Da circa una settimana ho spesso questo problema mentre navigo con firefox (versione 27.0.1): su alcuni siti più "impegnativi" (ad esempio su uno di meteorologia di cui sono appassionato, non so se posso postare il nome...) la schermata si blocca (messaggio "firefox non risponde") e non riesco nemmeno a chiudere il browser nè ad eseguire altri programmi, devo soltanto riavviare windows (ho win7 Ultimate a 64 bit). Il mio antivirus Karspesky Pure 2.0 con licenza ufficiale non mi segnala nessuna anomalia. Mi potete verificare il log di Hijackthis, per favore? Grazie.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:26:18, on 24/03/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
Running processes:
C:\VIA_XHCI\usb3Monitor.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver
\Application\iusb3mon.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
C:\Users\maurizio\Desktop\Hijackthis\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows
\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files
(x86)\Kaspersky Lab\Kaspersky PURE 2.0\ievkbd.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files
(x86)\Kaspersky Lab\Kaspersky PURE 2.0\klwtbbho.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage
Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage
Technology\IAStorIcon.exe" 60
O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible
Host Controller Driver\Application\iusb3mon.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-
Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe"
O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files (x86)\EaseUS\Todo Backup\bin
\EuWatch.exe"
O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files (x86)\EaseUS\Todo Backup\bin
\TrayNotify.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM
\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_B48CCE9F45F9BC3BD133DB352FF1BF04] "C:\Program
Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
O4 - Startup: AutorunsDisabled
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows
\system32\GPhotos.scr/200
O8 - Extra context menu item: Aggiungi ad Anti-Banner - C:\Program Files (x86)\Kaspersky
Lab\Kaspersky PURE 2.0\ie_banner_deny.htm
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:
\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Scarica con Mipony - file://D:\MiPony\Browser\IEContext.htm
O9 - Extra button: &Tastiera Virtuale - {4248FE82-7FCB-46AC-B270-339F08212110} - C:
\Program Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\ievkbd.dll
O9 - Extra button: C&ontrollo URL - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program
Files (x86)\Kaspersky Lab\Kaspersky PURE 2.0\klwtbbho.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:
\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems
Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe
Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows
\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows
\system32\atiesrxx.exe (file missing)
O23 - Service: AppleChargerSrv - Unknown owner - C:\Windows\system32\AppleChargerSrv.exe
(file missing)
O23 - Service: Servizio Kaspersky Anti-Virus (AVP) - Kaspersky Lab ZAO - C:\Program Files
(x86)\Kaspersky Lab\Kaspersky PURE 2.0\avp.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:
\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Servizio di controllo CryptoStorage (CSObjectsSrv) - Infowatch - C:
\Program Files (x86)\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exe
O23 - Service: DokanMounter - Unknown owner - C:\Program Files (x86)\Dokan\DokanLibrary
\mounter.exe
O23 - Service: Servizio EaseUS Agent (EaseUS Agent) - CHENGDU YIWO Tech Development Co.,
Ltd - C:\Program Files (x86)\EaseUS\Todo Backup\bin\Agent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows
\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:
\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Guard Agent Service (Guard Agent) - CHENGDU YIWO Tech Development Co., Ltd
- C:\Program Files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program
Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program
Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google
\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Tecnologia Intel(R) Rapid Storage (IAStorDataMgrSvc) - Intel Corporation -
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) -
Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller
Service\ICCProxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:
\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService)
- Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation -
C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) -
Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components
\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe
(file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service
(LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine
Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation -
C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe
(file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:
\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner
- C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RadeonPro Support Service - Mr. John aka japamd - C:\Program Files
(x86)\RadeonPro\RadeonProSupport.exe
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:
\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:
\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows
\system32\lsass.exe (file missing)
O23 - Service: Samsung RAPID Mode Service (SamsungRapidSvc) - Unknown owner - C:\Windows
\system32\RAPID\SamsungRapidSvc.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files
(x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:
\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:
\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:
\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common
Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner -
C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service
(UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine
Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:
\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows
\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows
\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner -
C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:
\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner -
C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) -
Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
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End of file - 11158 bytes