cordiali auguri a tuto il forum
avrei bisogno del vostro aiuto x il pc di mia figlia,
grazie...


ecco i log


Malwarebytes' Anti-Malware 1.36
Versione del database: 1974
Windows 5.1.2600 Service Pack 3

13/04/2009 12.46.58
mbam-log-2009-04-13 (12-46-29).txt

Tipo di scansione: Scansione completa (C:\|D:\|)
Elementi scansionati: 183877
Tempo trascorso: 59 minute(s), 59 second(s)

Processi delle memoria infetti: 0
Moduli della memoria infetti: 0
Chiavi di registro infette: 0
Valori di registro infetti: 0
Elementi dato del registro infetti: 0
Cartelle infette: 0
File infetti: 1

Processi delle memoria infetti:
(Nessun elemento malevolo rilevato)

Moduli della memoria infetti:
(Nessun elemento malevolo rilevato)

Chiavi di registro infette:
(Nessun elemento malevolo rilevato)

Valori di registro infetti:
(Nessun elemento malevolo rilevato)

Elementi dato del registro infetti:
(Nessun elemento malevolo rilevato)

Cartelle infette:
(Nessun elemento malevolo rilevato)

File infetti:
C:\System Volume Information\_restore{1A5159F7-F181-4BF0-88FD-A98A8B465AEA}\RP154\A0027120.exe (Malware.Tool) -> No action taken.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13.17.03, on 13/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Programmi\Windows Live\Family Safety\fsssvc.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
C:\Programmi\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\dllhost.exe
C:\Programmi\Java\jre6\bin\jusched.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Programmi\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\Microsoft ActiveSync\rapimgr.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Malwarebytes' Anti-Malware\mbam.exe
C:\Programmi\IObit\Advanced SystemCare 3\AWC.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Programmi\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://virgilio.alice.it/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60327
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60327
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60327
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Programmi\Windows Desktop Search\dsWebAllow.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Programmi\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Programmi\Windows Live\Messenger\wlchtc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Programmi\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [AVP] "C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [RocketDock] "C:\Programmi\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Programmi\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Programmi\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\FILECO~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\FILECO~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Statistiche sulla protezione del traffico Web - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Crea preferiti portatile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Barra di ricerca di Encarta - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Programmi\File comuni\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {195B4BBF-E1E4-4020-9773-0A8C6F65EA35} (CPlayFirstCookingDasControl Object) - http://games.bigfishgames.com/en_cooking-dash/online/CookingDashWeb.1.0.0.9.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2D76492-D660-44A5-8359-5A7A72A2722A}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd.dll,C:\PROGRA~1\Kaspersky Lab\Kaspersky Anti-Virus 2009\mzvkbd3.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Programmi\a-squared Free\a2service.exe
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Programmi\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Programmi\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.801.1629 (GoogleDesktopManager-010108-205858) - Google - C:\Programmi\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Programmi\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Programmi\File comuni\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Programmi\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Programmi\Toshiba\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 12108 bytes

Il log è pulito

Malwarebytes trova un elemento infetto nella cartella RESTORE, per eliminarlo devi disattivare il ripristino di configurazione e poi riattivarlo leggi questi articoli

http://guide.aiutamici.com/guide?C1=7&C2=68&ID=80121

http://guide.aiutamici.com/guide?C1=7&C2=16&ID=80161

---

alfonso_aiutamici@hotmail.it

Fai una scansione antivirus on line da questo indirizzo
http://www.kaspersky.com/virusscanner
se la scansione on line rileva dei virus significa che il tuo antivirus è stato infettato o non è in grado di risolvere il problema, dal log si possono vedere solo gli spyware non i virus, se il sistema è infetto ti consiglio di formattare il disco fisso e reinstallare tutto dopo aver fatto una copia di riserva dei file.

---

alfonso_aiutamici@hotmail.it

potresti provare a fare una scansione con bitdefender online scanner,usando obbligatoriamente internet explorer,a me aveva risolto qualcosa di analogo.scusa l intromissione alfonso.

ok r16 grazie x il tuo consiglio
fatto con bitdefender

BitDefender Online Scanner



Scan report generated at: Mon, Apr 13, 2009 - 20:01:32





Scan path: C:\;D:\;







Statistics

Time
00:52:19

Files
365242

Folders
9374

Boot Sectors
0

Archives
9988

Packed Files
20159




Results

Identified Viruses
2

Infected Files
4

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
4




Engines Info

Virus Definitions
2670248

Engine build
AVCORE v1.7 (build 8314.19) (i386) (Sep 29 2008 17:19:14)

Scan plugins
15

Archive plugins
42

Unpack plugins
7

E-mail plugins
6

System plugins
0




Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions


Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes




Scanned File
Status

C:\Documents and Settings\Utente\Documenti\File ricevuti\[PC.Games].Diner.Dash.3.Flo.On.The.Go.[Full].rar=>[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Infected with: Backdoor.Bot.4467

C:\Documents and Settings\Utente\Documenti\File ricevuti\[PC.Games].Diner.Dash.3.Flo.On.The.Go.[Full].rar=>[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Disinfection failed

C:\Documents and Settings\Utente\Documenti\File ricevuti\[PC.Games].Diner.Dash.3.Flo.On.The.Go.[Full].rar=>[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Deleted

C:\Documents and Settings\Utente\Documenti\File ricevuti\[PC.Games].Diner.Dash.3.Flo.On.The.Go.[Full].rar
Update failed

C:\Documents and Settings\Utente\Documenti\[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Infected with: Backdoor.Bot.4467

C:\Documents and Settings\Utente\Documenti\[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Disinfection failed

C:\Documents and Settings\Utente\Documenti\[PC Games] Diner Dash 3 Flo On The Go [Full]\Diner Dash - Flo On The Go\Diner Dash - Flo On The Go.exe
Deleted

C:\Programmi\Navilog1\Backupnavi\owgfmu.exe
Detected with: Adware.NaviPromo.Gen.3

C:\Programmi\Navilog1\Backupnavi\owgfmu.exe
Disinfection failed

C:\Programmi\Navilog1\Backupnavi\owgfmu.exe
Deleted

C:\System Volume Information\_restore{1A5159F7-F181-4BF0-88FD-A98A8B465AEA}\RP3\A0000069.exe
Detected with: Adware.NaviPromo.Gen.3

C:\System Volume Information\_restore{1A5159F7-F181-4BF0-88FD-A98A8B465AEA}\RP3\A0000069.exe
Disinfection failed

C:\System Volume Information\_restore{1A5159F7-F181-4BF0-88FD-A98A8B465AEA}\RP3\A0000069.exe
Deleted

ciao r16, ho fatto tutto:
il gioco l'ho eliminato, la scansione è pulita
ho ricreato un punto di ripristino con "your unistaller"
xhe come detto sopra ad Alfonso non trovo il percoso con questo pc
ai qualche idea in proposito?
un'ultima cosa, ogni volta che riavvio mi sparisce l'avvio veloce nella barra
start-proprietà-rimetto la spunta ma al prossimo riavvio niente, la spunta su mostra avvio veloce e sparita
qualche consiglio? grazie

ti ringrazio r16 ma nn ho il cd

x l'avvio veloce.....vale sempre il discorso del cd o posso provare qualcos'altro?
ciao