Il pc si avvia ma win è lentissimo ed il norton trova un hacktool rootkit sul file windows/syst32.dll ma non riesce a cancellarlo... mi date una mano?

Logfile of HijackThis v1.99.1
Scan saved at 20.49.32, on 21/09/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\service32.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\FreePOPs\freepopsservice.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Hiackthis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Zone Labs Client] C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programmi\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Programmi\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: FreePOPs.lnk = C:\Programmi\FreePOPs\freepopsd.exe
O4 - Startup: PROBLEMA MODEM.txt
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Programmi\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Programmi\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_04\bin\npjpi150_04.dll
O12 - Plugin for .mov: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .tiff: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zpa_dmno.cab42341.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab45837.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: FreePOPs - Unknown owner - C:\Programmi\FreePOPs\freepopsservice.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Ciao ,
dall'apparenza , anche se sei senza aggiornamenti , non si vede,almeno per ora, la presenza di linkoptimizer ...
Hai comunque qualcosina da eliminare , quindi fai cosi :
- scarica e decomprimi avenger sul desktop
http://swandog46.geekstogo.com/avenger.zip

- Avvia il file avenger.exe con un doppio click
- Seleziona l'opzione "Input Script Manually"
- Clicca sulla lente di ingrandimento

Nel box bianco della finestra "View/edit script" che si aprirà ,
copia / incolla quanto segue

<BLOCKQUOTE id=quote><font size=1 face="Sans Serif, Arial, Helvetica" id=quote>quote:<hr height=1 noshade id=quote>
files to delete
C:\WINDOWS\service32.exe
C:\WINDOWS\syst32.dll

<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face="Sans Serif, Arial, Helvetica" size=2 id=quote>

- Clicca sul tasto Done
- clicca poi sull'icona del semaforo
- Rispondi Yes alla richiesta
Il pc dovrebbe riavviarsi ( se non lo fà , riavvialo tu)

Posta il log che troverai in C:\Avenger.txt

<b>PS__</b> Aggiorna il sistema , compreso SP2 e IE

devi cliccare prima sul tasto done , e poi sul semaforo

prova cosi:
- Scarica <b><u>Killbox</u></b>
- Decomprimi la cartella , avvia Killbox.exe e segui i 3 passaggi come da esempio:
1) Inserisci il percorso del file (<b>C:\WINDOWS\service32.exe</b>) in <b>full path</b> mediante il tasto a cartellina
2) Seleziona delete on reboot
3) Clicca sulla X rossa in alto a destra e il computer verrà riavviato

<img src="http://img214.imageshack.us/img214/3333/killlf3.jpg" border=0>

Al riavvio ripeti la stessa operazione anche con l'altro file ...


Edited by - steven75 on 09/22/2006 22:08:31

ricapitolando dopo il log che ho postato all'inizio ho effettuato un ripristino di configurazione, ho disinstallato il norton (mi ha dato degli errori e ci sono ancora residui di norton sul pc), ho scaricato avast e fatto una scansione (e mi ha trovato un paio di trojan che al norton erano sfuggiti). ecco ora il log di Hijack.
La domanda è "come faccio ad eliminare tutte le traccie residue del norton?" oltre a tutti gli eventuali suggerimenti che mi potete dare scorrendo il logo, siete fantastici!

Logfile of HijackThis v1.99.1
Scan saved at 23.27.23, on 22/09/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Programmi\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\Programmi\FreePOPs\freepopsservice.exe
C:\Programmi\FreePOPs\freepopsd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\Programmi\Hiackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [Zone Labs Client] C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Programmi\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Programmi\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: FreePOPs.lnk = C:\Programmi\FreePOPs\freepopsd.exe
O4 - Startup: PROBLEMA MODEM.txt
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Programmi\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Programmi\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_04\bin\npjpi150_04.dll
O12 - Plugin for .mov: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .tiff: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {809A6301-7B40-4436-A02C-87B8D3D7D9E3} (ZPA_DMNO Object) - http://zone.msn.com/bingame/zpagames/zpa_dmno.cab42341.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab45837.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: FreePOPs - Unknown owner - C:\Programmi\FreePOPs\freepopsservice.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

ok ora seguo i tuoi consigli e poi ti faccio sapere (tra l'altro l'idea di fare il ripristino di configurazione per far scomparire il file l'ho presa dal tuo sito)
p.s. la riga O4 - Startup: PROBLEMA MODEM.txt-> fa partire una specie di pop up artigianale fatta con il notepad che dà alcune info sul modem (il pc non lo uso solo io) :)

regseeker mi ha trovato "solo" 1130 voci da eliminare... non male... :) (molte sono cmq legate al norton) al 2° controllo 254, poi 5 ed infine 0...

Edited by - cabocavallo on 09/23/2006 11:27:39

il log adesso è pulito....
comunque se non ti deciderai a fare gli aggiornamenti , lo resterà per poco ....