Ciao, sul pc nuovo a volte all’accensione mi esce quest’avviso.
Ho un Asus k50in, con montato xp, e Norton come antivirus. Che succede

Windows – disco non presente

Exception processing message c0000013 parametres 75b1bf7c 4 75b1bf7c 75b1bf7c



Posto log malwarebytes aggionato

Malwarebytes' Anti-Malware 1.44
Versione del database: 3628
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

24/01/2010 21.44.33
mbam-log-2010-01-24 (21-44-33).txt

Tipo di scansione: Scansione completa (C:\|D:\|)
Elementi scansionati: 162158
Tempo trascorso: 31 minute(s), 7 second(s)

Processi delle memoria infetti: 0
Moduli della memoria infetti: 0
Chiavi di registro infette: 0
Valori di registro infetti: 0
Elementi dato del registro infetti: 0
Cartelle infette: 0
File infetti: 0

Processi delle memoria infetti:
(Nessun elemento malevolo rilevato)

Moduli della memoria infetti:
(Nessun elemento malevolo rilevato)

Chiavi di registro infette:
(Nessun elemento malevolo rilevato)

Valori di registro infetti:
(Nessun elemento malevolo rilevato)

Elementi dato del registro infetti:
(Nessun elemento malevolo rilevato)

Cartelle infette:
(Nessun elemento malevolo rilevato)

File infetti:
(Nessun elemento malevolo rilevato)



log hijack

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21.49.44, on 24/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\ATKGFNEX\GFNEXSrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Programmi\Elantech\ETDCtrl.exe
C:\Programmi\AmIcoSingLun\AmIcoSinglun.exe
C:\Programmi\ASUS\ATK Hotkey\MsgTranAgt.exe
C:\Programmi\ASUS\ATK Hotkey\HControlUser.exe
C:\Programmi\ASUS\ATK Hotkey\HControl.exe
C:\Programmi\ASUS\ATKOSD2\ATKOSD2.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\ASUS\Wireless Console 3\wcourier.exe
C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\ASUS\ASUS Live Update\ALU.exe
C:\Programmi\ASUS\ATK Media\DMedia.exe
C:\Programmi\CyberLink\Power2Go\CLMLSvc.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Windows Live\Messenger\msnmsgr.exe
C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
C:\Programmi\ASUS\ATK Hotkey\ATKOSD.exe
C:\Programmi\ASUS\ATK Hotkey\KBFiltr.exe
C:\Programmi\ASUS\ATK Hotkey\WDC.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Programmi\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programmi\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Programmi\Windows Live\Contacts\wlcomm.exe
C:\Programmi\SeaMonkey\seamonkey.exe
C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.EXE
C:\Documents and Settings\Marika\Desktop\HJTInstall.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.asus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Programmi\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Programmi\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Guida per l'accesso a Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Programmi\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [ETDWare] C:\Programmi\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [AmIcoSinglun] C:\Programmi\AmIcoSingLun\AmIcoSinglun.exe
O4 - HKLM\..\Run: [MsgTranAgt] C:\Programmi\ASUS\ATK Hotkey\MsgTranAgt.exe
O4 - HKLM\..\Run: [HControlUser] C:\Programmi\ASUS\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [ATKHOTKEY] C:\Programmi\ASUS\ATK Hotkey\HControl.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Programmi\ASUS\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Wireless Console 3] C:\Programmi\ASUS\Wireless Console 3\wcourier.exe
O4 - HKLM\..\Run: [Power4Gear] C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programmi\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Programmi\ASUS\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Programmi\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Programmi\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.0"
O4 - HKLM\..\Run: [CLMLServer] "C:\Programmi\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Programmi\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Programmi\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [LanguageShortcut] C:\Programmi\CyberLink\PowerDVD\Language\Language.exe
O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Programmi\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Programmi\CyberLink\PowerProducer" update "Software\CyberLink\PowerProducer\4.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Programmi\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Programmi\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Programmi\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Programmi\Nikon\PictureProject\NkbMonitor.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263500560156
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Programmi\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Programmi\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Programmi\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

--
End of file - 9298 bytes

ciao

prova a fare in questo modo, non e' certo che risolvi ma almeno non tocchiamo niente

abilita la visualizzazione dei file nascosti (apri una cartella qualsiasi, vai su Strumenti--> Opzioni cartella--> Visualizzazione e spunta Visualizza file e cartelle nascosti


segui il percorso e vedi se hai uno di questi file, devi solo dirmi se li hai


C:\WINDOWS\Installer\24ha12\cmp\insDr.exe
C:\WINDOWS\Installer\24ha12\drv\hvNrtUD.exe
C:\WINDOWS\Installer\24ha12\inet\int2com.exe
C:\WINDOWS\Installer\24ha12\inet\slp2.exe


oppure una di queste cartelle

C:\WINDOWS\Installer\24ha12\cmp
C:\WINDOWS\Installer\24ha12\drv
C:\WINDOWS\Installer\24ha12\inet

Utilizzi per caso dischi fissi esterni o penne usb, probabilmente hai installato qualche programma o aperto qualche file su questi, per cui non essendo collegati ti dice che il disco non è presente.

---

alfonso_aiutamici@hotmail.it

L'Unica usb che uso è l'intenet key vodafone, ma è sempre attaccata

ciao.... ho visto che nel topic parlan di un problema : Windows – disco non presente

Exception processing message c0000013 parametres 75b1bf9c 75b1bf9c 75b1bf9c

il mio è: Windows – disco non presente

Exception processing message c0000013 parametres 75b1bf7c 4 75b1bf7c 75b1bf7c

non so nemmeno che sia....

se sei sicura di non averlo installato, vai nel pannello di controllo e rimuovi AmIcoSingLun