Qualcuno puo' darmi una mano non riesco a disinstallarlo..si ricrea

grazie 1000



Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:44:30, on 08/12/2020
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.18362.0001)


Boot mode: Normal

Running processes:
C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AdobeCollabSync.exe
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AdobeCollabSync.exe
C:\Program Files (x86)\IObit\Advanced SystemCare\ASCTray.exe
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
C:\Program Files (x86)\Citrix\ICA Client\redirector.exe
C:\program files (x86)\citrix\ica client\receiver\Receiver.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe
C:\Program Files (x86)\Citrix\ICA Client\AuthManager\AuthManSvr.exe
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfService.exe
C:\Program Files (x86)\Citrix\ICA Client\Browser\CtxWebBrowser.exe
C:\Program Files (x86)\Citrix\ICA Client\Browser\CtxWebBrowser.exe
C:\Users\User\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://it.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wsg_iorusko09bdfhjl2ud_20_15_ssg00&param1=1&param2=f%3D1%26b%3DIE%26cc%3Dit%26pa%3Dwincy%26cd%3D2XzuyEtN2Y1L1QzuzytDtC0BtD0EyCyBtAtC0EyDyDtCzyyDtN0D0Tzu0StAtDtCzztN1L2XzuyEtFyCtCtFtDtFtCzyzztN1L1Czu1BtCtN1L1G1B1V1N2Y1L1Qzu2SyD0FtAzz0DzzyD0BtGyByE0FyBtG0CzyyByEtGtB0E0CyEtGtAyB0C0BtAtD0FyCtDyE0Fzy2QtN1M1F1B2Z1V1N2Y1L1Qzu2S1RtA1OtB1TtAzyyDtGzyzzyB1OtGyEtCzyyCtG1TtByC1TtGyB1QtAtAtAyEyD1P1RtB1PtB2QtN0A0LzutBtN1B2Z1V1T1S1NzutByCtAzzyEtN1Q2Z1B1P1RzutCyDzzyCtBtCtCtByBtC%26cr%3D884738417%26a%3Dwsg_iorusko09bdfhjl2ud_20_15_ssg00%26os_ver%3D10.0%26os%3DWindows%2B10%2BEnterprise
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\87.0.664.55\BHO\ie_to_edge_bho.dll
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files (x86)\Citrix\ICA Client\concentr.exe" /startup
O4 - HKLM\..\Run: [Redirector] "C:\Program Files (x86)\Citrix\ICA Client\redirector.exe" /startup
O4 - HKLM\..\Run: [InstallHelper] "C:\ProgramData\Citrix\Citrix Workspace 2002\InstallHelper.exe"
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [Intel Driver & Support Assistant] C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe
O4 - HKCU\..\Run: [OneDrive] "C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AdobeCollabSync.exe"
O4 - HKCU\..\Run: [Advanced SystemCare] "C:\Program Files (x86)\IObit\Advanced SystemCare\ASCTray.exe" /Auto
O4 - Startup: Citrix Workspace.lnk = C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O18 - Filter hijack: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Inc. - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 14 (AdvancedSystemCareService14) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\CredentialEnrollmentManager.exe,-100 (CredentialEnrollmentManagerUserSvc) - Unknown owner - C:\Windows\system32\CredentialEnrollmentManager.exe (file missing)
O23 - Service: CredentialEnrollmentManagerUserSvc_1738ca - Unknown owner - C:\Windows\system32\CredentialEnrollmentManager.exe (file missing)
O23 - Service: Citrix Workspace Updater Service (CWAUpdaterService) - Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\ICA Client\Receiver\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: Intel(R) Driver & Support Assistant (DSAService) - Intel - C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAService.exe
O23 - Service: Intel(R) Driver & Support Assistant Updater (DSAUpdateService) - Intel - C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAUpdateService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Energy Server Service queencreek (ESRV_SVC_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google LLC - C:\Program Files (x86)\Google\Chrome\Application\87.0.4280.88\elevation_service.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing)
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Intel(R) SUR QC Software Asset Manager (Intel(R) SUR QC SAM) - Intel Corporation - C:\Program Files\Intel\SUR\QUEENCREEK\Updater\bin\IntelSoftwareAssetManagerService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\Windows\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SAntivirusSvc - Digital Com. Incorporated - C:\Program Files (x86)\Digital Communications\SAntivirus\SAntivirusService.exe
O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\Windows\system32\SecurityHealthService.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender Advanced Threat Protection\MsSense.exe,-1001 (Sense) - Unknown owner - C:\Program Files (x86)\Windows Defender Advanced Threat Protection\MsSense.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\Windows\system32\SgrmBroker.exe (file missing)
O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\Windows\system32\spectrum.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @oem17.inf,%ss_conn_launcher.SvcDesc%;SAMSUNG Mobile USB Connectivity Launcher (ss_conn_launcher_service) - Unknown owner - C:\Windows\System32\Samsung\EasySetup\ss_conn_launcher.exe (file missing)
O23 - Service: Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK (SystemUsageReportSvc_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe
O23 - Service: TeamViewer - TeamViewer Germany GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: TeraCopy Service (TeraCopyService) - Code Sector - C:\Program Files\TeraCopy\TeraCopyService.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing)
O23 - Service: User Energy Server Service queencreek (USER_ESRV_SVC_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

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End of file - 14148 bytes

Scarica e installa Malwarebytes http://www.aiutamici.com/software?ID=80346 dopo la scansione elimina tutto quello che trova e metti il log che rilascia.
Scarica ed esegui anche RKill https://www.bleepingcomputer.com/download/rkill/ dopo le scansioni riavvia il computer e vedi se hai risolto.
Se non risolvi esegui le scansioni in modalità provvisoria.

Non ho capito bene, cosa non riesci a disinstallare ? spiegati meglio, se parli di HJT mi sembra impossibile ma se è lui puoi usare IObit Uninstaller.

Vediamo il nuovo log e poi cosa c'è da eliminare.