Chi mi può controllare il log? ho il sospetto che qualcosa non vada anche se non ci sono sintomi chiari.
Il primo è in modalità provvisoria, il secondo normale. GRAZIE
Logfile of HijackThis v1.99.1
Scan saved at 17.40.25, on 18/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
D:\appoggio docte\dsp\dspt1\Nicola\Programmi utili\GESTIONE E RIPARAZIONE PC\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?andutm_id=400055andutm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400055&utm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=:s
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Programmi\Accoona\ASearchAssist.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Programmi\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [JobHisInit] C:\Programmi\RMClient\JobHisInit.exe
O4 - HKLM\..\Run: [MplSetUp] C:\Programmi\RMClient\MplSetUp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Avvia servizi di consegna.lnk = ?
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SmartDeviceMonitor for Client.lnk = C:\Programmi\RMClient\PMClient.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.mapguide.com/Downloads/MG_R6.5/It/Viewer/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123234315204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123235504890
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://ww3.atlanteitaliano.it/ecwplugins/ncs.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{005F5CDB-8D01-4F87-A7DE-193EF35935DE}: NameServer = 212.17.192.216 212.17.192.49
O17 - HKLM\System\CS1\Services\Tcpip\..\{005F5CDB-8D01-4F87-A7DE-193EF35935DE}: NameServer = 212.17.192.216 212.17.192.49
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Dds Scheduler Deamon (DdsSched) - RICOH Company Ltd. - C:\Programmi\RDS\ddsschednt.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe (file missing)
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ridoc Server Information Service (RsiSvc) - RICOH Company Ltd. - C:\Programmi\RDS\RsiSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScanRouterDriverV2 - Ricoh Co.,Ltd. - C:\Programmi\RDS\srscandr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SOption - RICOH Company Ltd. - C:\Programmi\RDS\SOption.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

NORMALE
Logfile of HijackThis v1.99.1
Scan saved at 17.43.24, on 18/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\RDS\RsiSvc.exe
C:\Programmi\RDS\srscandr.exe
C:\Programmi\RDS\ddsschednt.exe
C:\Programmi\RDS\dds.exe
C:\Programmi\RDS\spooler.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\sstray.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Programmi\RMClient\PMCTray.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\wuauclt.exe
D:\appoggio docte\dsp\dspt1\Nicola\Programmi utili\GESTIONE E RIPARAZIONE PC\hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400055&utm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400055&utm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=:s
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Programmi\Accoona\ASearchAssist.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Programmi\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [JobHisInit] C:\Programmi\RMClient\JobHisInit.exe
O4 - HKLM\..\Run: [MplSetUp] C:\Programmi\RMClient\MplSetUp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Avvia servizi di consegna.lnk = ?
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SmartDeviceMonitor for Client.lnk = C:\Programmi\RMClient\PMClient.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\MSMSGS.EXE
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.mapguide.com/Downloads/MG_R6.5/It/Viewer/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123234315204
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123235504890
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://ww3.atlanteitaliano.it/ecwplugins/ncs.cab
O17 - HKLM\System\CS2\Services\Tcpip\..\{005F5CDB-8D01-4F87-A7DE-193EF35935DE}: NameServer = 212.17.192.216 212.17.192.49
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Dds Scheduler Deamon (DdsSched) - RICOH Company Ltd. - C:\Programmi\RDS\ddsschednt.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe (file missing)
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ridoc Server Information Service (RsiSvc) - RICOH Company Ltd. - C:\Programmi\RDS\RsiSvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScanRouterDriverV2 - Ricoh Co.,Ltd. - C:\Programmi\RDS\srscandr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SOption - RICOH Company Ltd. - C:\Programmi\RDS\SOption.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?andutm_id=400055andutm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
-
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.com/search_assistant/accoona_search_assistant.jsp?&utm_id=400055&utm_content=leftnav&utm_source=wdz3&utm_medium=bund&utm_campaign=wdz0805
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=:s
-
R3 - Default URLSearchHook is missing
-
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Programmi\Accoona\ASearchAssist.dll
-
O23 - Service: Mouse Cursor Monitor (mousecrm) - Unknown owner - C:\WINDOWS\System32\mousecrm.exe (file missing)
==================================

ELIMINA LA CARTELLA IN ROSSO
==================================
C:\Programmi\<font color=red><b>Accoona</font id=red></b>
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

Fai una scansione con questo programma
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=1286

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici

Riavvias in modalità provvisoria ed elimina il file <font color=red><b>mousecrm.exe</font id=red></b> che si trova in questp percorso C:\WINDOWS\System32
poi fai una scansione Antivirus on line da questo indirizzo
http://security.symantec.com/sscv6/default.asp?productid=globalsites&langid=it&venid=sym

se la scansione rileva virus e il tuo antivirus non riesce a rimuoverlo, probabilmente il sistema é infetto e non resta altro che formattarlo.

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Collaboratore Aiutamici