salve a tutti
da alcuni giorni la connessione internet è lentissima, a volte le pagine non si aprono neppure
potete, per favore, verificare il mio log file?
grazie in anticipo
andrea

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 22:47:51, on 12/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16720)
Boot mode: Normal

Running processes:
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files\Garmin\Express Tray\ExpressTray.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATIHAE.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 11.0\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
C:\windows\system32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [APLangApp] "C:\Program Files\AnyPC Client\APLangApp.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload
O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup
O4 - HKCU\..\Run: [] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
O4 - HKCU\..\Run: [EPSON SX430 Series def] C:\windows\system32\spool\DRIVERS\W32X86\3\E_FATIHAE.EXE /FU "C:\Users\ANDREA~1\AppData\Local\Temp\E_S5466.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe"
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\W32X86\3\E_FATIHAE.EXE /EPT "EPLTarget\P0000000000000000" /M "Epson Stylus SX430"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\Andrea Bonato\AppData\Roaming\DVDVideoSoftIEHelpers\freeytvdownloader.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Andrea Bonato\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{31E35315-233C-4B9D-AAD0-E15E79829A12}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{31E35315-233C-4B9D-AAD0-E15E79829A12}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{31E35315-233C-4B9D-AAD0-E15E79829A12}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
O23 - Service: FsUsbExService - Teruten - C:\windows\system32\FsUsbExService.Exe
O23 - Service: Garmin Core Update Service - Garmin Ltd or its subsidiaries - C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\windows\system32\nvvsvc.exe
O23 - Service: Oberon Media Game Console service (OberonGameConsoleService) - Unknown owner - C:\Program Files\Samsung Casual Games\GameConsole\OberonGameConsoleService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

--
End of file - 11031 bytes

Fai queste scansioni.

1)Scarica ed installa MalwareBytes:
clicca qui per il download : http://www.aiutamici.com/software?id=80346
Prima di fare la scansione AGGIORNALO. (è molto importante)
Esegui una scansione completa del sistema. (NON veloce)
Elimina gli eventuali file infetti trovati. (li devi selezionare, e poi cliccare su "Rimuovi selezionati")
Posta il log.

2)Scarica Adwcleaner sul desktop:
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Chiudi tutti i browser (è importante IE,Firefox Chrome ecc...)
Clicca sul pulsante "Scan".
Finita la scansione clicca su "Clean"
Conferma con OK le varie finestre che ti compariranno.
Il pc si riavvierà, e uscirà il log con le eliminazioni.
Postalo qui.

3)Scarica Junkware Removal Tool sul desktop.
http://www.majorgeeks.com/mg/get/junkware_removal_tool,1.html
Disattiva temporaneamente l'antivirus per evitare potenziali conflitti.
Doppio click su JRT
Lo strumento si aprirà e avvierà la scansione del sistema.
Devi avere pazienza in quanto questo tool può richiedere del tempo per completare la scansione .
Al termine, un log (JRT.txt) viene salvato sul desktop e si aprirà automaticamente.
Postalo qui.
Fai sapere se il pc è migliorato. Ciao

In avvio hai troppe voci inutili e delle toolbar che non servono.
Chiudi tutti i programmi e disconnesso lanci HJT e clicca sul secondo pulsante: Do a system scan only poi metti la spunta alle voci che ti indico e alla fine clic su Fix checked:

O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll

O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files\Microsoft\BingBar\7.2.241.0\BingExt.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s

O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"

O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"

O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"

O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"

O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"

O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

O4 - HKLM\..\Run: [APLangApp] "C:\Program Files\AnyPC Client\APLangApp.exe"

O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"

O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload

O4 - HKCU\..\Run: [KiesAirMessage] C:\Program Files\Samsung\Kies\KiesAirMessage.exe -startup

O4 - HKCU\..\Run: [] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

O4 - HKCU\..\Run: [EPSON SX430 Series def] C:\windows\system32\spool\DRIVERS\W32X86\3\E_FATIHAE.EXE /FU "C:\Users\ANDREA~1\AppData\Local\Temp\E_S5466.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe"

O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\W32X86\3\E_FATIHAE.EXE /EPT "EPLTarget\P0000000000000000" /M "Epson Stylus SX430"

Poi fai una pulizia con Ccleaner compreso il Registro, per il Registro spunta tutte le voci acconsenti al backup quando richiesto.

Dimmi come va il pc. Ciao