Da un po di tempo, all'accensione del computer mi compare questo messaggio:
""Impossibile completare l'operazione perchè l'altro programmaè occupato.
Scegliere "passa a" per attivare il programma occupato e risolvere il problema""
Questo messaggio mi compare quando non ho ancora aperto messun programma...
Posto il Log, come suggerito:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19.25.20, on 31/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\UPHClean\uphclean.exe
C:\WINDOWS\system32\pctspk.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\PNP\AUDIO\SOUNDMAN.EXE
C:\Programmi\D-Link\AirPlus XtremeG Utility\AirPlusCFG.exe
C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Programmi\Google\Gmail Notifier\gnotify.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\Java\jre1.6.0_02\bin\jusched.exe
C:\Programmi\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Programmi\Microsoft IntelliPoint\ipoint.exe
C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe
E:\Varie\3.0\Apps\apdproxy.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\Programmi\File comuni\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Programmi\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Programmi\PowerMenu\PowerMenu.exe
C:\Programmi\File comuni\Teleca Shared\Generic.exe
C:\Programmi\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\explorer.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\MSN Messenger\usnsvc.exe
C:\Programmi\MSN Messenger\livecall.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Windows Live Toolbar\msn_sl.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Luciana\Impostazioni locali\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gw.virgilio.it/alice01.home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da VirgilioTin
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Programmi\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Virgilio Toolbar - {D3403F28-7D39-435F-A8CB-45016C29E48E} - C:\Programmi\Virgilio Toolbar\VirgilioBand.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar4.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [Audio] C:\PNP\AUDIO\SOUNDMAN.EXE
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG Utility] C:\Programmi\D-Link\AirPlus XtremeG Utility\AirPlusCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Programmi\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Programmi\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Programmi\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "E:\Varie\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Programmi\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [NBJ] "C:\Programmi\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Programmi\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Programmi\CCleaner\ccleaner.exe" /AUTO
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Programmi\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Programmi\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Programmi\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Programmi\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Umail - {EFE634EA-8056-4DA6-8836-06022516BD51} - http://gw.virgilio.it/b2c01.umail (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://gw.virgilio.it/alice01.home
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://lucianabress.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/IT-IT/a-UNO1/GAME_UNO1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182434250531
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C1B7E532-3ECB-4E9E-BB3A-2951FFE67C61} (DownloaderActiveX Control) - http://c6.community.virgilio.it/download/DownloaderActiveX.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3FFCFAC8-A9F1-4000-88B1-826E3441ADD3}: NameServer = 151.99.125.2,151.9.250.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BCF1F45-8210-4B32-A580-F82525A22BFE}: NameServer = 85.37.17.43 85.38.28.96
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Programmi\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 11198 bytes

Grazie e ciao!
P.S. Su Discussioni varie ho inserito l'immagine del messaggio in questione, se è necessario appena mi ricompare la inserisco anche qui, ma credo sia ininfluente...

Ciao,
esegui queste operazioni

ATTENZIONE prima di procedere con le riparazioni, fate la copia di riserva dei vostri dati,
leggete questo articolo http://www.aiutamici.com/hardware/view.asp?codcat=8
a volte eliminando un virus il sistema potrebbe non riavviarsi.
____________________________

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/hardware/view.asp?codcat=28

Riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/hardware/view.asp?codcat=29

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono.

==================================
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
-
O4 - HKLM\..\Run: [Audio] C:\PNP\AUDIO\SOUNDMAN.EXE
-
O9 - Extra button: Umail - {EFE634EA-8056-4DA6-8836-06022516BD51} - http://gw.virgilio.it/b2c01.umail (file missing) (HKCU)
==================================


Elimina i file inutili del sistema utilizzando questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1223

Utilizza questi due programmi per eliminare eventuali spyware
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=878
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=831

sempre in modalità provvisoria fai una scansione Antivirus,
se non hai un antivirus, utilizza questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1485

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura e crea un nuovo punto di ripristino, leggi qui alla voce 8
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=170&SH=N
in caso di problemi lascialo disattivato fino alla soluzione dei problemi

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym
se la scansione on line rileva dei virus significa che il tuo antivirus è stato infettato o non è in grado di risolvere il problema, ti consiglio di formattare il disco fisso e reinstallare tutto, altrimenti prosegui

Utilizza questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1041

Se utilizzi XP ti consiglio di installare questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1472

---

alfonso_aiutamici@hotmail.it

Ciao! eseguito tutto alla lettera e tutto OK fino alla scansione con simantex: trovati 3 file infetti da ErrorKiller...Come posso rimediare....
I file infetti però, non sono sul disco fisso del pc, ma sull'HD esterno...
Come sempre aspetto "la soluzione".....grazie mille e ciao!

<font color=red>OK!!! Fatto tutto, non si trattava di virus ma di "Programmi utili".....chissà assieme a che cosa li avevo installati!!! Comunque per non sbagliare: tutti nel cestino e ora nessuna altra notifica di "virus" o altro!!! Ho installato Windows Defender, come suggerito e ora ....voglio proprio vedere se osa ripresentarsi il messaggio: due giorni di scansioni e installi....spero mi abbiano aiutata a risolvere... grazie mille e, purtroppo per voi, alla prossima!!!! <img src="http://digilander.libero.it/O_N_E/Emo/EmoPicker/32.gif" border=0>
</font id=red>