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virus e internet non funziona Opzioni
axen86
Inviato: Thursday, May 05, 2011 1:57:53 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
Ciao a tutti !
premetto che ho xp a connessione wireless.
Un paio di giorni fa navigando su internet ho cominciato a notare un rallentamento..ieri ho acceso il pc..ho tentato di andare su internet ma non mi faceva andare su nessuna pagina.

Quindi ho fatto una scansione con avast al riavvio e ho spostato i seguenti virus nel cestino:

conhost.exe (dati applicazioni) WIN32:Cybot-DI [Trj]

csrss.exe (impostazioni locali/temp) WIN32:Cybot-DI [Trj]

132.tmp (impostazioni locali/temp) WIN32:Cybot-DI [Trj]

A0097548.exe (system volume information/ restore)
WIN32:Cybot-DI [Trj]

Dwm.exe (dati applicazioni) WIN32:Cybot-DI [Trj]

A0097551.exe (system volume information /restore)
WIN32:Cybot-DI [Trj]

A0097550 (system volume information/ restore)
BV: Malware-gen


Una volta riacceso il pc…il problema persiste. Non posso navigare su internet ma ad esempio ad msn si connette tranquillamente.

Ho provato a fare la diagnostica di connessione e mi è venuto scritto questo:

Impossibile connettersi alla rete tramite http,HTTPS O FTP probabilmente a causa delle impostazioni firewall del computer.
Verificare le impostazioni firewall relative alla porta http (80) HTTPS (443) e FTP (21)
Potrebbe essere necessario controllare il provider di servizi internet (ISP) o il produttore software firewall.

Questo è il dettaglio:

Connettività HTTP, HTTPS, FTP

warn
HTTP: errore 12029 durante la connessione a www.microsoft.com: A connection with the server could not be established
info
HTTPS: connessione a www.microsoft.com completata.
warn
HTTP: errore 12029 durante la connessione a www.hotmail.com: A connection with the server could not be established
info
FTP (passiva): connessione a ftp.microsoft.com completata.
error
Impossibile eseguire una connessione HTTP.
info
Reindirizzamento dell'utente al supporto tecnico


Ho provato a smanettare un pò ma non riesco a risolvere..

Questo è il FILE LOG:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13.04.08, on 05/05/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Programmi\Packard Bell\Packard Bell Software Suite\PowerSave\HDPBSSS.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\DOCUME~1\Roxyd\IMPOST~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\DRIVEN~1\syncer\MCCITR~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe
C:\Programmi\Windows Live\Messenger\msnmsgr.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Programmi\Packard Bell\Packard Bell Software Suite\Launcher.exe
C:\PROGRA~1\FILECO~1\Nokia\MPAPI\MPAPI3s.exe
C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Programmi\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Programmi\Windows Desktop Search\WindowsSearch.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.findeer.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://it.intl.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:60242
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: Yahoo! Toolbar con blocco Pop-Up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {27D48E46-CB5E-42BD-B18E-CFB715AFF492} - C:\WINDOWS\system32\ljJYRJdd.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll
O2 - BHO: (no name) - {8EA86503-476F-476A-A55A-7225082DF3EB} - C:\WINDOWS\system32\tuvSmkHY.dll (file missing)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: {ef112914-a58c-3b6b-5244-8a31d69c27bb} - {bb72c96d-13a8-4425-b6b3-c85a419211fe} - C:\WINDOWS\system32\vcbasdoj.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar con blocco Pop-Up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Programmi\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /normal-run2
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programmi\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Microsoft©] C:\WINDOWS\system32\dllcache\iexplore.exe
O4 - HKLM\..\Run: [Windows UDP Control Services] wksvcsc.exe
O4 - HKLM\..\Run: [09541673] rundll32.exe "C:\WINDOWS\system32\pbsxxxpr.dll",b
O4 - HKLM\..\Run: [BM0a6725ef] Rundll32.exe "C:\WINDOWS\system32\ocmgttud.dll",s
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AliceRE_McciTrayApp] C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\DRIVEN~1\syncer\MCCITR~1.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [PcSync] C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Microsoft©] C:\WINDOWS\system32\dllcache\iexplore.exe
O4 - HKCU\..\Run: [Packard Bell Software Suite] C:\Programmi\Packard Bell\Packard Bell Software Suite\Launcher.exe /run
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Programmi\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://topanya.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: tuvSmkHY - tuvSmkHY.dll (file missing)
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Programmi\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Packard Bell Software Suite Service 1 (Service1) - Packard Bell Services - C:\Programmi\Packard Bell\Packard Bell Software Suite\PowerSave\HDPBSSS.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O24 - Desktop Component 0: (no name) - http://www.poster.net/hopper-edward/hopper-edward-rooms-by-the-sea-7900199.jpg

--
End of file - 17749 bytes


qualcuno è così gentile da aiutarmi? ho urgente bisogno per motivi di lavoro.

grazie

cristina

Sponsor
Inviato: Thursday, May 05, 2011 1:57:53 PM

 
axen86
Inviato: Thursday, May 05, 2011 9:03:04 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
nessuno che sappia darmi una mano?? :(

Pray
thepiratebay
Inviato: Thursday, May 05, 2011 9:42:53 PM
Rank: AiutAmico

Iscritto dal : 12/27/2008
Posts: 2,018
1: hai un ativirus obsoleto avast4

2) ----> avast 6



3) } eseguire una scansione completa ---> http://software.aiutamici.com/software?ID=80346


dopo si procede eliminare voci di alltri prog antivirus Symantec / McAfee d'oh!

Pray
cbbusto
Inviato: Thursday, May 05, 2011 11:28:57 PM

Rank: AiutAmico

Iscritto dal : 11/8/2008
Posts: 13,964
Ciao cristina e benvenuta.
Fai queste operazioni, chiudi tutti i programmi e disconnessa, fixa ed elimina le seguenti voci:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.findeer.it/

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti

R3 - URLSearchHook: Yahoo! Toolbar con blocco Pop-Up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: (no name) - {27D48E46-CB5E-42BD-B18E-CFB715AFF492} - C:\WINDOWS\system32\ljJYRJdd.dll (file missing)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmi\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll

O3 - Toolbar: Yahoo! Toolbar con blocco Pop-Up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Programmi\Zynga\tbZyn0.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programmi\Windows Live\Toolbar\wltcore.dll

O4 - HKLM\..\Run: [Microsoft©] C:\WINDOWS\system32\dllcache\iexplore.exe

O4 - HKLM\..\Run: [Windows UDP Control Services] wksvcsc.exe

O4 - HKLM\..\Run: [09541673] rundll32.exe "C:\WINDOWS\system32\pbsxxxpr.dll",b

O4 - HKCU\..\Run: [Microsoft©] C:\WINDOWS\system32\dllcache\iexplore.exe

O20 - Winlogon Notify: tuvSmkHY - tuvSmkHY.dll (file missing)

Poi esegui la scansione col programma indicato da thepiratebay, lo devi aggiornare, fai una scansione COMPLETA ed elimina tutto quello che trova, posta il log.

Disattiva il ripristino configurazione del sistema e tienilo disattivato, fai una pulizia con Ccleaner compreso il registro, poi vai in C:\windows, cerca la cartella Prefetch aprila ed elimina tutto il suo contenuto, riavvia il pc, riattiva il ripristino configurazione del sistema e crea un nuovo punto di ripristino.
Fai sapere come va. Ciao
axen86
Inviato: Friday, May 06, 2011 1:13:50 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
Ciao,
prima di tutto grazie per le risposte.
Stanotte ho provato a seguire le vostre istruzioni ma purtroppo il problema persiste :(

Appena ho letto la risposta di pirate ho disinstallato avast ( in modalità provvisoria) e installato la versione aggiornata.
Ho provato a fare la scansione e non ha trovato virus ..però poi nel log è venuto scritto “errore:impossibile trovare percorso specificato (3) "per i seguenti 6 files:

c/programmi/avast software/avast/defs/11041801/algo.dll - aswcmnbs.dll - aswcmnis.dll -aswcmnos.dll -aswengin.dll – aswscan.dll

dopo aver seguito passo passo le indicazioni di cbbusto ho rifatto la scansione e non mi ha trovato nessun problema..quindi ho provato a fare la scansione all avvio e per 4 volte ho compiuto la seguente azione:


documents and setting/dati applicazioni/../java.class minaccia:othet:malware-gen eliminata con successo


quindi ho tentato l accesso ad internet ma continua a venirmi scritto :


Impossibile connettersi alla rete tramite http,HTTPS O FTP probabilmente a causa delle impostazioni firewall del computer.
Verificare le impostazioni firewall relative alla porta http (80) HTTPS (443) e FTP (21)
Potrebbe essere necessario controllare il provider di servizi internet (ISP) o il produttore software firewall.

qualche altra idea?
axen86
Inviato: Friday, May 06, 2011 1:15:10 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
questo è il log a questo momento:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13.06.35, on 06/05/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\Programmi\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
C:\Acer\Empowering Technology\admServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\admtray.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
C:\DOCUME~1\Roxyd\IMPOST~1\Temp\RtkBtMnt.exe
C:\Programmi\Packard Bell\Packard Bell Software Suite\PowerSave\HDPBSSS.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\DRIVEN~1\syncer\MCCITR~1.EXE
C:\Programmi\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe
C:\Programmi\Windows Live\Messenger\msnmsgr.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Programmi\Packard Bell\Packard Bell Software Suite\Launcher.exe
C:\Programmi\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\PROGRA~1\FILECO~1\Nokia\MPAPI\MPAPI3s.exe
C:\Programmi\Windows Desktop Search\WindowsSearch.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Microsoft Office\Office12\WINWORD.EXE
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://it.intl.acer.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:60242
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programmi\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: (no name) - {8EA86503-476F-476A-A55A-7225082DF3EB} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: {ef112914-a58c-3b6b-5244-8a31d69c27bb} - {bb72c96d-13a8-4425-b6b3-c85a419211fe} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programmi\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Programmi\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [ADMTray.exe] "C:\Acer\Empowering Technology\admtray.exe"
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Acer ePower Management] C:\Acer\Empowering Technology\ePower\Acer ePower Management.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /normal-run2
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Programmi\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Programmi\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AliceRE_McciTrayApp] C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\DRIVEN~1\syncer\MCCITR~1.EXE
O4 - HKLM\..\Run: [avast] "C:\Programmi\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [PcSync] C:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Packard Bell Software Suite] C:\Programmi\Packard Bell\Packard Bell Software Suite\Launcher.exe /run
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Programmi\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://topanya.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\AVAST Software\Avast\AvastSvc.exe
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\programmi\file comuni\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Programmi\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Programmi\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Packard Bell Software Suite Service 1 (Service1) - Packard Bell Services - C:\Programmi\Packard Bell\Packard Bell Software Suite\PowerSave\HDPBSSS.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O24 - Desktop Component 0: (no name) - http://www.poster.net/hopper-edward/hopper-edward-rooms-by-the-sea-7900199.jpg

--
End of file - 15519 bytes
cbbusto
Inviato: Friday, May 06, 2011 4:19:29 PM

Rank: AiutAmico

Iscritto dal : 11/8/2008
Posts: 13,964
Il log è pulito, elimina solo queste due voci:
O2 - BHO: {ef112914-a58c-3b6b-5244-8a31d69c27bb} - {bb72c96d-13a8-4425-b6b3-c85a419211fe} - (no file)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Programmi\AVAST Software\Avast\aswWebRepIE.dll.
La mancata connessione non è dovuta a infezioni ma riguarda qualcos'altro.
Che firewall usi ? non ne vedo.
Potrebbe trattarsi delle impostazioni del firewall o del router, io proverei a contattare il tuo provider, credo sia Telecom, e spiegagli il problema. Forse ti conneti con una chiavetta ?
Vediamo se qualche amico ha una soluzione riguardo le connessioni, è un settore che non è il mio forte.

Eventualmente prova a chiedere nella sezione ADSL e connettività, metti il tuo primo post con i problemi e gli errori che ti vengono segnalati, senza mettere il log, li trovi degli esperti.
Ciao
axen86
Inviato: Friday, May 06, 2011 4:51:12 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
ok ti ringrazio tantissimo per l aiuto e la disponibilità..sicuramente il problema è nato con un virus ma effettivamente ora il pc mi sembra stra pulito quindi ci sarà qualche danno collaterale. il pc in questione ha windows firewall ed è connesso wireless senza chiavetta. la cosa strana è che comunque msn va tranquillamente..bah..ora provo a postare la domanda anche nell altra sezione. grazie ancora;)
thepiratebay
Inviato: Friday, May 06, 2011 5:28:05 PM
Rank: AiutAmico

Iscritto dal : 12/27/2008
Posts: 2,018
@:axen86

non leggi tra le righe ora mi spiego meglio :



1)--->
Code:
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
Shame on you

2)--->
Code:
C:\Programmi\McAfee Security Scan\2.0.181\SSScheduler.exe
Shame on you


tu ora hai avast aggiornato il resto non servePray il sitema è stra cosa Think
r16
Inviato: Friday, May 06, 2011 6:29:43 PM
Rank: AiutAmico

Iscritto dal : 8/7/2007
Posts: 11,016
Prova questa indicazione riguardo la connessione:
Start\ pannello di controllo\ connessioni di rete
clicca con il tasto destro del mouse sulla tua connessione.
seleziona proprietà.
doppio click su "Protocollo Internet(TCP/IP)
metti la spunta a "ottieni indirizzo server DNS automaticamente".
Clicca OK.
Riavvia il pc.

Elimina mcafee così:
Scarica questo tool:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Esegui il tool di rimozione
Riavvia il computer.

Elimina Norton così:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Eseguire il tool di rimozione
Riavviare il computer




axen86
Inviato: Saturday, May 07, 2011 12:34:15 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
ciao,

grazie per le risposte.dovrei aver disinstallato mecafee e norton ma il problema principiale non si è risolto perchè "ottieni indirizzo server DNS automaticamente" l ho trovato gia spuntato :(
miticoalex
Inviato: Saturday, May 07, 2011 2:46:30 PM

Rank: AiutAmico

Iscritto dal : 10/19/2010
Posts: 14,635
Ciao, perchè non provi ad utilizzare un'altro browser, anche portatile?

Potresti usare firefox, oprea, ecc. In questo modo si dovrebbe dedurre se il problema dipende dalla tua connessione, oppure da internet explorer.

r16
Inviato: Saturday, May 07, 2011 2:56:52 PM
Rank: AiutAmico

Iscritto dal : 8/7/2007
Posts: 11,016
Prova così:
Apri Internet Explorer.
Clicca su: Strumenti"
Opzioni Internet.
Connessioni.
Impostazioni LAN

Sotto: "Server proxy" Togli la spunta a:
"utilizza un server proxy per le connessioni lan".

Clicca OK.

Riavvia il pc.

Se non funziona:
Scarica Combofix (usa Internet Explorer)

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Salvalo sul desktop. (è obligatorio)

Importante: Disabilita il tuo antivirus e chiudi TUTTI i programmi aperti,(Firewall compreso) e dopo aver scaricato COMBOFIX, chiudi la connessione.

Doppio click su combofix.exe
E' probabile che ti siano inviati messaggi dall'antivirus,(o dallo stesso Combofix) tu ignorali.

Se ti verrà chiesto se vuoi Installare LA CONSOLE DI RIPRISTINO DI EMERGENZA, clicca NO.

Durante l'operazione di scansione è importante non usare il PC (neanche il mouse) e attendere pazientemente la fine delle operazioni.
Al termine, verrà creato un file log sul Desktop, chiamato C:\ComboFix.txt.
Postalo qui.
axen86
Inviato: Thursday, May 12, 2011 4:04:06 PM
Rank: Member

Iscritto dal : 5/5/2011
Posts: 12
ciao a tutti e grazie per l aiuto..alla fine ho risolto ripristinando le impostazioni proxy con il cd di alice ;)
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