Benvenuto Ospite Cerca | Topic Attivi | Utenti | | Log In | Registra

Potreste controllare LogHijackThis? - Problema presenza malware mystartsearch Opzioni
micheleprc
Inviato: Friday, October 09, 2015 6:39:01 PM
Rank: AiutAmico

Iscritto dal : 11/16/2011
Posts: 80
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 18:36:41, on 09/10/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17840)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.EXE
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Overwolf\Overwolf.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Users\Federica\AppData\Local\Birds\birds365.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\mbot_it_014010109\mbot_it_014010109.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe
C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe
C:\Users\Federica\AppData\Local\Pokki\Engine\ServiceHostApp.exe
C:\Users\Federica\AppData\Local\Pokki\Engine\ServiceHostApp.exe
C:\Program Files\Lenovo\Bluetooth Software\Bluetooth Headset Helper.exe
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Overwolf\0.87.58.0\OverwolfBrowser.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Federica\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.oursurfing.com/?type=hp&ts=1444404352&z=8a163cc8a27fb68d2050ea7gez4zcz7zee9zccfw9o&from=amt&uid=hgstxhts545050a7e660_tev55c5g18nysr18nysrx
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.trovi.com/?gd=&ctid=CT3331213&octid=EB_ORIGINAL_CTID&ISID=M39F3714C-965E-4F35-9DAB-5460134604BE&SearchSource=55&CUI=&UM=8&UP=SP84B96B93-29D0-4FCC-AAA7-DDA4944BC67B&D=100915&SSPV=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.oursurfing.com/?type=hp&ts=1444404352&z=8a163cc8a27fb68d2050ea7gez4zcz7zee9zccfw9o&from=amt&uid=hgstxhts545050a7e660_tev55c5g18nysr18nysrx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oursurfing.com/web/?type=ds&ts=1444404352&z=8a163cc8a27fb68d2050ea7gez4zcz7zee9zccfw9o&from=amt&uid=hgstxhts545050a7e660_tev55c5g18nysr18nysrx&q={searchTerms}
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oursurfing.com/web/?type=ds&ts=1444404352&z=8a163cc8a27fb68d2050ea7gez4zcz7zee9zccfw9o&from=amt&uid=hgstxhts545050a7e660_tev55c5g18nysr18nysrx&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 0.0.0.1 mssplus.mcafee.com
O2 - BHO: McAfee SafeKey Vault - {9DB059B3-DD36-4a55-846C-59BE42A1202A} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll
O3 - Toolbar: McAfee SafeKey - {61D700C1-7D8D-43c5-9C13-4FF85157CFE6} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [UpdateP2GShortCut] "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKLM\..\Run: [mbot_it_014010109] "C:\Program Files (x86)\mbot_it_014010109\mbot_it_014010109.exe"
O4 - HKLM\..\RunOnce: [upmbot_it_014010109.exe] C:\Users\Federica\AppData\Local\mbot_it_014010109\upmbot_it_014010109.exe -runonce
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Overwolf] C:\Program Files (x86)\Overwolf\Overwolf.exe -silent
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [DAEMON Tools Lite Automount] "C:\Program Files\DAEMON Tools Lite\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKCU\..\Run: [Birds] C:\Users\Federica\AppData\Local\Birds\birds365.exe
O4 - HKCU\..\RunOnce: [Application Restart #5] C:\Users\Federica\AppData\Local\Pokki\Engine\HostAppService.exe --disable-internal-flash --noerrdialogs --no-message-box --disable-extensions --disable-web-security --disable-web-resources --disable-client-side-phishing-detection --enable-file-cookies --disable-sync --disable-breakpad --disable-bundled-ppapi-flash --disable-sync-tabs --disable-speech-input --disable-custom-jumplist --process-per-tab --debug-devtools-frontend="C:\Users\Federica\AppData\Local\Pokki\Engine\inspector" --no-first-run --lang=en-US --disable-component-update --disable-prompt-on-repost --no-startup-window --disable-translate --disable-logging --disable-desktop-notifications --disable-gpu-process-prelaunch --flag-switches-begin --flag-switches-end --restore-last-session
O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Install SafeKey IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.11.149\SSScheduler.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: SafeKey - file://C:\Users\Federica\AppData\LocalLow\SafeKey\context.html?cmd=lastpass
O8 - Extra context menu item: SafeKey Fill Forms - file://C:\Users\Federica\AppData\LocalLow\SafeKey\context.html?cmd=fillforms
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: McAfee SafeKey - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O9 - Extra 'Tools' menuitem: McAfee SafeKey - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O20 - AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\VC32Loader.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: @oem19.inf,%BlueBcmBtRSupport.SVCNAME%;Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\windows\system32\BtwRSupportService.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
O23 - Service: Search Protect Service (CltMngSvc) - Client Connect LTD - C:\Program Files (x86)\SearchProtect\Main\bin\CltMngSvc.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @C:\windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\windows\system32\CxAudMsg64.exe (file missing)
O23 - Service: Disc Soft Lite Bus Service - Disc Soft Ltd - C:\Program Files\DAEMON Tools Lite\DiscSoftBusService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: CD Feature (gyvixodu) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: ihpmServer - Unknown owner - C:\Program Files (x86)\RayDld\ihpmServer.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Line Drawing Footnote (lelupoqi) - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: LSCWinService - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\McAfee\MSC\McAPExe.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.11.149\McCHSvc.exe
O23 - Service: McAfee CSP Service (mccspsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\CSP\1.6.1180.0\McCSPServiceHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Service Controller (mfemms) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfemms.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: NitroPDFDriverCreatorReadSpool9 (NitroDriverReadSpool9) - Nitro PDF Software - C:\Program Files\Common Files\Nitro\Pro\9.0\NitroPDFDriverService9x64.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\windows\SysWOW64\NLSSRV32.EXE
O23 - Service: Overwolf Updater Windows SCM (OverwolfUpdater) - Overwolf LTD - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Conexant SmartAudio service (SAService) - Conexant Systems, Inc. - C:\windows\system32\SAsrv.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: SSFK - TODO: <???> - C:\Program Files (x86)\SFK\SSFK.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: UltraZip Service (uzsvc) - Unknown owner - C:\Program Files (x86)\UltraZip\uzsvc.exe
O23 - Service: UltraZip Updater (uzupd) - Unknown owner - C:\Program Files (x86)\UltraZip\uzupd.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: VeriFaceSrv - Unknown owner - C:\Program Files (x86)\Lenovo\Lenovo VeriFace\VfConnectorService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: WdsManPro Service (WdsManPro) - DTools LIMITED - C:\ProgramData\UWdsManProU\WdsManPro.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Mobile Home (zehygiqo) - Unknown owner - C:\Program.exe (file missing)

--
End of file - 17595 bytes


Non riesco più ad eseguire Google chrome e ho problemi di rallentamento, come procedere?



Sponsor
Inviato: Friday, October 09, 2015 6:39:01 PM

 
cbbusto
Inviato: Friday, October 09, 2015 11:00:46 PM

Rank: AiutAmico

Iscritto dal : 11/8/2008
Posts: 13,964
In effetti hai un dorottatore che ti avrà modificato la pagina iniziale, hai un pc veramente intasato.
Mio parere personale, se non riesci ad usare Chrome, lascialo perdere e cambia browser, ne avrai solo vantaggi, va bene I.E. o meglio ancora Firefox.
Non vedo antivirus, magari è disattivato, comunque con win 8.1 ti consiglio quello integrato nel Sistema operativo, Defender che va benissimo, non metterne altri.

Fai queste operazioni nell'ordine:
Scarica ed installa MalwareBytes: clicca qui per il download: http://it.malwarebytes.org/
Clicca su: scarica la versione Gratuita alla sinistra, nella finestra che appare clic su Salva file,
poi per installarlo clic su: mbam-setup.exe, a completamento installazione togli la spunta alla casella "Attiva la prova gratuita di Malwarebytes Pro" poi clic su fine.
Il programma è già in Italiano.
Nella parte alta cliccare sul menu Opzioni e nella sezione Rilevamento e protezione spuntare la casella Ricerca Rootkit
Prima di fare la scansione AGGIORNALO. (è molto importante)
Poi clic su SCANSIONE verrà fatta la ricerca di elementi nocivi., già selezionata di Default,.
Alla fine appariranno i risultati della ricerca, se ci sono elementi nocivi cliccare su Rimuovi selezionati che verranno messi in quarantena, poi clic su chiudi.
Durante le operazioni ignorare gli annunci che appaiono in basso, riguardano la vs Pro.
Posta il log.

Scarica Adwcleaner sul desktop:
http://dw2.it.uptodown.com/dw/1435411607/a94c018f502a4aea50c76175543cf32ee028bd97/adwcleaner-4-207-multi-win.exe
Per il download cliccare su: Download now
Chiudi tutti i browser (è importante IE,Firefox Chrome ecc...)
Clicca sul pulsante "Scan".
Finita la scansione clicca su "Clean"
Conferma con OK le varie finestre che ti compariranno.
Il pc si riavvierà, e uscirà il log con le eliminazioni.
Postalo qui.

Scarica Junkware Removal Tool sul desktop.
http://junkware-removal-tool.it.uptodown.com/download
Il download dovrebbe partire entro 5 secondi
Disattiva temporaneamente l'antivirus per evitare potenziali conflitti.
Doppio click su JRT
Lo strumento si aprirà e avvierà la scansione del sistema.
Devi avere pazienza in quanto questo tool può richiedere del tempo per completare la scansione .
Al termine, un log (JRT.txt) viene salvato sul desktop e si aprirà automaticamente.

Alla fine delle operazioni sopra rifai una scansione con HJT e posta il nuovo log aggiornato e vediamo cosa c'è, poi ti dico le voci da eliminare. Ciao
micheleprc
Inviato: Saturday, October 10, 2015 1:33:43 AM
Rank: AiutAmico

Iscritto dal : 11/16/2011
Posts: 80
Ciao!
grazie mille per l'aiuto. Ti spiego, questo è il pc di una mia amica che oggi pomeriggio ha riscontrato il problema in oggetto.
Dopo aver creato il topic e inviato la richiesta, dato che aveva fretta di risolvere il problema, ho iniziato a pulirglielo un po' io utilizzando ccleaner, malwarebytes e adwcleaner: ccleaner ha ripulito per bene e disabilitato un po' di applicazioni d'avvio, con malwarebyte's, ad una prima scansione mi ha trovato circa 350 files infetti che ho messo subito in quarantena ed eliminati, anche adwcleaner ha trovato un po' di file corrotti.

Dopo aver letto il tuo messaggio ho seguito tutti i tuoi passi, ti riporto i log delle scansioni di Malwarebytes e AdwCleaner (eseguiti per la seconda volta) e di JRT:

Malwarebytes Anti-Malware
www.malwarebytes.org

Data scansione: 10/10/2015
Ora scansione: 00:01
File di log: logMalwareBytes.txt
Amministratore: Sì

Versione: 2.1.8.1057
Database malware: v2015.10.09.07
Database rootkit: v2015.10.06.01
Licenza: Gratuito
Protezione da malware: Disattivata
Protezione da siti web nocivi: Disattivata
Auto-protezione: Disattivata

SO: Windows 8.1
CPU: x64
File system: NTFS
Utente: Federica

Tipo di scansione: Ricerca elementi nocivi
Risultati: Completata
Elementi analizzati: 368983
Tempo impiegato: 20 min, 40 sec

Memoria: Attivata
Esecuzioni automatiche: Attivata
File system: Attivata
Archivi compressi: Attivata
Rootkit: Attivata
Euristiche: Attivata
PUP: Attivata
PUM: Attivata

Processi: 0
(Nessun elemento nocivo rilevato)

Moduli: 0
(Nessun elemento nocivo rilevato)

Chiavi di registro: 0
(Nessun elemento nocivo rilevato)

Valori di registro: 0
(Nessun elemento nocivo rilevato)

Dati di registro: 0
(Nessun elemento nocivo rilevato)

Cartelle: 0
(Nessun elemento nocivo rilevato)

File: 0
(Nessun elemento nocivo rilevato)

Settori fisici: 0
(Nessun elemento nocivo rilevato)


(end)



# AdwCleaner v5.013 - Creato file registro eventi 10/10/2015 in 00:28:57
# Aggiornato 09/10/2015 da Xplode
# Database : 2015-10-09.3 [Server]
# Sistema operativo : Windows 8.1 (x64)
# Nome utente : Federica - LENOVO-PC
# In esecuzione da : C:\Users\Federica\Desktop\adwcleaner_5.013.exe
# Opzione : Pulizia
# Supporto : http://toolslib.net/forum

***** [ Servizi ] *****


***** [ Cartelle ] *****

[x] Cartella Non Eliminato : C:\Users\Federica\AppData\Local\pokki

***** [ File ] *****


***** [ DLLs ] *****


***** [ Collegamenti ] *****


***** [ Attività pianificate ] *****


***** [ Registry ] *****

[x] Chiave Non Eliminata : HKCU\Software\Classes\pokki
[x] Valore Non Eliminata : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Pokki]
[x] Chiave Non Eliminata : HKCU\Software\MozillaPlugins\pokki.com/PokkiDownloadHelper
[x] Chiave Non Eliminata : HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
[x] Chiave Non Eliminata : HKCU\Software\Classes\Directory\shell\pokki
[x] Chiave Non Eliminata : HKCU\Software\Classes\Drive\shell\pokki
[x] Chiave Non Eliminata : HKCU\Software\Classes\lnkfile\shell\pokki
[x] Chiave Non Eliminata : HKCU\Software\Classes\MIME\Database\Content Type\application/x-pokkidownloadhelper
[x] Chiave Non Eliminata : HKCU\Software\Classes\AppID\npPokkiDownloadHelper.dll
[x] Chiave Non Eliminata : HKCU\Software\Classes\Pokki.PokkiDownloadHelper
[x] Chiave Non Eliminata : HKCU\Software\Classes\Pokki.PokkiDownloadHelper.1
[x] Chiave Non Eliminata : HKCU\Software\Classes\CLSID\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
[x] Chiave Non Eliminata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
[x] Chiave Non Eliminata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
[x] Chiave Non Eliminata : HKCU\Software\Pokki
[x] Chiave Non Eliminata : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki
[x] Chiave Non Eliminata : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\PokkiDownloadHelper
[x] Chiave Non Eliminata : [x64] HKCU\Software\Pokki

***** [ Browser web ] *****


*************************

:: Impostazioni Winsock azzerate

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [2252 byte] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 8.1 x64
Ran by Federica on 10/10/2015 at 0:50:07,17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{111A410E-00B3-416A-816D-4CCC56B3000B}



~~~ Files

Successfully deleted: [File] C:\ProgramData\{262E20B8-6E20-4CEF-B1FD-D022AB1085F5}.dat
Successfully deleted: [File] C:\Users\Federica\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\pokki menu.lnk



~~~ Folders

Successfully deleted: [Folder] C:\Users\Federica\Appdata\Local\pokki



~~~ Chrome


[C:\Users\Federica\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Federica\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Federica\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Federica\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 10/10/2015 at 0:52:31,77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




Sia adwCleaner che JRT mi hanno riconosciuto POKKI come file malevole e avrei voluto non eliminarglielo (viene utilizzato dalla mia amica sul suo portatile lenovo con win 8.1 per lo start menu).

Comunque, soprattutto dopo aver utilizzato l'ultimo tuo tool (JRT) ho risolto il problema di google chrome (che, probabilmente, era stato dirottato dal malware mystartsearch).

Ti riporto, infine, il log di HijackThis:


Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 01:20:48, on 10/10/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17840)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\Federica\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: 0.0.0.1 mssplus.mcafee.com
O2 - BHO: McAfee SafeKey Vault - {9DB059B3-DD36-4a55-846C-59BE42A1202A} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll
O3 - Toolbar: McAfee SafeKey - {61D700C1-7D8D-43c5-9C13-4FF85157CFE6} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [UpdateP2GShortCut] "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Overwolf] C:\Program Files (x86)\Overwolf\Overwolf.exe -silent
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [DAEMON Tools Lite Automount] "C:\Program Files\DAEMON Tools Lite\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [Birds] C:\Users\Federica\AppData\Local\Birds\birds365.exe
O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Install SafeKey IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.11.149\SSScheduler.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: SafeKey - file://C:\Users\Federica\AppData\LocalLow\SafeKey\context.html?cmd=lastpass
O8 - Extra context menu item: SafeKey Fill Forms - file://C:\Users\Federica\AppData\LocalLow\SafeKey\context.html?cmd=fillforms
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: McAfee SafeKey - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O9 - Extra 'Tools' menuitem: McAfee SafeKey - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\SafeKey\LPToolbar.dll
O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: @oem19.inf,%BlueBcmBtRSupport.SVCNAME%;Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\windows\system32\BtwRSupportService.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @C:\windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\windows\system32\CxAudMsg64.exe (file missing)
O23 - Service: Disc Soft Lite Bus Service - Disc Soft Ltd - C:\Program Files\DAEMON Tools Lite\DiscSoftBusService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: LSCWinService - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\McAfee\MSC\McAPExe.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.11.149\McCHSvc.exe
O23 - Service: McAfee CSP Service (mccspsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\CSP\1.6.1180.0\McCSPServiceHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Service Controller (mfemms) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfemms.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\windows\system32\mfevtps.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: NitroPDFDriverCreatorReadSpool9 (NitroDriverReadSpool9) - Nitro PDF Software - C:\Program Files\Common Files\Nitro\Pro\9.0\NitroPDFDriverService9x64.exe
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\windows\SysWOW64\NLSSRV32.EXE
O23 - Service: Overwolf Updater Windows SCM (OverwolfUpdater) - Overwolf LTD - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Conexant SmartAudio service (SAService) - Conexant Systems, Inc. - C:\windows\system32\SAsrv.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: VeriFaceSrv - Unknown owner - C:\Program Files (x86)\Lenovo\Lenovo VeriFace\VfConnectorService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13184 bytes

micheleprc
Inviato: Saturday, October 10, 2015 2:31:05 AM
Rank: AiutAmico

Iscritto dal : 11/16/2011
Posts: 80
ERRATA CORRIGE: credevo che il problema di Chrome si fosse risolto, in realtà è ancora presente (subito dopo aver eseguito il tuo tool JRT sembrava funzionare correttamente, la finestra si apriva correttamente e potevo utilizzarlo - dopo aver riavviato il pc, mi ha dato lo stesso problema): quando cerco di eseguirlo, non mi apre nessuna finestra anche se da --> Gestione Attività vedo che sono presenti 2 processi di Chrome in running... non so proprio come risolvere: ho provato a disinstallarlo completamente (con revo unistaller) e reinstallarlo, ma niente, ho provato a disattivare il firewall di McAfee, ma niente... cosa mi consigliate??
micheleprc
Inviato: Saturday, October 10, 2015 3:28:46 PM
Rank: AiutAmico

Iscritto dal : 11/16/2011
Posts: 80
ERRATA CORRIGE2: Chrome non si avvia normalmente, ma solo se eseguito come amministratore, googlando sto cercando di trovare una soluzione al problema, ma niente, non la trovo, help me please!
cbbusto
Inviato: Saturday, October 10, 2015 5:57:42 PM

Rank: AiutAmico

Iscritto dal : 11/8/2008
Posts: 13,964
Parecchia robaccia è stata eliminata anche il dirottatore OurSurfing, adesso eliminiamo voci in HJT, tutte le toolbar sono inutili:

Chiudi tutti i programmi e disconnesso da internet,
Lancia HijackThis e clicca sul secondo pulsante Do a system scan only
inserisci il segno di spunta nel quadratino davanti alle righe sotto elencate, una volta seleziona clicca il tasto Fix checked per procedere all'eliminazione, comparirà una finestra clicca su SI per accettare e l'operazione è conclusa.

Ti preciso che eliminando le voci 04, i programmi non vengono toccati ma viene solo disattivato l'Avvio automatico, inutile......basterebbe solo l'antivirus.

Ricorda che Hijackthis deve essere avviato da una cartella a lui dedicata meglio sul desktop. Solo così Hijackthis creerà copie di backup di quello che viene eliminato prima di apportare modifiche, così in caso di inconvenienti si possono reinstallare.
O1 - Hosts: 0.0.0.1 mssplus.mcafee.com

O2 - BHO: McAfee SafeKey Vault - {9DB059B3-DD36-4a55-846C-59BE42A1202A} - C:\Program Files (x86)\SafeKey\LPToolbar.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll

O3 - Toolbar: McAfee SafeKey - {61D700C1-7D8D-43c5-9C13-4FF85157CFE6} - C:\Program Files (x86)\SafeKey\LPToolbar.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.355.0\BingExt.dll" (file missing)

O4 - HKLM\..\Run: [UpdateP2GShortCut] "C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Lenovo\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\5.0"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true

O4 - HKCU\..\Run: [Overwolf] C:\Program Files (x86)\Overwolf\Overwolf.exe -silent

O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

O4 - HKCU\..\Run: [Birds] C:\Users\Federica\AppData\Local\Birds\birds365.exe

O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: Install SafeKey IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe

Non mi hai detto che antivirus usa, non ne vedo, attiva Defender se non è usato.
Per Chrome non saprei cosa causa il problema, di cambiare browser proprio no ??
Puoi provare a ripristinarlo , leggi qui: https://support.google.com/chrome/answer/3296214?hl=it
Non c'è altro.
Ciao

micheleprc
Inviato: Saturday, October 10, 2015 6:35:34 PM
Rank: AiutAmico

Iscritto dal : 11/16/2011
Posts: 80
Sì scusami hai ragione, non l'ho specificato... lei usa McAfeeLiveSafe come antivirus, lunedì quando la rivedo le propongo di eliminarlo del tutto e installare il solo Defender (che so benissimo essere un ottimo antivirus di proprietà Microsoft).

Per quanto riguarda il browser, vorrei risolvere il problema di Chrome dato che si trova bene con quello ed utilizza solo ed esclusivamente quello.
Anche io preferisco di gran lunga usare Firefox.

cbbusto
Inviato: Saturday, October 10, 2015 9:23:16 PM

Rank: AiutAmico

Iscritto dal : 11/8/2008
Posts: 13,964
micheleprc ha scritto:
Sì scusami hai ragione, non l'ho specificato... lei usa McAfeeLiveSafe come antivirus, lunedì quando la rivedo le propongo di eliminarlo del tutto e installare il solo Defender (che so benissimo essere un ottimo antivirus di proprietà Microsoft).

Per quanto riguarda il browser, vorrei risolvere il problema di Chrome dato che si trova bene con quello ed utilizza solo ed esclusivamente quello.
Anche io preferisco di gran lunga usare Firefox.


McAfeeLiveSafe non è un antivirus è un servizio che protegge i dati e le identità su tutti i dispositivi dell’utente e fa parte della suite McAfee 2015, il componente aggiuntivo Vault è assolutamente inutile, se ha acquistato la suite allora va bene se ha solo LiveSave devi attivare Defender perchè altrimenti è senza antivirus e allora sono guai.
Comunque le voci che ti ho messo vanno fixate ed eliminate tutte. Speak to the hand
Utenti presenti in questo topic
Guest


Salta al Forum
Aggiunta nuovi Topic disabilitata in questo forum.
Risposte disabilitate in questo forum.
Eliminazione tuoi Post disabilitata in questo forum.
Modifica dei tuoi post disabilitata in questo forum.
Creazione Sondaggi disabilitata in questo forum.
Voto ai sondaggi disabilitato in questo forum.

Main Forum RSS : RSS

Aiutamici Theme
Powered by Yet Another Forum.net versione 1.9.1.8 (NET v2.0) - 3/29/2008
Copyright © 2003-2008 Yet Another Forum.net. All rights reserved.