Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9.31.21, on 02/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\pavsrv51.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\PsCtrls.exe
C:\Programmi\File comuni\Panda Software\PavShld\pavprsrv.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Programmi\ltmoh\Ltmoh.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\acer\epm\epm-dm.exe
C:\WINDOWS\vsnpstd.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\VMSnap1.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE
C:\Programmi\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\tsnpstd3.exe
C:\WINDOWS\vsnpstd3.exe
C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe
C:\Programmi\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe
C:\Programmi\File comuni\Ahead\Lib\NMIndexStoreSvr.exe
C:\Programmi\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Programmi\Panda Security\Panda Antivirus 2008\WebProxy.exe
C:\Programmi\Windows Live\Messenger\msnmsgr.exe
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\WISPTIS.EXE
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LtMoh] C:\Programmi\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [VMSnap1] C:\WINDOWS\VMSnap1.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Programmi\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Programmi\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Programmi\Winamp\winampa.exe
O4 - HKLM\..\Run: [face bin load show] C:\Documents and Settings\All Users\Dati applicazioni\title tool face bin\DALE PHONE.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [book ante] C:\DOCUME~1\CONTAC~1\DATIAP~1\ELSEPL~1\AXISNEW.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157849253609
O16 - DPF: {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_07) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{35D40B66-C803-42DB-8AD6-E7B3FE212F92}: NameServer = 85.37.17.11 85.38.28.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{35D40B66-C803-42DB-8AD6-E7B3FE212F92}: NameServer = 85.37.17.11 85.38.28.69
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Programmi\Panda Security\Panda Antivirus 2008\PsCtrls.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Programmi\File comuni\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Programmi\Panda Security\Panda Antivirus 2008\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Programmi\Panda Security\Panda Antivirus 2008\PsImSvc.exe

--
End of file - 8494 bytes

Ciao anatroccolo
Assicurati di avere accesso a file e cartelle nascosti
(Pannello di controllo-> Opzioni Cartella-> Visualizzazione)
1) Metti la spunta su: Visualizza file e cartelle nascoste
2) Togli la spunta: nascondi file protetti di sistema

Disattiva il ripristino configurazione di sistema http://guide.aiutamici.com/guide?C1=7&C2=68&ID=80121

Se non sai "fixare"le voci,segui questa guida dettagliata: http://www.aiutaamici.com/software?ID=11175

Avvia in modalità provvisoria http://guide.aiutamici.com/guide?C1=7&C2=68&ID=80122

Avvia hijackthis, metti la spunta alle voci che andrò ad elencarti e con tutte le applicazioni chiuse e disconnesso da Internet,premi su fix checked
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [face bin load show] C:\Documents and Settings\All Users\Dati applicazioni\title tool face bin\DALE PHONE.exe
O4 - HKCU\..\Run: [book ante] C:\DOCUME~1\CONTAC~1\DATIAP~1\ELSEPL~1\AXISNEW.exe
Trova e cancella i file in rosso:
C:\DOCUME~1\CONTAC~1\DATIAP~1\ELSEPL~1\AXISNEW.exe
Scarica VIRIT :
http://www.tgsoft.it/italy/download.htm lo aggiorni (cliccando sulla parabola in alto) e lo fai girare in Modalità Provvisoria (è molto importante).
Scarica Norman Malware Cleaner http://download.norman.no/public/Norman_Malware_Cleaner.exe
Da eseguire sempre in Modalita Provvisoria.

Scarica Spy-Bot da qui http://www.aiutaamici.com/software?ID=10831 e fai una scansione sempre in Modalità Provvisoria.

Dai una pulita (registro compreso)con questo http://www.aiutaamici.com/software?ID=11223

Riavvia il computer.
Controlla se questa voce di HijackThis si è rigenerata:
O4 - HKCU\..\Run: [book ante] C:\DOCUME~1\CONTAC~1\DATIAP~1\ELSEPL~1\AXISNEW.exe
Ricordati di rinascondere le cartelle di sistema;
Riattiva il ripristino configurazione di sistema e, se tutto è a posto, creane uno nuovo.
Ultimo consiglio:aggiorna JAVA:
http://www.aiutaamici.com/software?ID=11134