Salve ragazzi
avast i segnala questo virus Win32:Agent-HNE
e mi dice di chiudere la connessione allego il mio log mi potete aiutare

Logfile of HijackThis v1.99.1
Scan saved at 13.50.17, on 10/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\EM9STA.EXE
C:\Programmi\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\bgsmsnd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Windows Media Player\WMPNSCFG.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\RDS\PLTBar.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\Programmi\RMClient\PMCTray.exe
C:\Programmi\iPod\bin\iPodService.exe
c:\Programmi\Skype\Plugin Manager\SkypePM.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\user\Desktop\DOCUMENTI CLAUDIO\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.repubblica.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: pdfMachine - {56CF4856-ECB4-4e46-A897-A378821F97B9} - C:\WINDOWS\system32\bgstb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: andGoogle - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: pdfMachine - {56CF4856-ECB4-4e46-A897-A378821F97B9} - C:\WINDOWS\system32\bgstb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmi\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [EM9STA.EXE] EM9STA.EXE
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programmi\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [JobHisInit] C:\Programmi\RMClient\JobHisInit.exe
O4 - HKLM\..\Run: [MplSetUp] C:\Programmi\RMClient\MplSetUp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [bgsmsnd.exe] C:\WINDOWS\system32\bgsmsnd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [FreeCall] "C:\Programmi\FreeCall.com\FreeCall\FreeCall.exe" -nosplash -minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Programmi\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BlueSoleil.lnk = C:\Programmi\IVT Corporation\BlueSoleil\BlueSoleil.exe
O4 - Global Startup: Function Palette.lnk = C:\Programmi\RDS\PLTBar.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartDeviceMonitor for Client.lnk = C:\Programmi\RMClient\PMClient.exe
O8 - Extra context menu item: andCerca con Google - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: andTraduci parola in italiano - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Eandsporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - :windir:\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - :windir:\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {3F0EECCE-E138-11D1-8712-0060083D83F5} (LPViewer Class) - http://www.mgisoft.com/ActiveX/LPControl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1105978179453
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1142440691171
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E260DCF1-837F-4DBD-9421-17D53A2DE2FA}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CCS\Services\Tcpip\..\{EFF0C896-7A0F-4DA6-8905-70D3E32A316C}: NameServer = 151.99.125.2,194.243.154.62
O17 - HKLM\System\CCS\Services\Tcpip\..\{FDAAF296-0B70-4CBF-9740-5B39020D5C5D}: NameServer = 151.99.125.1,151.99.0.100
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe

Ciao, fai così;
Chiudi HijackThis in una cartella a lui dedicata (possibilmente non sul desktop), altrimenti perdi i backup;

<b>disattiva il ripristino configurazione del sistema</b>:
tasto destro sull’icona Risorse del computer >> Proprietà >> Ripristino configurazione di sistema: togli la spunta dal quadratino dove c’è scritto :
<i>disattiva ripristino configurazione di sistema su tutte le unità</i>;

<b>avvia il computer in modalità provvisoria</b>:
riavvia il computer prima che si carichi Windows , premi ripetutamente il tasto F8;

<b>rendi visibili le cartelle nascoste in questo modo</b>:
da Risorse del computer:
Strumenti >> Opzioni cartella >> visualizzazione;
metti la spunta su:
<i>Visualizza file e cartelle nascoste</i>;
togli la spunta da:
<i>Nascondi file protetti del sistema(consigliato)</i>


Avvia hijackthis, con tutte le applicazioni chiuse, premi su <b>Do a system scan only</b> , spunta ed elimina <b>(fix checked)</b> la seguente riga:

---

<font color=red>
O4 - HKLM\..\Run: [EM9STA.EXE] EM9STA.EXE
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - :windir:\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - :windir:\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
</font id=red>

---

Rimuovi manualmente il file in rosso:
___________________________________________

C:\windows\system32\<font color=red>EM9STA.EXE</font id=red>
___________________________________________

Da Start >> Esegui, incolla la stringa <b>%temp%</b> ed elimina tutti file della cartella temp;

segui il punto <b>1</b> al seguente link:
http://www.microsoft.com/italy/technet/community/mvp/editoriali/spyware.mspx

svuota il cestino;

riavvia il computer normalmente.

fai un controllo antivirus a questo indirizzo:
http://www.bitdefender.com/it/

<b>Alla fine:</b>

rinascondi le cartelle di sistema;
riattiva il ripristino configurazione di sistema e, se tutto è a posto, creane uno nuovo.

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