ciao, da qualche giorno succede una cosa strana, spiego:
Se tento di avviare una scansione completa del mio disco C: con antivirus norton, ad un certo punto il pc si spegne di colpo...stessa cosa se faccio eseguire la scansione direttamente dal sito symantec e stessa cosa se tento di scansire con ad-aware...ho provato a ripristinare il sistema ad un mese addietro ma le cose non cambiano...non saprei cosa fare, di seguito il log file datomi da hijack; attendo un riscontro, grazie.


Logfile of HijackThis v1.99.1
Scan saved at 23.31.49, on 25/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Programmi\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
C:\Programmi\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Programmi\Apoint2K\Apoint.exe
C:\Programmi\TOSHIBA\Power Management\CePMTray.exe
C:\Programmi\EzButton\CPLDBL10.EXE
C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkUFind.exe
C:\Programmi\File comuni\Logitech\QCDriver3\LVCOMS.EXE
C:\Programmi\Logitech\ImageStudio\LogiTray.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\LG PC Suite\LG PC Sync\LGSyncManager.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton Internet Security\NISUM.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Programmi\Apoint2K\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Norton Internet Security\ccPxySvc.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\maisto\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.entrisolosesorridi.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Programmi\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CPLDBL10] C:\Programmi\EzButton\CPLDBL10.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Programmi\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Programmi\File comuni\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Programmi\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [LVCOMS] C:\Programmi\File comuni\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Programmi\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Programmi\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Diagnostica SpeedTouch USB] "C:\Programmi\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [InCD] C:\Programmi\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ViewMgr] C:\Programmi\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Programmi\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: LG SyncManager.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab27571.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=http://www.viewpoint.com/cgi-bin/installer.v4/vet_install_popup.pl?1&6&04.00.09.13&unknown&unknown&http://www.flou.it/asp/simulator/Simul_objMTS.asp?LANG=ita
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab27571.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0BACBA54-EDA1-4C3C-A8A4-EB6858291544}: NameServer = 85.37.17.16 151.99.125.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\ccPxySvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Programmi\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Programmi\Executive Software\Diskeeper\DkService.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Programmi\Ahead\InCD\InCDsrv.exe
O23 - Service: Servizio iPod (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Programmi\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao, Il log é pulito da spyware
esegui queste operazioni

Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA

utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

Fai una scansione con questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1286

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.


Se non e possibile accedere in modalità provvisoria o se avviando il norton si segne anche cosi non resta che formattare il disco fisso e reinstallare tutto a nuovo.

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Collaboratore Aiutamici

Installa questo programma e fa un test del tuo hardware:
http://www.wintricks.it/news2/article.php?ID=10430

Io ho qualche dubbio sul tuo HD.
Prova a fare scandisk con le due opzioni spuntate;
io, al tuo posto, comincerei a mettere al sicuro i dati importanti.
Che HD hai? quanti anni ha?