La bestia prisparky si è installata nel mio computer e non riesco a cacciarla!
SpyBot rileva i seguenti problemi:
Prisparky (1 voce)
Sfonditalia (7 voci)
Li corregge, ma al nuovo riavvio siamo alle solite <img src=icon_smile_angry.gif border=0 align=middle>

Segue il file log di hijack.


Logfile of HijackThis v1.99.1
Scan saved at 8.06.15, on 03/02/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAMMI\FILE COMUNI\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAMMI\FILE COMUNI\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAMMI\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\PROGRAMMI\FILE COMUNI\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAMMI\FILE COMUNI\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAMMI\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAMMI\CANON\MEMORY CARD UTILITY\IP6210D\PDUIP6210DMON.EXE
C:\WINDOWS\TEMP\IRYE3.EXE
C:\WINDOWS\SYSTEM\SYSMON.EXE
C:\WINDOWS\SYSTEM\SYSFIND.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAMMI\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAMMI\NIKON\NKVIEW5\NKVMON.EXE
C:\PROGRAMMI\OPENOFFICE.ORG1.1.0\PROGRAM\SOFFICE.EXE
C:\PROGRAMMI\SYMANTEC\LIVEUPDATE\NDETECT.EXE
C:\PROGRAMMI\WINZIP\WINZIP32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.extremeaccess.info/?rid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAMMI\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_6_2_0.DLL
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAMMI\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_6_2_0.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\PROGRAMMI\CANON\EASY-WEBPRINT\TOOLBAND.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Programmi\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [PDUiP6210DMon] C:\Programmi\Canon\Memory Card Utility\iP6210D\PDUiP6210DMon.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Programmi\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [IRYE3.EXE] C:\WINDOWS\TEMP\IRYE3.EXE
O4 - HKLM\..\Run: [Systems] C:\WINDOWS\SYSTEM\sysmon.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Programmi\File comuni\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServicesOnce: [*Zl] "C:\PROGRAMMI\FILE COMUNI\SYSTEM\BRM.EXE" NABa
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAMMI\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Programmi\OpenOffice.org1.1.0\program\quickstart.exe
O4 - Startup: NKVMON.EXE.LNK = C:\Programmi\Nikon\NkView5\NkvMon.exe
O4 - Startup: EPSON CONTROLLO IN BACKGROUND.LNK = C:\ESM2\STMS.exe
O4 - Startup: FOTOSTATION EASY AUTOLAUNCH.LNK.disabled
O4 - Startup: MA101 CONFIGURATION UTILITY .LNK.disabled
O8 - Extra context menu item: &Cerca con Google - res://C:\PROGRAMMI\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Traduci parola in italiano - res://C:\PROGRAMMI\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Versione cache della pagina - res://C:\PROGRAMMI\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Pagine simili - res://C:\PROGRAMMI\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Link a ritroso - res://C:\PROGRAMMI\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Stampa Easy-WebPrint - res://C:\PROGRAMMI\CANON\EASY-WEBPRINT\Resource.dll/RC_Print.html
O8 - Extra context menu item: Stampa ad alta velocità Easy-WebPrint - res://C:\PROGRAMMI\CANON\EASY-WEBPRINT\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Anteprima Easy-WebPrint - res://C:\PROGRAMMI\CANON\EASY-WEBPRINT\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Aggiungi all'elenco di stampa Easy-WebPrint - res://C:\PROGRAMMI\CANON\EASY-WEBPRINT\Resource.dll/RC_AddToList.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAMMI\YAHOO!\COMMON\YHEXBMESIT.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAMMI\YAHOO!\COMMON\YHEXBMESIT.DLL
O15 - Trusted Zone: www.extremeaccess.info
O15 - Trusted Zone: www.contentdiscount.info
O15 - Trusted Zone: www.archiviosex.net
O15 - Trusted Zone: *.Ýìæ×ÒÒÆÄÆÈØæ¡—×ÔÕËÓîîô
O15 - Trusted Zone: *.ÒÝâÙÓâØÍÜÖÒäã⢗×ÔÕËÓîîô
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/0778ad17942d39a23815/netzip/RdxIE601_it.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Programmi\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37480.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = x
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 192.168.1.1


Aiutatemi se potete (per favore!) ché io sono davvero poco esperta e in tutte queste righe mi ci perdo!
Grazie comunque per l'attenzione.
Sandra

PS: ma a cosa diavolo serve avere il Norton Antivirus aggiornatissimo, se poi ti trovi in questi guai?

Ciao ,
esegui queste operazioni

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/hardware/view.asp?codcat=27

Riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono.

==================================
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.extremeaccess.info/?rid=2
-
O4 - HKLM\..\Run: [IRYE3.EXE] C:\WINDOWS\TEMP\IRYE3.EXE
O4 - HKLM\..\Run: [Systems] C:\WINDOWS\SYSTEM\sysmon.exe
-
O4 - HKLM\..\RunServicesOnce: [*Zl] "C:\PROGRAMMI\FILE COMUNI\SYSTEM\BRM.EXE" NABa
-
O15 - Trusted Zone: www.extremeaccess.info
O15 - Trusted Zone: www.contentdiscount.info
O15 - Trusted Zone: www.archiviosex.net
O15 - Trusted Zone: *.Ýìæ×ÒÒÆÄÆÈØæ¡—×ÔÕËÓîîô
O15 - Trusted Zone: *.ÒÝâÙÓâØÍÜÖÒäã⢗×ÔÕËÓîîô
-
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = x
==================================


Con la funzione Cerca di Windows, cerca ed elimina i seguenti file
==================================
IRYE3.EXE
sysmon.exe
BRM.EXE
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA
poi clicca il pulsante PAGINA PREDEFINITA e su OK

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura e crea un nuovo punto di ripristino

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

Utilizza questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1041

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alfonso_aiutamici@hotmail.it