ciao.
ho eseguito il vostro consiglio ed ho effetuato le seguenti procedure:
1) Ad-aware
2) Spybot
3) CWShredder
4) EliteToolbar Remover

ma in ogni caso vi allego il log

Logfile of HijackThis v1.99.1
Scan saved at 13.14.39, on 20/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\oodag.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\Pinnacle\PCTV Stereo\Remote\Remoterm.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\Francesco\Desktop\Nuova cartella\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgilio.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Programmi\MySearch\bar\1.bin\S4BAR.DLL
O2 - BHO: MySearch Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Programmi\MySearch\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Programmi\MySearch\bar\1.bin\S4BAR.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PCTVRemote] C:\Programmi\Pinnacle\PCTV Stereo\Remote\Remoterm.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE /P26 "EPSON Stylus CX3600 Series" /O6 "USB001" /M "Stylus CX3600"
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O8 - Extra context menu item: &Google Search - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Programmi\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\programmi\bonjour\mdnsnsp.dll
O15 - Trusted Zone: www.archiviosex.net
O15 - Trusted Zone: www.redfunny.com
O15 - Trusted Zone: www.skymasters.biz
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://C:\Documents and Settings\Francesco\Desktop\ECDL\Nuova cartella\install\AuthorwareFull\AwareWebPlayer\Download\Smart\Cab\awswaxf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O17 - HKLM\System\CCS\Services\Tcpip\..\{6DB917C3-165D-4A61-BC9A-7C0C0A5399EC}: NameServer = 62.211.69.150 212.48.4.15
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Computer, Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

se ci potete dare un'occhiata perchè li sistema è migliorato ma non più di tanto.
grazie.

ho provato a darti un'idea ne'altro post.

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Programmi\MySearch\bar\1.bin\S4BAR.DLL
O2 - BHO: MySearch Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Programmi\MySearch\SrchAstt\1.bin\MYSRCHAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (file missing)
-
O3 - Toolbar: My Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Programmi\MySearch\bar\1.bin\S4BAR.DLL
-
O15 - Trusted Zone: www.archiviosex.net
O15 - Trusted Zone: www.redfunny.com
O15 - Trusted Zone: www.skymasters.biz
==================================

ELIMINA LA CARTELLA IN ROSSO
==================================
C:\Programmi\<font color=red><b>MySearch</font id=red></b>
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

Fai una scansione con questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1286

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

Fai una scansione antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

Edited by - alfonso on 12/20/2005 17:23:13

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Collaboratore Aiutamici