Logfile of HiJackThis Fork by Alex Dragokas v.2.9.0.18

Platform: x64 Windows 10 (Home), 10.0.17763.503 (ReleaseId: 1809), Service Pack: 0
Time: 17.05.2019 - 08:59 (UTC+02:00)
Language: OS: Italian (0x410). Display: Italian (0x410). Non-Unicode: Italian (0x410)
Elevated: Yes
Ran by: Albano (group: Administrator) on DESKTOP-H7998I9, FirstRun: no

Chrome: 74.0.3729.157
Firefox: 66.0.5.7066
Edge: 11.0.17763.503
Internet Explorer: 11.0.17763.1
Default: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Chrome)

Boot mode: Normal

Running processes:
Number | Path
1 C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
9 C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
1 C:\Program Files (x86)\Google\Update\1.3.34.11\GoogleCrashHandler.exe
1 C:\Program Files (x86)\Google\Update\1.3.34.11\GoogleCrashHandler64.exe
1 C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
1 C:\Program Files (x86)\HiSuite\HandSetService\HuaweiHiSuiteService64.exe
1 C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAService.exe
1 C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe
1 C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAUpdateService.exe
1 C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
1 C:\Program Files\CCleaner\CCleaner64.exe
1 C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe
1 C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe
1 C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe
1 C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
1 C:\Program Files\WindowsApps\Microsoft.BingNews_4.30.10924.0_x64__8wekyb3d8bbwe\Microsoft.Msn.News.exe
1 C:\Program Files\WindowsApps\Microsoft.BingWeather_4.28.10351.0_x64__8wekyb3d8bbwe\Microsoft.Msn.Weather.exe
1 C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.44.40.0_x64__kzf8qxf38zg5c\SkypeApp.exe
1 C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.44.40.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe
1 C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.44.40.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe
1 C:\Program Files\WindowsApps\Microsoft.WindowsStore_11904.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe
1 C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.19031.11411.0_x64__8wekyb3d8bbwe\Music.UI.exe
1 C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe
1 C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11425.20190.0_x64__8wekyb3d8bbwe\HxOutlook.exe
1 C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11425.20190.0_x64__8wekyb3d8bbwe\HxTsr.exe
1 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1904.1-0\MsMpEng.exe
1 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.1904.1-0\NisSrv.exe
1 C:\Users\Albano\Downloads\HiJackThis.exe
1 C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
1 C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
1 C:\Windows\System32\ApplicationFrameHost.exe
1 C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_4ea0ed0af1507894\igfxCUIService.exe
1 C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_4ea0ed0af1507894\igfxEM.exe
1 C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_27edf49b9e5b5b9c\IntelCpHDCPSvc.exe
9 C:\Windows\System32\RuntimeBroker.exe
1 C:\Windows\System32\SearchFilterHost.exe
1 C:\Windows\System32\SearchIndexer.exe
1 C:\Windows\System32\SearchProtocolHost.exe
1 C:\Windows\System32\SecurityHealthService.exe
1 C:\Windows\System32\SecurityHealthSystray.exe
1 C:\Windows\System32\SettingSyncHost.exe
1 C:\Windows\System32\SgrmBroker.exe
1 C:\Windows\System32\SystemSettingsBroker.exe
1 C:\Windows\System32\audiodg.exe
1 C:\Windows\System32\conhost.exe
2 C:\Windows\System32\csrss.exe
1 C:\Windows\System32\ctfmon.exe
1 C:\Windows\System32\dasHost.exe
1 C:\Windows\System32\dllhost.exe
1 C:\Windows\System32\dwm.exe
2 C:\Windows\System32\fontdrvhost.exe
1 C:\Windows\System32\lsass.exe
1 C:\Windows\System32\services.exe
1 C:\Windows\System32\sihost.exe
1 C:\Windows\System32\smartscreen.exe
1 C:\Windows\System32\smss.exe
1 C:\Windows\System32\spoolsv.exe
70 C:\Windows\System32\svchost.exe
1 C:\Windows\System32\taskhostw.exe
1 C:\Windows\System32\wbem\WmiPrvSE.exe
1 C:\Windows\System32\wininit.exe
1 C:\Windows\System32\winlogon.exe
1 C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe
1 C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe
1 C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
1 C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
1 C:\Windows\explorer.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main: [Start Page] = https://go.microsoft.com/fwlink/p/?LinkId=620947&OCID=AVRES000&pc=UE00
R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [SuggestionsURL] = https://api.bing.com/qsml.aspx?query={searchTerms}&market={language}&maxwidth={ie:maxWidth}&rowheight={ie:rowHeight}&sectionHeight={ie:sectionHeight}&FORM=IESS02&pc=UE04 - Bing
R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [URL] = https://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02&pc=UE04 - Bing
O2 - HKLM\..\BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
O3 - HKLM\..\Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3-32 - HKLM\..\Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O4 - HKCU\..\StartupApproved\Run: [CCleaner Smart Cleaning] = C:\Program Files\CCleaner\CCleaner64.exe /MONITOR (2019/04/20)
O4 - HKCU\..\StartupApproved\Run: [GUDelayStartup] = C:\Program Files (x86)\Glary Utilities 5\StartupManager.exe -delayrun (2018/07/18)
O4 - HKCU\..\StartupApproved\Run: [ares] = C:\Program Files (x86)\Ares\Ares.exe -h (2018/07/18)
O4 - HKCU\Control Panel\Desktop: [SCRNSAVE.EXE] = C:\Windows\SysWOW64\Butterflies World.scr
O4 - HKLM\..\Run: [RTHDVCPL] = C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
O4 - HKLM\..\Run: [SecurityHealth] = C:\WINDOWS\system32\SecurityHealthSystray.exe
O4 - HKLM\..\Session Manager: [BootExecute] = C:\WINDOWS\system32\autochk.exe *
O4 - HKLM\..\StartupApproved\Run32: [PDFPrint] = C:\Program Files (x86)\PDF24\pdf24.exe (2019/05/04)
O4 - HKU\S-1-5-19\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O4 - HKU\S-1-5-20\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O15 - Trusted Zone: *.localhost
O17 - DHCP DNS 1: 192.168.1.1
O21 - HKLM\..\ShellIconOverlayIdentifiers\00asw: (no name) - {472083B0-C522-11CF-8763-00608CC02F24} - (no file)
O22 - Task (.job): (disabled) (Not scheduled) CreateExplorerShellUnelevatedTask.job - C:\WINDOWS\explorer.exe /NOUACCHECK
O23 - Service R2: Canon Inkjet Printer/Scanner/Fax Extended Survey Program - (IJPLMSVC) - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service R2: Energy Server Service queencreek - (ESRV_SVC_QUEENCREEK) - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe "--AUTO_START" "--start" "--start_options_registry_key" "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ESRV_SVC_QUEENCREEK\_start"
O23 - Service R2: HuaweiHiSuiteService64.exe - C:\Program Files (x86)\HiSuite\HandSetService\HuaweiHiSuiteService64.exe -/service
O23 - Service R2: Intel(R) Content Protection HDCP Service - (cplspcon) - C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_27edf49b9e5b5b9c\IntelCpHDCPSvc.exe
O23 - Service R2: Intel(R) Driver & Support Assistant - (DSAService) - C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAService.exe
O23 - Service R2: Intel(R) HD Graphics Control Panel Service - (igfxCUIService2.0.0.0) - C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_4ea0ed0af1507894\igfxCUIService.exe
O23 - Service R2: Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK - (SystemUsageReportSvc_QUEENCREEK) - C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe
O23 - Service R2: TeamViewer 14 - (TeamViewer) - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service R3: Intel(R) Driver & Support Assistant Updater - (DSAUpdateService) - C:\Program Files (x86)\Intel\Driver and Support Assistant\DSAUpdateService.exe
O23 - Service S2: Servizio Google Update (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /svc
O23 - Service S3: Adobe Acrobat Update Service - (AdobeARMservice) - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service S3: Google Chrome Elevation Service - (GoogleChromeElevationService) - C:\Program Files (x86)\Google\Chrome\Application\74.0.3729.157\elevation_service.exe
O23 - Service S3: Intel(R) Content Protection HECI Service - (cphs) - C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_27edf49b9e5b5b9c\IntelCpHeciSvc.exe
O23 - Service S3: Intel(R) SUR QC Software Asset Manager - (Intel(R) SUR QC SAM) - C:\Program Files\Intel\SUR\QUEENCREEK\Updater\bin\IntelSoftwareAssetManagerService.exe
O23 - Service S3: Malwarebytes Service - (MBAMService) - C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
O23 - Service S3: Microsoft Office Diagnostics Service - (odserv) - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE
O23 - Service S3: Mozilla Maintenance Service - (MozillaMaintenance) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service S3: PDF24 - C:\Program Files (x86)\PDF24\pdf24.exe -service
O23 - Service S3: Servizio Google Update (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /medsvc
O23 - Service S3: User Energy Server Service queencreek - (USER_ESRV_SVC_QUEENCREEK) - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe "--run_as_user_process"


--
End of file - Time spent: 13,6 sec. - 21132 bytes, CRC32: FFFFFFFF. Sign: ᨘ㖷

Chiudi tutti i programmi e disconnesso da internet,
Lancia HijackThis e clicca sul secondo pulsante Do a system scan only
inserisci il segno di spunta nel quadratino davanti alle righe sotto elencate, una volta selezionate clicca il tasto Fix checked per procedere all'eliminazione, comparirà una finestra clicca su SI per accettare e l'operazione è conclusa.
Ti preciso che eliminando le voci 04, i programmi non vengono toccati ma viene solo disattivato l'Avvio automatico, inutile......lasciare solo l'antivirus.
I malware si diffondono all’interno del sistema operativo Windows, spesso a velocità sorprendenti, proprio sfruttando i programmi presenti in esecuzione automatica.
Ricorda che Hijackthis deve essere avviato da una cartella a lui dedicata sul desktop. Solo così Hijackthis creerà copie di backup di quello che viene eliminato prima di apportare modifiche, così in caso di inconvenienti si possono reinstallare.

R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [SuggestionsURL] = https://api.bing.com/qsml.aspx?query={searchTerms}&market={language}&maxwidth={ie:maxWidth}&rowheight={ie:rowHeight}&sectionHeight={ie:sectionHeight}&FORM=IESS02&pc=UE04 - Bing

R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [URL] = https://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02&pc=UE04 - Bing

O4 - HKCU\..\StartupApproved\Run: [CCleaner Smart Cleaning] = C:\Program Files\CCleaner\CCleaner64.exe /MONITOR (2019/04/20)
O4 - HKCU\..\StartupApproved\Run: [GUDelayStartup] = C:\Program Files (x86)\Glary Utilities 5\StartupManager.exe -delayrun (2018/07/18)
O4 - HKCU\..\StartupApproved\Run: [ares] = C:\Program Files (x86)\Ares\Ares.exe -h (2018/07/18) questo sw, per il p2p io lo eliminerei.
O4 - HKCU\Control Panel\Desktop: [SCRNSAVE.EXE] = C:\Windows\SysWOW64\Butterflies World.scr
O4 - HKLM\..\Run: [RTHDVCPL] = C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
O4 - HKLM\..\Run: [SecurityHealth] = C:\WINDOWS\system32\SecurityHealthSystray.exe
O4 - HKLM\..\Session Manager: [BootExecute] = C:\WINDOWS\system32\autochk.exe *
O4 - HKLM\..\StartupApproved\Run32: [PDFPrint] = C:\Program Files (x86)\PDF24\pdf24.exe (2019/05/04)
O4 - HKU\S-1-5-19\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O4 - HKU\S-1-5-20\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O15 - Trusted Zone: *.localhost

Poi fai le scansioni con Malwarebytes, non usare la vs Pro, poi ADWcleaner e JRT (Junkware Removal Tool ) scaricalo da qui:
https://www.bleepingcomputer.com/download/junkware-removal-tool/
Alla fine pulizia del Registro co E.F.R.C.
Per una pulizia profonda del registro, usa Eusing Free Registry Cleaner sw da usare saltuariamente, lo scarichi da qui: http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
clic su Download Site1, una volta lanciato appare una finestra che chiede il codice, clic su ignora e procedi, poi in alto a sinistra clic su Analizza Registro, lascia fare fino alla fine non ti preoccupare se trova molte voci, poi clicca su Ripara Registro, il sw è sicuro comunque crea un punto di ripristino e fa anche il backup dei file eliminati infatti in alto sotto ripara registro si trova la voce Ripristina Registro.
Per fare questa pulizia meglio chiudere tutti i programmi e disconnesso.
Il programma è compatibile con tutti i S.O. windows compreso win 10.
Per il firewal usa quello inserito in win 10, controlla se è attivo, perchè Zone alarm potrebbe averlo disattivato.
Fai sapere come va, rispondi qui non continuare ad aprire nuovi topic altrimenti non si riesce a seguirti. Ciao

Mi sembra strano, prova a fare questi controlli: Apri pannello di controllo,vai su Windows Firewall e lo apri, controlla che Reti private sia Connesso, poi clicca su Impostazioni Avanzate, Profilo di dominio, la prima e terza casella siano spuntate e attive, Profilo privato attivo con la prima e terza casella attive, Profilo pubblico idem come sopra, se non si risolve allora clicca su Ripristina inpostazioni predefinite, ti avviserà che alcune impostazioni tue, non so se hai fatto delle modifiche al firewall, se non ne hai fatte allora Ripristina, potrebbe non funzionare il p2p, non è importante, io ti ho consigliato di rimuovere il programma Ares.Exe che ad alcuni ha dato problemi.
Se dopo aver fatto quanto sopra non hai risolto, visto che il problema è recente, allora prova a fare un Ripristino configurazione del sistema ad una data precedente all'apparire del problema.
N.B. rispondi sempre qui.

Su protezione firewalle della rete viene la spunta rossa e dice...windows defender firewall utilizza impostazioni che non garantiscono la sicurezza del dispositivo. Clicco su ripristina impostazioni..ma non succede niente. Riavvio e torna tutto a posto...per un po.