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come posso eliminare i virus in quarantena con avg? Opzioni
zaira80
Inviato: Tuesday, February 09, 2010 3:11:46 PM

Rank: Newbie

Iscritto dal : 2/5/2010
Posts: 9
il mio antivirus ha rilevato virus ke mi ha consigliato di mettere in quarantena..
di preciso i virus vanno via o restano? come posso fare x eliminarli completamente?
grazie a tutti
Sponsor
Inviato: Tuesday, February 09, 2010 3:11:46 PM

 
fdaccc
Inviato: Tuesday, February 09, 2010 3:15:18 PM

Rank: AiutAmico

Iscritto dal : 12/12/2009
Posts: 2,114
i virus in quarantena non sono pericolosi.
zaira80
Inviato: Tuesday, February 09, 2010 3:23:54 PM

Rank: Newbie

Iscritto dal : 2/5/2010
Posts: 9
ma quindi restano x sempre li o dopo un pò rientrano?
scusami purtroppo di pc ne capisco poco..
grazie di cuore
shapiro
Inviato: Tuesday, February 09, 2010 3:29:38 PM

Rank: AiutAmico

Iscritto dal : 8/24/2008
Posts: 4,164
CIAO zaira80

per un controllo piu' approfondito puoi postare un log di hijackthis?

http://www.aiutamici.com/software?ID=11175

mettilo in una cartella appositamente dedicata, tipo C:\ hijackthis, poi avvialo, premi "do a system scan and save a log file", al termine sarà generato un report, copialo e incollalo qui nel forum
zaira80
Inviato: Tuesday, February 09, 2010 4:09:47 PM

Rank: Newbie

Iscritto dal : 2/5/2010
Posts: 9
ma devo copiare quello ke risulta con blocco note?
zaira80
Inviato: Tuesday, February 09, 2010 4:14:49 PM

Rank: Newbie

Iscritto dal : 2/5/2010
Posts: 9
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16.17.40, on 09/02/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\AVG\AVG9\avgchsvx.exe
C:\Programmi\AVG\AVG9\avgrsx.exe
C:\Programmi\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ATK0100\HControl.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Programmi\TomTom HOME 2\TomTomHOMERunner.exe
C:\Programmi\Windows Live\Messenger\msnmsgr.exe
C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Programmi\Mobile Partner\Mobile Partner.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programmi\AVG\AVG9\avgwdsvc.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\AVG\AVG9\avgnsx.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
C:\Programmi\AVG\AVG9\avgemc.exe
C:\Programmi\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Programmi\HP\Digital Imaging\bin\hpqbam08.exe
C:\Programmi\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Documents and Settings\Elena_\Desktop\utorrent.exe
C:\Documents and Settings\Elena_\Impostazioni locali\Dati applicazioni\bbhvkq.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Programmi\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programmi\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programmi\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Programmi\AVG\AVG9\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Programmi\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Programmi\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [EPSON SX100 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEDE.EXE /FU "C:\WINDOWS\TEMP\E_S72.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [bbhvkq] "c:\documents and settings\elena_\impostazioni locali\dati applicazioni\bbhvkq.exe" bbhvkq
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Programmi\eMule\emule.exe -AutoStart
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Selezione intelligente HP - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{D95B42FF-002A-4BAC-8EA3-6D96AD058E07}: NameServer = 62.13.171.5 62.13.171.4
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG9\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 8489 bytes
shapiro
Inviato: Tuesday, February 09, 2010 4:35:50 PM

Rank: AiutAmico

Iscritto dal : 8/24/2008
Posts: 4,164
Lancia HiJackThis -> Clicca Do a scan only -> Metti la spunta a fianco della riga che ti segnalo qui sotto -> Clicca su Fix Checked

Code:
O4 - HKCU\..\Run: [bbhvkq] "c:\documents and settings\elena_\impostazioni locali\dati applicazioni\bbhvkq.exe" bbhvkq


scarica http://perso.orange.fr/il.mafioso/Navifix/Navilog1.exe

1) scaricalo sul sul desktop e installalo.
2) eseguilo, scegli la lingua, dal menù di scelta (5 italiano), seleziona l'opzione 1 (non scegliere le altre).
3) ad un certo punto uscirà una scritta "Analisi terminata", premi un tasto come richiesto e si aprirà un file di testo (il rapporto della scansione).

postalo nel forum



scarica Malwarebytes http://www.malwarebytes.org/mbam/program/mbam-setup.exe
1) lo installi
2) lo aggiorni
3) fai una scansione scegliendo la modalità completa
4) NON eliminare per ora le ventuali minacce che rileva
5) finita la scansione seleziona il tabellino log, apri il file di testo e postalo sul forum
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