perfavore controllatemi il log e ditemi cosa fixare..

ho problemi con un virus su msn che mi fa impazzire.. aiutatemi!!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18.20.20, on 22/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Programmi\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\Analog Devices\Core\smax4pnp.exe
C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe
C:\Programmi\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Programmi\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Programmi\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Programmi\Canon\MyPrinter\BJMyPrt.exe
C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\RSS Reader\RSSReader.exe
C:\Programmi\Virgilio Desktop Search\X1FileMonitor.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\Windows Media Player\WMPNSCFG.exe
C:\documents and settings\alicetuttoincluso\impostazioni locali\dati applicazioni\coayi.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\FILECO~1\Nokia\MPAPI\MPAPI3s.exe
C:\Programmi\File comuni\PCSuite\Services\NclBTHandler.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Programmi\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - (no file)
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
R3 - URLSearchHook: (no name) - {f592709f-ff4a-4862-b659-4afabda56312} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\Documents and Settings\alicetuttoincluso\jov.exe \o
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O3 - Toolbar: Virgilio Toolbar - {D3403F28-7D39-435F-A8CB-45016C29E48E} - C:\Programmi\Virgilio Toolbar\VirgilioBand.dll
O3 - Toolbar: (no name) - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - (no file)
O3 - Toolbar: (no name) - {f592709f-ff4a-4862-b659-4afabda56312} - (no file)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - (no file)
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Programmi\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Programmi\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Programmi\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Programmi\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Programmi\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programmi\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Programmi\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Programmi\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [ylki] C:\WINDOWS\system32\ylki.exe \j
O4 - HKLM\..\Run: [nhfae] C:\WINDOWS\system32\nhfae.exe \j
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RSS Reader] "C:\Programmi\RSS Reader\RSSReader.exe"
O4 - HKCU\..\Run: [X1FileMonitor.exe] C:\Programmi\Virgilio Desktop Search\X1FileMonitor.exe
O4 - HKCU\..\Run: [PcSync] C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Programmi\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [coayi] "c:\documents and settings\alicetuttoincluso\impostazioni locali\dati applicazioni\coayi.exe" coayi
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Utilità controllo supporti di Cyber-shot Viewer.lnk = C:\Programmi\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Programmi\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Desktop Search.lnk = C:\Programmi\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PokerStars.it - {C4046502-6524-4d87-896C-878F57D1FF07} - C:\Programmi\PokerStars.IT\PokerStarsUpdate.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O15 - Trusted Zone: *.untecnico.it
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F831FA9-42FC-11D4-95A6-0080AD30DCE1} (InstaFred) - file:///C:/Programmi/AutoCAD%202002%20Ita/InstFred.ocx
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (Controllo AcDc oggi) - file:///C:/Programmi/AutoCAD%202002%20Ita/AcDcToday.ocx
O16 - DPF: {AE563729-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file:///C:/Programmi/AutoCAD%202002%20Ita/InstBanr.ocx
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (Controllo AcPreview) - file:///C:/Programmi/AutoCAD%202002%20Ita/AcPreview.ocx
O20 - Winlogon Notify: OneCard - C:\Programmi\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Programmi\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - NetGroup - Politecnico di Torino - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Programmi\File comuni\SolidWorks Shared\Service\SolidWorksLicensing.exe

--
End of file - 14400 bytes

Ciao, esegui le seguenti operazioni:

Disattiva il Ripristino configurazione di Sistema come qui descritto:
avvia in modalità provvisoria come qui descritto;
rendi visibili le cartelle nascoste ------ > procedura:
da Risorse del computer:
Strumenti >> Opzioni cartella >> visualizzazione;
metti la spunta su:
Visualizza file e cartelle nascoste;
togli la spunta da:
Nascondi file protetti del sistema(consigliato)

Avvia hijackthis, con tutte le applicazioni chiuse, premi su Do a system scan only , spunta ed elimina (fix checked) le seguenti righe:

---

O3 - Toolbar: (no name) - {2e6f36ce-1217-4ba1-982f-24560c0eb677} - (no file)
O3 - Toolbar: (no name) - {f592709f-ff4a-4862-b659-4afabda56312} - (no file)
O3 - Toolbar: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - (no file)
O4 - HKCU\..\Run: [coayi] "c:\documents and settings\alicetuttoincluso\impostazioni locali\dati applicazioni\coayi.exe" coayi
O4 - HKCU\..\Run: [X1FileMonitor.exe] C:\Programmi\Virgilio Desktop Search\X1FileMonitor

---

Trova e cancella il file in rosso:
______________________________________________________________________________________________
C:\documents and settings\alicetuttoincluso\impostazioni locali\dati applicazioni\coayi.exe
______________________________________________________________________________________________

Start >> Esegui. Scrivi (o copia e incolla) la stringa %temp%, clicca su Ok, svuota la cartella temp;
Vai su Strumenti >> Opzioni Internet, elimina la cronologia, i files temporanei internet, i cookies;
svuota il cestino;

Comprimi il file shdocvw.dll caricalo su VirusTotal e riporta l'esito dell'analisi.

Pubblica un log aggiornato di HijackThis e riferisci se il problema è risolto.

PS
Cosa significa : ho problemi con un virus su msn?

---

Le righe che ti ho indicato vanno fixate, ma non c'entrano con poto.exe.
Vai su questo sito, trovi la procedura per eliminare i virus presi con msn.

http://www.mrcbr.com/1936/come-rimuovere-tutti-i-virus-di-msn-messenger
e stai più attento in futuro.
Ciao

---

Prova con MSNFix , leggi questo post e segui le indicazioni. Se non risolvi ti conviene formattare.
http://forum.aiutamici.com/Default.aspx?g=posts&t=58034

---

Ciao, proviamo così:
scarica F-bot da qui, decomprimilo, poi:

avvia una scansione;
riavvia il computer; il riavvio potrebbe esere più lungo del solito. E' normale;
ripeti la scansione;
riavvia;

verifica l'esito delle scansioni.

Se non dovessi risolvere, scarica Combofix , salvalo sul desktop, disabilita l'antivirus e chiudi la connessione a internet.
Lancialo in mod normale e segui scrupolosamente le istruzioni a video.
Al termine, verrà creato un log in C:\ComboFix.txt che tu pubblicherai.

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