Gentile staff di Aiutamici,
Norton mi ha rilevato questo trojan e non riesce a toglierlo. Anche in modalità provvisoria (win-xp home) sembrava averlo cancellato sia Norton, AdAware e SpybotS&D, ma poi si è ripresentato. Di seguito il log che ho appena salvato con HiJackThis:

Logfile of HijackThis v1.99.1
Scan saved at 12.46.04, on 01/03/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\svchosts.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\Tablet.exe
C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\Lexmark X5100 Series\lxbabmgr.exe
C:\Programmi\Lexmark X5100 Series\lxbabmon.exe
C:\Programmi\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Programmi\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Programmi\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
C:\Programmi\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Programmi\Logitech\Video\LogiTray.exe
C:\Programmi\File comuni\{BCCAF136-0A70-1040-1008-020310270027}\Update.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Logitech\Video\FxSvr2.exe
C:\Programmi\Hot Keyboard\HotKeyb.exe
C:\Programmi\Ipwindows\ipwins.exe
C:\Programmi\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Programmi\Clock\clock.exe
C:\Programmi\MultiRes\MultiRes.exe
C:\Programmi\Rainlendar\Rainlendar.exe
J:\CARTELLE\anti malware\HijackThis 1.99.1 (free no-limit)\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Programmi\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.it
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=192.168.0.51:4480;gopher=192.168.1.1:6588;http=192.168.0.51:4480;https=192.168.0.51:4480;socks=192.168.0.51:1080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Programmi\Copernic Agent\CopernicAgentExt.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Programmi\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Programmi\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Programmi\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [VOBRegCheck] C:\WINDOWS\System32\VOBREGCheck.exe -CheckReg
O4 - HKLM\..\Run: [Controllo del Calendario di Ulead Photo Express] C:\Programmi\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Programmi\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Programmi\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Hot Keyboard] C:\Programmi\Hot Keyboard\HotKeyb.exe -minimized
O4 - HKCU\..\Run: [IpWins] C:\Programmi\Ipwindows\ipwins.exe
O4 - Startup: clock.exe.lnk = C:\Programmi\Clock\clock.exe
O4 - Startup: MultiRes.lnk = C:\Programmi\MultiRes\MultiRes.exe
O4 - Startup: Rainlendar.lnk = C:\Programmi\Rainlendar\Rainlendar.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O8 - Extra context menu item: Assign &hot key - C:\Programmi\Hot Keyboard\IEScript.htm
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Programmi\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\Programmi\Copernic Agent\CopernicAgent.exe
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\Programmi\Copernic Agent\CopernicAgent.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\Programmi\Copernic Agent\CopernicAgent.exe
O12 - Plugin for .mov: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdf: C:\Programmi\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Programmi\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.it
O16 - DPF: {11111111-1111-1111-1111-111191113457} - file://c:\ied_s7.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Client IP-IPX - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e te-110-12-0000073 (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: STI Simulator - Unknown owner - C:\WINDOWS\System32\PAStiSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe

Ciao, non sei messa bene, stampa la risposta cosi fai prima.

chiudi HijackThis in una cartella a lui dedicata (possibilmente non sul desktop), altrimenti perdi i backup;

<b>disattiva il ripristino configurazione del sistema in questo modo</b>:
tasto destro sull’icona Risorse del computer >> Proprietà >> Ripristino configurazione di sistema: togli la spunta dal quadratino dove c’è scritto :
<i>disattiva ripristino configurazione di sistema su tutte le unità</i>;

<b>avvia il computer in modalità provvisoria in questo modo</b>:
riavvia il computer e appena acceso, quando vedi le scritte bianche che appaiono velocemente sullo schermo nero premi ripetutamente il tasto F8;

<b>rendi visibili le cartelle nascoste in questo modo</b>:
da Risorse del computer:
Strumenti >> Opzioni cartella >> visualizzazione;
metti la spunta su:
<i>Visualizza file e cartelle nascoste</i>;
togli la spunta da:
<i>Nascondi file protetti del sistema(consigliato)</i>

Vai nel pannello di controllo e disinstalla quello che non hai installato tu.

Avvia hijackthis, con tutte le applicazioni chiuse, premi su <b>Do a system scan only</b> , spunta ed elimina <b>(fix checked)</b> le seguenti voci:
____________________________________________
<font color=red>
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O4 - HKCU\..\Run: [Hot Keyboard] C:\Programmi\Hot Keyboard\HotKeyb.exe –minimized
O4 - HKCU\..\Run: [IpWins] C:\Programmi\Ipwindows\ipwins.exe
O4 - Startup: clock.exe.lnk = C:\Programmi\Clock\clock.exe
O8 - Extra context menu item: Assign &hot key - C:\Programmi\Hot Keyboard\IEScript.htm
O16 - DPF: {11111111-1111-1111-1111-111191113457} - file://c:\ied_s7.cab
O23 - Service: Client IP-IPX - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e te-110-12-0000073 (file missing)
</font id=red>____________________________________________

Cancella i seguenti file e cartelle in rosso:

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F:\WINDOWS\system32\<font color=red>svchosts.exe</font id=red> -- > <b>Non confonderlo con <font color=red>svchost.exe</font id=red></b> che è legittimo di Windows;
c:\programmi\\File comuni\<font color=red>{BCCAF136-0A70-1040-1008-020310270027}\Update.exe</font id=red>
C:\Programmi\<font color=red>Hot Keyboard\HotKeyb.exe</font id=red>
C:\Programmi\<font color=red>Ipwindows\ipwins.exe</font id=red>
C:\Programmi\<font color=red>Clock\clock.exe</font id=red>

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Una volta terminata l'operazione di disinfezione di Hijackthis, apri
Pannello di controllo >> Opzioni internet >> Programmi >> premi il pulsante
"Ripristina impostazioni web". Conferma con OK.

Segui il punto <b>1</b> al seguente link:
http://www.microsoft.com/italy/technet/community/mvp/editoriali/spyware.mspx

Elimina tutto il contenuto della cartella temp nel tuo profilo.
svuota il Cestino.

<b>Alla fine:</b>

rinascondi le cartelle di sistema;
riattiva il ripristino configurazione di sistema e crea un nuovo punto di ripristino;
pubblica un log pulito.




<b>PS</b> Dovresti passare al sp2 per aumentare le difese del tuo pc.

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