Ciao a tutti, avrei bisogno del vostro aiuto, visto che non riesco a risolvere il problema nonostante i Vstri consigli qui

e la cosa mi da enorme fastidio ogni volta che compare questa finestra vi posto il log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18.56.17, on 16/05/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Programmi\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
C:\Programmi\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe
C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\AVG\AVG2012\avgwdsvc.exe
C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Programmi\AVG\AVG2012\avgtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\WI83E4~1\Datamngr\DATAMN~1.EXE
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Programmi\Ask.com\Updater\Updater.exe
C:\Programmi\AVG\AVG2012\avgnsx.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\Programmi\AVG\AVG2012\avgemcx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
C:\Programmi\SlimDrivers\SlimDrivers.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe
C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Programmi\File comuni\Corel\Standby\Standby.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1:9421;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Programmi\Ask.com\GenericAskToolbar.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programmi\AVG\AVG2012\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre6\bin\ssv.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search-Results Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Programmi\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Softonic Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Programmi\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Programmi\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\WI83E4~1\Datamngr\DATAMN~1.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Servizio Acronis Scheduler2] "C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Standby] "C:\Programmi\File comuni\Corel\Standby\Standby.exe" -START
O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Programmi\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Programmi\File comuni\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ApnUpdater] "C:\Programmi\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Programmi\File comuni\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/it.special-uninstallation-feedback-appf?lic=NFVORUYtUEI2M0YtWDlaQVMtQU8zVEItSEk5Sk8tM0xQMkM"&"inst=NzctNzUzOTAxMzExLVNUMTJGT0krMS1ERFQrMC1FVUxBKzEtU1QxMkZBUFArMQ"&"prod=90"&"ver=2012.0.1809"&"mid=fd4e7378200b47d18d45d15fa0be2446-06ce4fc639803a2e3563922518183d8e94088cb9
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Programmi\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Programmi\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [SlimDrivers] "C:\Programmi\SlimDrivers\SlimDrivers.exe" -boot
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Documents and Settings\Emily\Impostazioni locali\Dati applicazioni\Akamai\netsession_win.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: WDDMStatus.lnk = C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Programmi\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1317674393046
O17 - HKLM\System\CCS\Services\Tcpip\..\{4BB82232-9DF6-4CF4-AF9B-16217E108FD1}: NameServer = 8.8.8.8
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programmi\AVG\AVG2012\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\WI83E4~1\Datamngr\datamngr.dll C:\PROGRA~1\WI83E4~1\Datamngr\IEBHO.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Servizio Acronis Scheduler2 (AcrSch2Svc) - Acronis - C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe Active File Monitor V10 (AdobeActiveFileMonitor10.0) - Adobe Systems Incorporated - C:\Programmi\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Programmi\AVG\AVG2012\avgwdsvc.exe
O23 - Service: FABS - Helping agent for MAGIX media database (Fabs) - MAGIX AG - C:\Programmi\File comuni\MAGIX Services\Database\bin\FABS.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Programmi\File comuni\MAGIX Services\Database\bin\fbserver.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: NMSAccess - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Programmi\File comuni\Protexis\License Service\PsiService_2.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Programmi\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
O23 - Service: WDDMService - WDC - C:\Programmi\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Programmi\Western Digital\WD SmartWare\Front Parlor\WDSC.exe

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End of file - 13472 bytes

Grazie della Vostra disponibilità, rimango in attesa
Buona serata

... conosci questo ?
Akamai

hai tantissimi programmi in accensione , comunque poi lo vediamo dopo .... andiamo a gradi avanti

pannello di controllo ..... programmi installati e rimuovi ASK

comincia così

scansione completa .............................. quì :O)

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ciao stelly

perfavore rispondi a tutte le domande :O)

start .... pannello di controllo .... programmi installati ..... TOOLBAR ASK

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ciao stelly

se trovi problemi per fare la scansione
devi essere AMMINISTRATORE per poterla fare !

nella pagina internet , ....strumenti opzioni internet .... elimina ( mettendo la spunta su tutto )
spegni e riaccendi

prova ad aggiornare java e lo installi sopra senza disinstallarlo

spegni e riaccendi

fatto questo, fai uno scandisk approfondito , mettendo le due spunte su scandisk

spegni e riaccendi e prova a rifare quello che ti avevo consigliato ( antivirus )

ciao e buon lavoro ;O)

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