avevo posto la domanda http://forum.aiutamici.com/yaf_postst85766_Strana-scritta.aspx
e mi è stato consigliato di postare il file di log
di HijackThis che prontamente ho fatto

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11.07.16, on 30/07/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
C:\Programmi\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\AVG\AVG2012\avgwdsvc.exe
C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\Programmi\AVG\AVG2012\avgnsx.exe
C:\Programmi\AVG\AVG2012\avgemcx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PSIService.exe
C:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
C:\Programmi\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Programmi\AVG\AVG2012\avgrsx.exe
C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\Programmi\Web Assistant\ExtensionUpdaterService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Programmi\AVG\AVG2012\avgidsagent.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\WI83E4~1\Datamngr\DATAMN~1.EXE
C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe
C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Programmi\AVG\AVG2012\avgtray.exe
C:\Programmi\AVG Secure Search\vprot.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe
C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe
C:\Programmi\IncrediMail\Bin\IncMail.exe
C:\Programmi\IncrediMail\Bin\ImApp.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\Programmi\File comuni\Corel\Standby\Standby.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1:9421;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Programmi\AVG\AVG2012\avgdtiex.dll
O2 - BHO: Web Assistant Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Programmi\Web Assistant\Extension32.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG2012\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre6\bin\ssv.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Programmi\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Programmi\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WI83E4~1\Datamngr\DATAMN~1.EXE
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Servizio Acronis Scheduler2] "C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Standby] "C:\Programmi\File comuni\Corel\Standby\Standby.exe" -START
O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Programmi\File comuni\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Programmi\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [vProt] "C:\Programmi\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Programmi\File comuni\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/it.special-uninstallation-feedback-appf?lic=NFVORUYtUEI2M0YtWDlaQVMtQU8zVEItSEk5Sk8tM0xQMkM"&"inst=NzctNzUzOTAxMzExLVNUMTJGT0krMS1ERFQrMC1FVUxBKzEtU1QxMkZBUFArMQ"&"prod=90"&"ver=2012.0.1809"&"mid=fd4e7378200b47d18d45d15fa0be2446-06ce4fc639803a2e3563922518183d8e94088cb9
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Programmi\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: WDDMStatus.lnk = C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Programmi\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Scarica con Download &Express - C:\Programmi\Download Express\Add_Url.htm
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Programmi\AVG\AVG2012\avgdtiex.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1340827858625
O17 - HKLM\System\CCS\Services\Tcpip\..\{4BB82232-9DF6-4CF4-AF9B-16217E108FD1}: NameServer = 8.8.8.8
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG2012\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Programmi\File comuni\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll
O20 - AppInit_DLLs: C:\PROGRA~1\WI83E4~1\Datamngr\datamngr.dll C:\PROGRA~1\WI83E4~1\Datamngr\IEBHO.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Servizio Acronis Scheduler2 (AcrSch2Svc) - Acronis - C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe Active File Monitor V10 (AdobeActiveFileMonitor10.0) - Adobe Systems Incorporated - C:\Programmi\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgwdsvc.exe
O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Programmi\File comuni\MAGIX Services\Database\bin\fbserver.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Programmi\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NMSAccess - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Programmi\Photodex\ProShowProducer\ScsiAccess.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
O23 - Service: vToolbarUpdater11.2.0 - Unknown owner - C:\Programmi\File comuni\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
O23 - Service: WDDMService - WDC - C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
O23 - Service: Web Assistant Updater - Unknown owner - C:\Programmi\Web Assistant\ExtensionUpdaterService.exe

--
End of file - 14790 bytes

Grazie mille per il vostro aiuto, attendo risposta
Buona giornata

Ciao stelly,
scarica, installa e aggiorna Malwarebytes Anti-Malware , poi fai una scansione completa del computer. Elimina quello il programma trova di nocivo.
Alla fine rifai una scansione con HJTH e posta un log aggiornato.

Riferisci quindi se il problema è risolto.

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scusate mi sono dimenticata di scrivere che il problema persiste ancora purtroppo.

Piccolo equivoco.

scusa la mia ignoranza Pdue ma per fixa che intendi?
La cartella Akamai,non la conosco, l'ho cercata nel percorso indicato, ma non l'ho trovata

wowwwwwwww grazie mille tutto a posto Pidue sei stato fantasticoooooooooooooooo
GRazieeeeeeeeeeee mi sono risparmiata una riformattazioneeeeeeeeeeee
e vaiiiiiiiiiiiiiii