDF Complete] H:\Programmi\PDF Complete\pdfsty.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "H:\Programmi\File comuni\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [SynTPEnh] H:\Programmi\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Motive SmartBridge] H:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [AliceRE_McciTrayApp] C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\driven~1\syncer\McciTrayApp.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "H:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [QuickTime Task] "H:\Programmi\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "H:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [AVG9_TRAY] H:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [avast5] H:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "H:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "H:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [AutoStartNPSAgent] H:\Programmi\Samsung\Samsung New PC Studio\NPSAgent.exe

O4 - HKCU\..\Run: [AliceMessenger] "H:\Programmi\Alice Messenger\alicemessenger.exe"

O4 - HKCU\..\Run: [MSMSGS] "H:\Programmi\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [GAINWARD] H:\Programmi\EXPERTool\TBPanel.exe /A

O4 - HKCU\..\Run: [swg] "H:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [RegistryMechanic] H:\Programmi\Registry Mechanic\RegMech.exe /S

O4 - HKCU\..\Run: [AlcoholAutomount] "H:\Programmi\Alcohol Soft\Alcohol 120\axcmd.exe" /automount

O4 - HKCU\..\Run: [DAEMON Tools Lite] "H:\Programmi\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Alice ti aiuta.lnk = H:\Programmi\Alice ti aiuta\bin\matcli.exe

O4 - Global Startup: NETGEAR WG111v3 Smart Wizard.lnk = H:\Programmi\NETGEAR\WG111v3\WG111v3.exe

O4 - Global Startup: WDDMStatus.lnk = H:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

O4 - Global Startup: WDSmartWare.lnk = H:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe

O8 - Extra context menu item: &Winamp Search - H:\Documents and Settings\All Users\Dati applicazioni\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&sporta in Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Google Sidewiki... - res://H:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

O8 - Extra context menu item: Scarica con Free Download Manager - file://H:\Programmi\Free Download Manager\dllink.htm

O8 - Extra context menu item: Scarica i video con Free Download Manager - file://H:\Programmi\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Scarica selezionati con Free Download Manager - file://H:\Programmi\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Scarica tutto con Free Download Manager - file://H:\Programmi\Free Download Manager\dlall.htm

O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - H:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Programmi\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Programmi\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1265211474609

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1265211569828

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - H:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - H:\Programmi\AVG\AVG9\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - H:\WINDOWS\SYSTEM32\avgrsstx.dll

O22 - SharedTaskScheduler: GesterilMst - {F46BE738-CAC5-44DE-B094-C59942198F9C} - (no file)

O23 - Service: avast! Antivirus - ALWIL Software - H:\Programmi\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - H:\Programmi\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - ALWIL Software - H:\Programmi\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - H:\Programmi\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - H:\Programmi\AVG\AVG9\avgwdsvc.exe

O23 - Service: FsUsbExService - Teruten - H:\WINDOWS\system32\FsUsbExService.Exe

O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - H:\Programmi\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - H:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - H:\Programmi\Nero\Nero 7\InCD\InCDsrv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - H:\Programmi\Java\jre6\bin\jqs.exe

O23 - Service: NBService - Nero AG - H:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Network WanMiniport First Position - Unknown owner - H:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe

O23 - Service: NMIndexingService - Nero AG - H:\Programmi\File comuni\Ahead\Lib\NMIndexingService.exe

O23 - Service: Performance Service (nTuneService) - NVIDIA - H:\Programmi\NVIDIA Corporation\nTune\nTuneService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - H:\Programmi\File comuni\PC Tools\sMonitor\StartManSvc.exe

O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - H:\Programmi\PDF Complete\pdfsvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - H:\Programmi\CyberLink\Shared files\RichVideo.exe

O23 - Service: ServiceLayer - Nokia. - H:\Programmi\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - H:\Programmi\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - H:\Programmi\NVIDIA Corporation\System Update\UpdateCenterService.exe

O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - H:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - H:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

--

End of file - 16620 bytes

pensiamo prima al resto:apri aijack e clicca su "do a system scan only"e,con tutte le applicazioni chiuse e disconnesso da internet seleziona le seguenti righe
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Programmi\Ask.com\GenericAskToolbar.
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - H:\Programmi\Ask.com\GenericAskToolbar.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O8 - Extra context menu item: &Winamp Search - H:\Documents and Settings\All Users\Dati applicazioni\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
e premi su fix checked
vai in istallazione applicazioni ed elimina tutte le toolbar che trovi
poi:
Scarica Combofix

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Salvalo sul desktop.

Importante: dopo aver scaricato COMBOFIX chiudi la connessione disabilita il tuo antivirus e
chiudi TUTTI i programmi aperti,(Firewall compreso) e

Doppio click su combofix.exe (comparirà una videata.)

E' probabile che ti siano inviati messaggi dall'antivirus,(o dallo stesso Combofix)
tu ignorali.

Se ti verrà chiesto se vuoi Installare LA CONSOLE DI RIPRISTINO DI EMERGENZA, clicca NO.

Durante l'operazione di scansione è importante non usare il PC (neanche il mouse)
e attendere pazientemente la fine delle operazioni.
Al termine, verrà creato un file log sul Desktop, chiamato C:\ComboFix.txt. Postalo qui.

non lo devi disinstallare,lo devi disabilitare temporaneamente(naturalmente disconnesso da internet.fai click col dx sull iconcina di agv,e vedrai che c è modo per farlo,io adesso a memoria non lo ricordo,ma so che si puo' fare.
http://www.avg-antivirus.it/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=295
qua ci sono tutte le istruzioni

guarda nel link che ti ho messo sopra,ci sono tutte le istruzioni
se non riesci ti posto un altro link,ma devi riuscire,non serve disinstallarlo.

fai cosi':disconnettiti da internet,apri il taskmanager(ctrl+alt+canc),in "processi"individua l antivirus,selezionalo e clicca su termina processo.poi fai andare combofix.quando avrai fatto tutto,prima di riconnetterti,assicurati che l av sia in funzione.

C'è LO FATTA!!!:)) , maledetti molti utenti hanno avuto il mio stesso problema,fanno concorrenza sleale,facendo in modo da non riuscire a disinstallare il loro antivirus una volta installato, ho dovuto usare 2 programmi diversi e 3 procedure lunghissime per riuscire ad eliminarlo definitivamente dal pc -_-, ora spero di riuscire a procedere con combofix...che Dio me la mandi buona speriamo^^"
ancora grazie sempre per il tuo infinito aiuto!!!!

si ho nod32,non sò se sia buono, oppure posso procurarmene un'altro dimmi tu!

le disgrazie non vengono mai da sole,:(,rieccomi scusami ma è successo un'altro casino all'avvio di combofix,mi dice che addirittura O,O, c'è un terzo antivirus attivo!, ti giuro non sapevo che nel mio pc ci fossero cosi' tanti antivirus, manco avessi segreti di stato da proteggere ò.ò,allora l'antivirus è: antivir desktop!,e qui sorge il problema, nella lista dei programmi non c'è,ò,ò in installazioni e applicazioni non c'è ò.ò, non sò propio come disinstallarlo o disattivarlo...suggerimenti?
stò andando al manicomio, ma sè avvio combofix lo stesso cosa può accadere?