Buonasera.
Ho bisogno del vostro aiuto per risolvere un problema con il mio indirizzo e-mail, da cui partono delle e-mail che io non ho
esplicitamente inviato .
Io accedo alla mia posta in vari modi : 1) usando un client (OUTLOOK 2007), 2) via internet con browser (https://login.libero.it/) , 3) da cellulare con SO Android (via internet ma anche via client).
Me ne sono accorta, grazie al blocco del mio indirizzo e-mail fatto da alcuni ‘destinatari’ dei miei ‘involontari ‘messaggi.
Visto che tali messaggi sembrano relativi alla rubrica dei contatti di OUTLOOK ho pensato che sul PC su cui è installato ci fosse qualche virus.
Ovviamente come prima cosa ho cambiato la password.
Inoltre mentre prima la tenevo memorizzata nella definizione dell’account del client OULOOK ora l'ho eliminata e la digito ogni volta, ma non sono so se serva a qualcosa.
Leggendo qua e la come prima cosa ho scaricato e fatto girare Malwarebytes e questo che segue è il suo log di quarantena
Malwarebytes Anti-Malware
www.malwarebytes.orgScan Date: 29/01/2015
Scan Time: 21:40:02
Logfile:
Administrator: Yes
Version: 2.00.4.1028
Malware Database: v2015.01.29.10
Rootkit Database: v2015.01.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: GIGABYTE
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 567388
Time Elapsed: 19 min, 40 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 1
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Local\FilesFrog Update Checker\update_checker.exe, 3896, , [7bb3a459c8c17eb80ca6d86dbe45c23e]
Modules: 0
(No malicious items detected)
Registry Keys: 3
PUP.Optional.Somoto, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\FilesFrog Update Checker, , [2806609d1871ce68f96a2205ac545ca4],
PUP.Optional.Somoto.A, HKU\S-1-5-21-2683850997-1415065455-2352851017-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Somoto, , [f33b38c50f7a6dc9b8a22d65de252fd1],
PUP.Optional.Somoto.A, HKU\S-1-5-21-2683850997-1415065455-2352851017-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOMOTO\SDP, , [c06e8b72f3964beb6fc8f4ecb153f10f],
Registry Values: 1
PUP.Optional.Somoto.A, HKU\S-1-5-21-2683850997-1415065455-2352851017-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOMOTO\SDP|affid, network_smb_adflyit, , [c06e8b72f3964beb6fc8f4ecb153f10f]
Registry Data: 0
(No malicious items detected)
Folders: 2
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Local\FilesFrog Update Checker, , [7bb3a459c8c17eb80ca6d86dbe45c23e],
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker, , [c36ba954f693f046fdb62223b350e31d],
Files: 12
PUP.Optional.Somoto.A, C:\Users\GIGABYTE\AppData\Local\Temp\nsi6E50.tmp, , [74ba87760386b086cc1087b5f40d649c],
PUP.Optional.Somoto, C:\Users\GIGABYTE\AppData\Local\Temp\UpdateCheckerSetup.exe, , [43ebd12cfc8d95a1fe655ccb50b0ae52],
PUP.Optional.OpenCandy, C:\Users\GIGABYTE\AppData\Local\Temp\DTLite4471-0333.exe, , [012df00dd0b9eb4bf6dc547c9e67629e],
PUP.Optional.Delta.A, C:\Users\GIGABYTE\AppData\Local\Temp\is1275519350\DeltaTB.exe, , [1d118a737e0b87afc2accc604eb3cc34],
PUP.Optional.InstallCore.A, C:\Users\GIGABYTE\AppData\Local\Temp\is1275519350\Hoolapp.exe, , [4be3b24b4b3e3df96621d56526db14ec],
PUP.Optional.Wajam.A, C:\Users\GIGABYTE\AppData\Local\Temp\is1275519350\wajam_download.exe, , [42ecd6275f2a979fcd8b6add3ec258a8],
PUP.Optional.OpenCandy, C:\Users\Silvia\AppData\Local\Temp\DTLite4481-0347.exe, , [6dc1e6172b5e39fd6d65f1df5ea705fb],
PUP.Optional.Somoto, C:\Users\GIGABYTE\AppData\Local\FilesFrog Update Checker\uninstall.exe, , [2806609d1871ce68f96a2205ac545ca4],
PUP.Optional.Somoto.A, C:\Windows\System32\Tasks\SomotoUpdateCheckerAutoStart, , [65c91be291f8a096879ffc8c9d666b95],
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Local\FilesFrog Update Checker\update_checker.exe, , [7bb3a459c8c17eb80ca6d86dbe45c23e],
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Check for Updates.lnk, , [c36ba954f693f046fdb62223b350e31d],
PUP.Optional.FilesFrog.A, C:\Users\GIGABYTE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FilesFrog Update Checker\Uninstall.lnk, , [c36ba954f693f046fdb62223b350e31d],
Physical Sectors: 0
(No malicious items detected)
(end)
Ho poi fatto girare anche HijackThis e allego il suo LOG
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 19:26:35, on 31/01/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17496)
FIREFOX: 35.0.1 (x86 it)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\GIGABYTE\ET6\GUI.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Users\GIGABYTE\Desktop\HijackThis.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.it/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [EasyTuneVI] C:\Program Files (x86)\GIGABYTE\ET6\ETCall.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO DI RETE')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 8026 bytes
Allego anche una delle e-mail di ritorno che mi ha fatto scoprire la cosa
Da: Mail Delivery System [mailto:Mailer-Daemon@host2.richardearledetails.com]
Inviato: mercoledꞲ8 gennaio 2015 21:45
A:
silvia_pirro@libero.itOggetto: Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
paolopediatra@gmail.com SMTP error from remote mail server after end of data:
host gmail-smtp-in.l.google.com [74.125.69.27]:
550-5.7.1 [209.188.90.42 12] Our system has detected that this message is
550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail,
550-5.7.1 this message has been blocked. Please visit
550-5.7.1
http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for
550 5.7.1 more information. ci9si4633513icc.35 - gsmtp
------ This is a copy of the message, including all the headers. ------
Return-path: <silvia_pirro@libero.it>
Received: from [2.132.18.150] (port=51763 helo=smtp.regularhero.org)
by host2.richardearledetails.com with esmtpsa (TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.84)
(envelope-from <silvia_pirro@libero.it>)
id 1YGZTr-0003J6-0j
for
paolopediatra@gmail.com; Wed, 28 Jan 2015 14:44:55 -0600
Message-ID: <D0B5D06B4CB2A5FAEEC88154714F89E1@smtp.regularhero.org>
From: "silvia_pirro" <silvia_pirro@libero.it>
To: "paolopediatra" <paolopediatra@gmail.com>
Subject: =?ISO-8859-1?Q?FW=3Ajohn9?=
Date: Tue, 28 Jan 2015 09:44:54 +0000
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_010E_97A4DF31.537C2397"
X-Priority: 3
X-MSMail-Priority: Normal
Importance: Normal
X-Mailer: Microsoft Windows Live Mail 16.4.3522.110
X-MIMEOLE: Produced By Microsoft MimeOLE V16.4.3522.110
This is a multi-part message in MIME format.
------=_NextPart_000_010E_97A4DF31.537C2397
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
http://jdglobalimpex.com/dxuujvpf/lcxzigdjfqttrkfdrfgarcfyldedks.dytrynfbhsns=mupvbchuriwvjgivcvjiflqpwmy
silvia_pirro@libero.it 1/28/2015 9:44:54 PM
------=_NextPart_000_010E_97A4DF31.537C2397
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
=EF=BB=BF<HTML><HEAD><META http-equiv=3D"content-type" content: text/html;= charset=3DUTF-8></HEAD><BODY><br> <a href= =3D"http://jdglobalimpex.com/dxuujvpf/lcxzigdjfqttrkfdrfgarcfyldedks.dytrynfbh=
snsmupvbchuriwvjgivcvjiflqpwmy">http://jdglobalimpex.com/dxuujvpf/lcxzigdjfqtt=
rkfdrfgarcfyldedks.dytrynfbhsnsmupvbchuriwvjgivcvjiflqpwmy</a>=
<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> =
silvia_pirro@libero.it <br><br> 1/28/2015 9:44:54 PM</BODY></HTML>
------=_NextPart_000_010E_97A4DF31.537C2397--
Cosa altro posso fare?
Aspetto suggerimenti.........
P.S.
Come antivirus uso quello Microsoft Security Essential e come Firewall Windows Firewall.