Ciao a tutti,
c'è qualcosa che blocca la connessione a internet.
Ho fatto la scansione con hijack, ecco il log:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16.54.46, on 18/07/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Programmi\Web Assistant\ExtensionUpdaterService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Apoint2K\Apoint.exe
C:\Programmi\TOSHIBA\Touch and Launch\PadExe.exe
C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Programmi\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Programmi\TOSHIBA\Tvs\TvsTray.exe
C:\Programmi\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Programmi\Intel\Wireless\bin\ZCfgSvc.exe
C:\Programmi\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\DAEMON Tools\daemon.exe
C:\Programmi\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\LG PC Suite\LG PC Sync\LGSyncManager.exe
C:\Programmi\Apoint2K\Apntex.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredibar.com/mb139?a=6PQB2SKvFk&i=26
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da Alice
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Web Assistant Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Programmi\Web Assistant\Extension32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] C:\Programmi\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [HWSetup] C:\Programmi\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Programmi\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [TPNF] C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Programmi\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Tvs] C:\Programmi\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [DDWMon] C:\Programmi\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Programmi\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Programmi\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programmi\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NI.UERST_0001_N93S0111] "c:\documents and settings\utente\dati applicazioni\errorsafeitaliannewreleaseinstall[1].exe" -nag
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Programmi\File comuni\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Ritaglio schermata e avvio di OneNote 2007.lnk = C:\Programmi\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: LG SyncManager.lnk = C:\Programmi\LG PC Suite\LG PC Sync\LGSyncManager.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Programmi\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Alice - {39AC347B-E430-4654-973C-6FC400CEAE63} - http://gw.aliceadsl.it/alice (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://gw.aliceadsl.it/home
O15 - Trusted Zone: http://www.archiviosex.net
O15 - Trusted Zone: http://www.happyfile.net
O15 - Trusted Zone: http://www.otherchance.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158247361578
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Programmi\File comuni\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Programmi\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Programmi\Skype\Updater\Updater.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe
O23 - Service: Web Assistant Updater - Unknown owner - C:\Programmi\Web Assistant\ExtensionUpdaterService.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/utente/IMPOST~1/Temp/msohtmlclip1/01/clip_image002.gif

--
End of file - 11082 bytes

grazie mille!!!!!!!

ciao hai delle infezioni da eliminare

apri hijackthis, premi su ''open the misc tools section'', poi premi ''open process manager'', individua la voce indicata sotto e premi ''kill process'' :

c:\documents and settings\utente\dati applicazioni\errorsafeitaliannewreleaseinstall[1].exe" -nag

Poi vai in basso e premi il tasto back e subito dopo il tasto scan. Metti la spunta nella casellina accanto a questa riga sotto e premi ''fix checked'' :



Per ripristinare la Trusted Zone scarica DelDomains e salvalo sul desktop.

http://www.mvps.org/winhelp2002/DelDomains.inf

=> clic con tasto destro del mouse e scegli "Installa".

Scarica e installa malwarebytes.
http://www.malwarebytes.org/
Aggiornalo: clicca sulla scheda "aggiornamenti" => "controlla aggiornamenti"
Esegui una "scansione completa" (seleziona l'opzione)
A scansione completa, fai clic su OK => Mostra i Risultati.
Assicurarti che tutto sia selezionato e clicca clic su Rimuovi selezionati.
Se ti chiede di riavviare, riavvia per completare il processo di pulizia.
Posta il rapporto .

al primo o al secondo passaggio??

non trovi questa?

c:\documents and settings\utente\dati applicazioni\errorsafeitaliannewreleaseinstall[1].exe" -nag

apri hit metti la spunta accanto a questa e premi fix checked




appena finito segui gli altri passaggi

col tasto destro scegli ''installa'' non preoccuparti di cio' che fara' l'importante e' pulire quella thrusted zone

vai avanti con la scansione di mbam

non posso aggiornare malwarebytes perchè mi blocca la connessione.
Sto lavorando su due pc diversi e trasporto tutto con chiavetta usb..
procedo comunque?

ho installato malwarebytes e dice tutto ok.
quando clicco sull'icona sul desktop non succede nulla.
il programma non si avvia.. ho provato anche tasto dx avvia.. ma nulla

Scarica questo

Il programma crea un nome temporaneo e lo associa a MBAM (se già installato sul pc).
Vedi se riesci a fare la scansione.

finita la scansione con malwarebytes.
ha trovato altri 5 virus..
ora tutto a posto.
grazie mille shapiro sei stato fantastico!