allora, portaldosites si è impossessato del mio computer!! mi sta facendo diventare matta. le sto provando tutte! ho scaricato spyhunter e niente. era ancora là!!!
allora ho provato con adwcleaner e ci sono riuscita. mi è uscita la pagina con il log -o come si chiama- insomma, ho il forum link.
ora dove devo metterlo??

nel pieno della mia ignoranza, lo allego qua.
aiutatemi per favore. non capisco nulla di tecnologia e ho bisogno del computer per scrivere la tesi di laurea.

# AdwCleaner v3.004 - Report created 21/09/2013 at 22:35:55
# Updated 15/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : utente - UTENTE-VAIO
# Running from : C:\Users\utente\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2YE4ACL0\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : IBUpdaterService
[#] Service Deleted : WebCake Desktop Updater
[#] Service Deleted : WsysSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\Betcat
Folder Deleted : C:\Program Files (x86)\Savings Sidekick
Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB
Folder Deleted : C:\Users\utente\AppData\Local\SoftwareUpdater
Folder Deleted : C:\Users\utente\AppData\Roaming\Betcat
Folder Deleted : C:\Users\utente\AppData\Roaming\dvdvideosoftiehelpers

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\utente\Desktop\Internet Explorer (64-bit).lnk
Shortcut Disinfected : C:\Users\utente\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\utente\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Shortcut Disinfected : C:\Users\utente\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dhdepfaagokllfmhfbcfmocaeigmoebo
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\elchiiiejkobdbblfejjkbphbddgmljf
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0005060.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\Softonic.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\Softonic.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\Softonic.SoftonicHlpr
Key Deleted : HKLM\SOFTWARE\Classes\Softonic.SoftonicHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\SoftonicApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\SoftonicApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\srv.SoftonicSrvc
Key Deleted : HKLM\SOFTWARE\Classes\srv.SoftonicSrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Savings Sidekick_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Savings Sidekick_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0005060.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0005060.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0005060.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_ares_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_ares_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_free-youtube-download_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_free-youtube-download_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_google-chrome_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_google-chrome_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_icloud-control-panel_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_per_icloud-control-panel_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7ABBFE1C-E485-44AA-8F36-353751B4124D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B15F118E-AF21-45E8-A809-29FDD7362565}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{44B50C01-4993-48E2-ADEE-D812BAE2E9A2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A3E2F089-DDBB-4CBF-B06C-5D44DA316ED3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A5679AB0-C59E-49E7-83C4-5289F844A6E0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BB975E58-E769-4E5A-BA12-B765BC559FF3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA0167C2-6295-41B8-9BDA-704B2F5E4CD9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F511AFDB-726E-4458-90E7-1ECB97406544}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{087CDC12-0A11-4D1D-8DCF-44185D7C3496}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{088BF3A9-6AE8-47B9-A3FB-26262F236C79}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0AFD55C8-ADF8-4A33-A6E1-DEDB7A36AEB4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2AC7B9EB-3881-4EB9-8DEE-0A731A309FDE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{349C0469-ACDD-49DF-9B3E-0D82E7C7DC4D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{41226591-6F7A-4082-B63A-67FE4A0CF7A6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55D69CD1-6715-4C40-BF05-9519AC4DC6E6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66C8FD57-54C4-4D4F-BC95-DCCC763B410A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{717BAE33-7061-4279-8AE5-6C13BC8AF3F9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{84F06F7A-F811-48D7-8B34-3F4145183D8F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{88F6D55F-AA3F-4003-BE69-4AC1998D6492}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8DBCDED5-08AD-41A2-9BBC-235D84F4FE06}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A0F66203-1A86-4812-9603-A57E09A4D7A3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BC39D1B3-4471-41C1-AACA-E097FAF4B7AA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DEB85542-1311-4EC6-8A32-5372EB27FC94}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11D9E165-B8C1-4734-A56C-BC4FCACA966B}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B15F118E-AF21-45E8-A809-29FDD7362565}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5018CFD2-804D-4C99-9F81-25EAEA2769DE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E87806B5-E908-45FD-AF5E-957D83E58E68}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5018CFD2-804D-4C99-9F81-25EAEA2769DE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E87806B5-E908-45FD-AF5E-957D83E58E68}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9CF034EA-7B46-48D3-8895-8A14B32AE445}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Data Restored : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\SAFARI.EXE\shell\open\command
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\performersoft llc
Key Deleted : HKCU\Software\powerpack
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\V9
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Savings Sidekick
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\Software\Softonic
Key Deleted : HKLM\Software\SoftwareUpdater
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Savings Sidekick
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Softonic
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service
Key Deleted : [x64] HKLM\SOFTWARE\DeviceVM
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16686

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

*************************

AdwCleaner[R0].txt - [14537 octets] - [21/09/2013 22:32:48]
AdwCleaner[S0].txt - [13659 octets] - [21/09/2013 22:35:55]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13720 octets] ##########

Ciao e benvenuta nel forum, ADW ha fatto una bella pulizia, avevi parecchia robaccia, attenzione da dove scarichi i programmi, evita di scaricare sw dal sito Softonic in particolare non usare mai il loro downloader.
PortaldoSites.com è un motore di ricerca, che è molto simile ad un browser hijacker, si tratta di un dirottatore, le prime cose che il virus altera sono la homepage e il motore di ricerca. Invece di quello preferito, il virus inserisce portaldosites.com o il motore search.portadosites.com. e ti indirizza verso siti con pubblicità.

Controlla nel browser se la pagina iniziale è stata modificata e se c'è il motore di ricerca search.portadosites.
Per rimuovi PortaldoSites.com dai tuoi browsers:
Internet Explorer:

Apri Internet Expoler, vai su “Strumenti” → “Gestisci componenti aggiuntivi” → “Toolbars ed Estensioni”. Qui cerca Portaldosites e clicca su “disistalla”. Adesso apri IE → Strumenti → Opzioni di Internet → Tabella Generale. Inserisci Google o un altro indirizzo per impostarlo come pagina predefinita.

Mozilla Firefox:

Apri Mozilla Firefox, vai su “Strumenti” → “Componenti Aggiuntivi” → “Estensioni”. Trova Portaldosites e clicca su “Disistalla”. Adesso vai su “Strumenti” → “Opzioni” → “Generale” → “Avvio”. Adesso seleziona “Mostra una pagina bianca” quando avvii Firefox o imposta un cerco sito, come Google o simili.

Google Chrome:

Clicca sul bottone del menù del browser Google Chrome, seleziona “Strumenti” → “Estensioni”. Qui, cerca l’estensione Portaldosites e liberatene cliccando sul cestino. Apri Google Chrome, vai su impostazioni e scegli “Gestisci motori di ricerca”. Cambia il motore di ricerca in Google o un altro ed elimina Portaldosites.com dalla lista.

Installa Malwarebytes QUI lo aggiorni e poi fai una scansione COMPLETA non veloce, elimina tutto quello che trova, posta il suo log.

Posta anche un log di Hijack This QUI che controlliamo cos'hai.