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Aiutamici Forum » FORUM - Istruzioni e Guide » Sicurezza VIRUS » AIUTO: NON RIESCO AD ELIMINARE I VIRUS

AIUTO: NON RIESCO AD ELIMINARE I VIRUS Opzioni
Topic Precedente · Topic Sucessivo
frencynava
Inviato: Thursday, April 13, 2006 4:51:49 PM
Rank: Member

Iscritto dal : 4/13/2006
Posts: 0
CIAO A TUTTI, DA QUANDO HO REINSTALLATO XP SUL MIO PC DEVO AVER PRESO QUALCHE VIRUS MA NON RIESCO AD ELIMINARLO.
SE ESEGUO SCANSIONI DI NORTON (AGGIORNATO) O DI AD-AWARE TROVO VARI FILE INFETTI MA CHE NON RIESCO AD ELIMINARE NEANCHE ENTRANDO IN MODALITA' PROVVISORIA. SUL SITO DELLA SYMANTEC CI SONO DELLE ISTRUZIONI DI MODIFICHE DA APPORRE SUI REGISTRI MA I FILE CHE DEVO RIMUOVERE NON ESISTONO SUL MIO PC. HO PROVATO ANCHE AD INSTALLARE AVAST ED ESEGUIRE LA SCANSIONE PRIMA DEL RIAVVIO MA NONOSTANTE MI ABBIA TROVATO DIVERSI TROYAN IL PROBLEMA PERSISTE: QUANDO APRO INTERNET OGNI TANTO SI APRONO FINESTRE DI PUBBLICITA' DI OGNI TIPO: ANTIVIRUS, E-BAY, ICONE, FORTUNATAMENTE NULLA DI SCANDALOSO.

QUALCUNO PUò AIUTARMI PER FAVORE?
P.S. HO DISABILITATO ANCHE IL PUNTO DI RIPRISTINO PER EVITARE IL BACK UP DEI VIRUS MA SENZA SUCCESSO.



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Sponsor
Inviato: Thursday, April 13, 2006 4:51:49 PM

 
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monsee
Inviato: Thursday, April 13, 2006 5:05:13 PM
Rank: AiutAmico

Iscritto dal : 4/5/2005
Posts: 22,971
Scarica dalla sezione "Software" di questo stesso sito il programma "HijackThis", leggiti per bene le istruzioni d'installazione e d'uso (insomma, la "descrizione del programma") che trovi sulla stessa pagina da cui lo scarichi.
Dopo di che, lancia HijackThis in scansione sul tuyo computer (in Modalità Normale) e torna qui (su questo stesso forum) a postaer il rapporto (ssia, il LOG) che HijackThis ti fornisce al termine della sua scansione.
Alfonso studierà tale LOG (che è un po' la "radiografia" della situazione degli spyware sul tuo Hard-Disk) e saprà certamente dirti cos'è meglio fare.
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frencynava
Inviato: Thursday, April 13, 2006 5:12:25 PM
Rank: Member

Iscritto dal : 4/13/2006
Posts: 0
ecco il log che mi hai chiesto.

Logfile of HijackThis v1.99.1
Scan saved at 17.12.29, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
c:\oracle\oracle\ora92\bin\ORACLE.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Programmi\Support.com\bin\tgcmd.exe
C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
C:\Programmi\Lotus\Sametime Client\Connect.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Programmi\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\BIZETA.F_NAVA\Impostazioni locali\Temp\wzd3a9\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://IT-MIFO-PRX04:8080/array.dll?Get.Routing.Script
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = IT-MIFO-PRX04:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: (no name) - {AEC60B3A-91A0-B678-AB6B-BD5E176E33E7} - (no file)
O2 - BHO: Zero Popup Pro - {EB23F789-F17F-4bcc-988B-6B70A3A67E9C} - C:\PROGRA~1\ZEROPO~1\ZERO-P~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Programmi\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPMN] C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [tgcmd] "C:\Programmi\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Programmi\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Programmi\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Sametime Connect.lnk = C:\Programmi\Lotus\Sametime Client\Connect.exe
O8 - Extra context menu item: &Cerca con Google - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Traduci parola in italiano - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {5C639F55-B0C0-4E69-BDB8-49066AEDB442} (Exec2 Class) - http://it-mi-dtm02/remote/remote.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144412438767
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1148
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/604067.exe
O16 - DPF: {E1E65027-5BB8-4186-A619-81E219274CC8} (ExecuteViewer2 Class) - http://it-mi-dtm02/Common/ENURCViewer.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: URL - C:\WINDOWS\system32\f4j20e1oeh.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: OracleOraHome92ClientCache (ORACLEORAHOME92CLIENTCACHE) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\ONRSD.EXE
O23 - Service: OracleOraHome92TNSListener (ORACLEORAHOME92TNSLISTENER) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\TNSLSNR.EXE
O23 - Service: OracleServiceORCL - Oracle Corporation - c:\oracle\oracle\ora92\bin\ORACLE.EXE
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
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frencynava
Inviato: Thursday, April 13, 2006 5:12:43 PM
Rank: Member

Iscritto dal : 4/13/2006
Posts: 0
ecco il log che mi hai chiesto.

Logfile of HijackThis v1.99.1
Scan saved at 17.12.29, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
c:\oracle\oracle\ora92\bin\ORACLE.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Programmi\Support.com\bin\tgcmd.exe
C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
C:\Programmi\Lotus\Sametime Client\Connect.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Programmi\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\BIZETA.F_NAVA\Impostazioni locali\Temp\wzd3a9\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://IT-MIFO-PRX04:8080/array.dll?Get.Routing.Script
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = IT-MIFO-PRX04:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: (no name) - {AEC60B3A-91A0-B678-AB6B-BD5E176E33E7} - (no file)
O2 - BHO: Zero Popup Pro - {EB23F789-F17F-4bcc-988B-6B70A3A67E9C} - C:\PROGRA~1\ZEROPO~1\ZERO-P~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Programmi\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPMN] C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [tgcmd] "C:\Programmi\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Programmi\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Programmi\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Sametime Connect.lnk = C:\Programmi\Lotus\Sametime Client\Connect.exe
O8 - Extra context menu item: &Cerca con Google - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Traduci parola in italiano - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {5C639F55-B0C0-4E69-BDB8-49066AEDB442} (Exec2 Class) - http://it-mi-dtm02/remote/remote.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144412438767
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1148
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/604067.exe
O16 - DPF: {E1E65027-5BB8-4186-A619-81E219274CC8} (ExecuteViewer2 Class) - http://it-mi-dtm02/Common/ENURCViewer.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: URL - C:\WINDOWS\system32\f4j20e1oeh.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: OracleOraHome92ClientCache (ORACLEORAHOME92CLIENTCACHE) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\ONRSD.EXE
O23 - Service: OracleOraHome92TNSListener (ORACLEORAHOME92TNSLISTENER) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\TNSLSNR.EXE
O23 - Service: OracleServiceORCL - Oracle Corporation - c:\oracle\oracle\ora92\bin\ORACLE.EXE
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
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alfonso
Inviato: Friday, April 14, 2006 5:05:29 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Ciao ,
esegui queste operazioni

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

Riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono.

==================================
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://IT-MIFO-PRX04:8080/array.dll?Get.Routing.Script
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = IT-MIFO-PRX04:8080
-
O2 - BHO: (no name) - {AEC60B3A-91A0-B678-AB6B-BD5E176E33E7} - (no file)
O2 - BHO: Zero Popup Pro - {EB23F789-F17F-4bcc-988B-6B70A3A67E9C} - C:\PROGRA~1\ZEROPO~1\ZERO-P~1.DLL
-
O16 - DPF: {5C639F55-B0C0-4E69-BDB8-49066AEDB442} (Exec2 Class) - http://it-mi-dtm02/remote/remote.cab
-
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1148
O16 - DPF: {A1426AC5-8CE5-4A00-B71E-011D35709AC6} - http://advnt01.com/dialer/int_ver34.CAB
-
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/604067.exe
O16 - DPF: {E1E65027-5BB8-4186-A619-81E219274CC8} (ExecuteViewer2 Class) - http://it-mi-dtm02/Common/ENURCViewer.cab
-
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
-
O20 - Winlogon Notify: URL - C:\WINDOWS\system32\f4j20e1oeh.dll
-
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
==================================

Con la funzione CERCA di Windows, cerca ed elimina questi file,
==================================
f4j20e1oeh.dll
==================================

ELIMINA LA CARTELLA IN ROSSO
==================================
C:\PROGRA~1\<font color=red><b>ZEROPO~1</font id=red></b>
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

Fai una scansione con questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1286

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura e crea un nuovo punto di ripristino, leggi qui alla voce 8
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=170&SH=N

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

Nel sistema non é presente un Firewall, installa questo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=56
e disattiva l'inutile firewall di XP, leggi qui
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=160&SH=N
Collaboratore Aiutamici
Torna in alto
 
frencynava
Inviato: Tuesday, April 18, 2006 3:50:59 PM
Rank: Member

Iscritto dal : 4/13/2006
Posts: 0
ciao,
ho eseguito tutte le istruzioni ma senza esito positivo, ti riporto i passaggi dove ho avuto problemi:
1) non ho potuto cancellare il log O20 - Winlogon Notify: URL - C:\WINDOWS\system32\f4j20e1oeh.dll perchè non c'era.
2) non ho trovato nel sistema nessun file f4j20e1oeh.dll
3) dopo aver usato SPYBOT e Ad-Awere e trovato alcuni file infetti (alcuni mi ha detto che li avrebbe annullati dopo il reboot) non sono riuscito ad usare il sw ETRemover perche quando lanciavo la scansione usciva il seguente messaggio:"The definition list hasn't been found on the ETRemovee directory! please place the etrdfn.dat file in the current directory: c:\document and settings\bizeta\desktop\appoggio (dove ho estratto il prg)

Purtroppo al riavvio del pc le cose non sono cambiate. Ti riporto i log estratti adesso con hijackthis. Grazie


Logfile of HijackThis v1.99.1
Scan saved at 15.51.10, on 18/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Programmi\Support.com\bin\tgcmd.exe
C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\Babylon\Babylon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\RocketDock\RocketDock.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
C:\Programmi\Lotus\Sametime Client\Connect.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Programmi\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
c:\oracle\oracle\ora92\bin\ORACLE.EXE
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\BIZETA.F_NAVA\Impostazioni locali\Temp\wzd7b2\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Programmi\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPMN] C:\Programmi\ThinkPad\Utilities\TpKmapMn.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Programmi\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [tgcmd] "C:\Programmi\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [StorageGuard] "c:\Programmi\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Babylon Client] C:\Programmi\Babylon\Babylon.exe -AutoStart
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Programmi\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [ibmmessages] C:\Programmi\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Programmi\Microsoft Firewall Client\ISATRAY.EXE
O4 - Global Startup: Sametime Connect.lnk = C:\Programmi\Lotus\Sametime Client\Connect.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Cerca con Google - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Traduci parola in italiano - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Link a ritroso - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Versione cache della pagina - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144412438767
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: MediaContentIndex - C:\WINDOWS\system32\j42q0ef5eh2.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: OracleOraHome92ClientCache (ORACLEORAHOME92CLIENTCACHE) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\ONRSD.EXE
O23 - Service: OracleOraHome92TNSListener (ORACLEORAHOME92TNSLISTENER) - Unknown owner - C:\Oracle\ORACLE\ORA92\BIN\TNSLSNR.EXE
O23 - Service: OracleServiceORCL - Oracle Corporation - c:\oracle\oracle\ora92\bin\ORACLE.EXE
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
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alfonso
Inviato: Tuesday, April 18, 2006 5:40:37 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Il log é pulito da spyware

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

se vengono rilevati virus significa che il sistema é infetto e il tuo antivirus e stato disattivato dal virus, in questo caso conviene formattare il disco fisso e reinstallare tutto.
Collaboratore Aiutamici
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