Gentilissimo Alfonso, posso chiederti di controllare il log? Temo di avere dei virus sul pc, è lentissimo e quando mi connetto succede di tutto. grazie anticipatamente per l'aiuto.
Antonio

Logfile of HijackThis v1.99.1
Scan saved at 16.06.39, on 07/05/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\asn_workshop
D:\WINDOWS\UGF0YXRpbmE\command.exe
D:\WINDOWS\Explorer.EXE
D:\Programmi\Network Monitor\netmon.exe
D:\WINDOWS\System32\svchost.exe
D:\Programmi\ScanSoft\OmniPageSE\opware32.exe
D:\Programmi\MessengerPlus! 3\MsgPlus.exe
D:\Programmi\File comuni\Real\Update_OB\realsched.exe
D:\Programmi\FlyNet\CnxDslTb.exe
D:\Programmi\Java\jre1.5.0\bin\jusched.exe
D:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
D:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\mousepad17.exe
D:\Programmi\webHancer\Programs\whagent.exe
D:\Programmi\webHancer\Programs\whsurvey.exe
D:\Programmi\Messenger\MSMSGS.EXE
D:\Programmi\MSN Messenger\MsnMsgr.Exe
D:\Programmi\Skype\Phone\Skype.exe
D:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe
D:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\PROGRA~1\FILECO~1\PCSuite\Services\SERVIC~1.EXE
D:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
D:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
D:\PROGRA~1\FILECO~1\Nokia\MPAPI\MPAPI3s.exe
D:\WINDOWS\System32\wuauclt.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Programmi\WinRAR\WinRAR.exe
D:\DOCUME~1\franco\IMPOST~1\Temp\Rar$EX00.777\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - D:\WINDOWS\System32\fcyax.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - D:\Programmi\webHancer\programs\whiehlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows_Protect] rtnfs.exe
O4 - HKLM\..\Run: [Windows Update Automatic Client] wuauclt32.exe
O4 - HKLM\..\Run: [Omnipage] D:\Programmi\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [MessengerPlus3] "D:\Programmi\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [TkBellExe] "D:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] "D:\Programmi\FlyNet\CnxDslTb.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Programmi\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [DataLayer] D:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard17.exe
O4 - HKLM\..\Run: [mousepad] C:\\mousepad17.exe
O4 - HKLM\..\Run: [newname] C:\\newname17.exe
O4 - HKLM\..\Run: [webHancer Agent] D:\Programmi\webHancer\Programs\whagent.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] D:\Programmi\webHancer\Programs\whsurvey.exe
O4 - HKLM\..\RunServices: [Windows_Protect] rtnfs.exe
O4 - HKLM\..\RunServices: [Windows Update Automatic Client] wuauclt32.exe
O4 - HKCU\..\Run: [Windows_Protect] rtnfs.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Programmi\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [MsnMsgr] "D:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "D:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] D:\Programmi\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Startup: Adobe Gamma.lnk = D:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Stardock ObjectDock.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
O4 - Startup: Y'z ToolBar.lnk = D:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = D:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Programmi\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://d:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\programmi\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\programmi\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\programmi\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Programmi\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Programmi\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Programmi\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: fcyax - D:\WINDOWS\SYSTEM32\fcyax.dll
O20 - Winlogon Notify: MS-DOS Emulation - D:\WINDOWS\system32\lvpo0973e.dll
O23 - Service: Adobe LM Service - Adobe Systems - D:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: asn_workshop - Unknown owner - D:\WINDOWS\asn_workshop
O23 - Service: Command Service (cmdService) - Unknown owner - D:\WINDOWS\UGF0YXRpbmE\command.exe
O23 - Service: Network Monitor - Unknown owner - D:\Programmi\Network Monitor\netmon.exe

Ciao ,
esegui queste operazioni

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

Riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono.

==================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
-
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - D:\WINDOWS\System32\fcyax.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - D:\Programmi\webHancer\programs\whiehlpr.dll
-
O4 - HKLM\..\Run: [Windows_Protect] rtnfs.exe
O4 - HKLM\..\Run: [Windows Update Automatic Client] wuauclt32.exe
-
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard17.exe
O4 - HKLM\..\Run: [mousepad] C:\\mousepad17.exe
O4 - HKLM\..\Run: [newname] C:\\newname17.exe
O4 - HKLM\..\Run: [webHancer Agent] D:\Programmi\webHancer\Programs\whagent.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] D:\Programmi\webHancer\Programs\whsurvey.exe
O4 - HKLM\..\RunServices: [Windows_Protect] rtnfs.exe
O4 - HKLM\..\RunServices: [Windows Update Automatic Client] wuauclt32.exe
O4 - HKCU\..\Run: [Windows_Protect] rtnfs.exe
-
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: fcyax - D:\WINDOWS\SYSTEM32\fcyax.dll
O20 - Winlogon Notify: MS-DOS Emulation - D:\WINDOWS\system32\lvpo0973e.dll
-
O23 - Service: asn_workshop - Unknown owner - D:\WINDOWS\asn_workshop
O23 - Service: Command Service (cmdService) - Unknown owner - D:\WINDOWS\UGF0YXRpbmE\command.exe
O23 - Service: Network Monitor - Unknown owner - D:\Programmi\Network Monitor\netmon.exe
==================================

Con la funzione CERCA di Windows, cerca ed elimina questi file,
==================================
fcyax.dll
rtnfs.exe
wuauclt32.exe
keyboard17.exe
mousepad17.exe
newname17.exe
lvpo0973e.dll
==================================

ELIMINA LE CARTELLE IN ROSSO
==================================
D:\Programmi\<font color=red><b>webHancer</font id=red></b>
D:\WINDOWS\<font color=red><b>UGF0YXRpbmE</font id=red></b>
D:\Programmi\<font color=red><b>Network Monitor</font id=red></b>
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA
poi clicca il pulsante PAGINA PREDEFINITA e su OK

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus con questi programmi
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1043
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1177

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura e crea un nuovo punto di ripristino, leggi qui alla voce 8
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=170&SH=N

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym
se la scansione rileva virus ti consigliio di formattare il disco fisso e reinstallare tutto.

Nel sistema non é presente un Antivirus, installa questo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=728

Nel sistema non é presente un Firewall, installa questo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=56
e disattiva l'inutile firewall di XP, leggi qui
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=160&SH=N

Utilizza questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1041

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Collaboratore Aiutamici