Vi spiego : qualche giorno fa scaricando un programma mi è comparso un aggiornamento jawa in hd purtroppo l'ho eseguito . é successo che quando andavo in internet (con google chrome) si apriva in automatico un sito Nation Zoom ,nonostante l'abbia eliminato dalle impostazioni di chrome partiva in automatico . Come antivirus ho Avira free , poi ho malwarebytes,con il quale ho provato a scansionare tutto senza risultato .Navigando in internet ho tentato con Yac e qualche cosa ha fatto ,cioè mi ha eliminato Nation Zoom ma nonostante Chrome si impostato per aprirsi con Google .it , si apre About:blank . Riprovando a fare altre scansioni non ho ottenuto niente.Ho seguito i vostri consigli anche in modalità provvisoria ed ora vi mando il LOG di Hijack . Grazie a presto Buon natale a tutti




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9.55.43, on 23/12/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\iSafe\iSafeSvc.exe
C:\Programmi\iSafe\iSafeSvc2.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Avira\AntiVir Desktop\sched.exe
C:\Programmi\iSafe\iSafeTray.exe
C:\Programmi\Avira\AntiVir Desktop\avgnt.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Programmi\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Programmi\Avira\AntiVir Desktop\avguard.exe
C:\Programmi\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Programmi\Creative\Shared Files\CTDevSrv.exe
C:\WINDOWS\system32\hasplms.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Java\jre7\bin\jqs.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Programmi\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\All Users\Documenti\AppData\PoApp\PService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Programmi\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\muletto1\Documenti\Downloads\SoftonicDownloader_per_hijackthis.exe
C:\Documents and Settings\muletto1\Desktop\HijackThis.exe
C:\Programmi\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.gamehouse.com/buy-product.jsp?winProd=330&AID=13&D=1&M=60
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [avgnt] "C:\Programmi\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [PosService] C:\Documents and Settings\All Users\Documenti\AppData\PoApp\PLauncher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Invia a periferica &Bluetooth... - C:\Programmi\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Visualizza o nasconde HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {4FEE6316-7B6F-4A6C-BD4E-4157C59A9E9D} (Ovi maps browser plugin) - http://static.s2g.gate5.de/ovi_maps/OviMaps_2.3.37.6.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1356770374718
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1356770338453
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3883DA36-56BA-406D-8697-6C15F89CFBDC}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{D128B177-34C5-41B7-943D-CAE525580E39}: NameServer = 8.8.8.8,8.8.4.4
O20 - Winlogon Notify: GoToAssist - C:\Programmi\Citrix\GoToAssist\570\G2AWinLogon.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Programmi\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Programmi\Avira\AntiVir Desktop\avguard.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Programmi\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Programmi\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Programmi\Creative\Shared Files\CTDevSrv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Programmi\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: HASP License Manager (hasplms) - SafeNet Inc. - C:\WINDOWS\system32\hasplms.exe
O23 - Service: iSafeService - Elex do Brasil Participações Ltda - C:\Programmi\iSafe\iSafeSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Programmi\Java\jre7\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Programmi\File comuni\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Pos Service (PowerOffer Service) - PowerOfferService - C:\Documents and Settings\muletto1\Impostazioni locali\Dati applicazioni\PosService\Pos.exe
O23 - Service: ServiceLayer - Nokia - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Serv Updater (ServUpdater) - ServiceUpd - C:\Documents and Settings\muletto1\Impostazioni locali\Dati applicazioni\ServUpdater\ServiceUpd.exe
O23 - Service: Software Upd (SoftwareUpd) - SoftwareUpdService - C:\Documents and Settings\muletto1\Impostazioni locali\Dati applicazioni\SoftwareUpdater\SoftwareUpdService.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Programmi\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

--
End of file - 9409 bytes

hai ancora delle infezioni segui questa procedura

Scarica Adwcleaner sul desktop:
http://general-changelog-team.fr/fr/...e/2-adwcleaner
Chiudi tutti i browser (è importante che siano chiusi: IE,Firefox, Chrome ecc...)
Clicca sul pulsante "Scan".
Finita la scansione clicca su "Clean"
Conferma con OK le varie finestre che ti compariranno.
Il pc si riavvierà, e uscirà il log con le eliminazioni.
Postalo qui.


Scarica OTL e salvalo sul desktop

Metti la spunta su SCAN ALL USERS.

Sotto output, metti la spunta su minimal output

Clicca sulla freccettina di File Age e seleziona 60 Days

Metti la spunta a LOP Check e Purity Check.

Clicca su RUN SCAN

Lascia fare la scansione senza interferire.

Al termine della scansione trovi due log sul desktop. OTL.txt ed Extras.txt, salvali e caricali su Wikisend,