Per continuare a comunicare nello stesso post,devo selezionare:Rispondi all'argomento,oppure:Email di risposta?Comunque speriamo di risolvere qualcosa,ecco il log.CIAO

Logfile of HijackThis v1.99.1
Scan saved at 18.46.09, on 26/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Internet Security\ISSVC.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programmi\Raxco\PerfectDisk\PDSched.exe
C:\ATI-CPanel\atiptaxx.exe
C:\Programmi\Java\jre1.5.0_04\bin\jusched.exe
C:\Programmi\Pinnacle\Shared Files\remoterm.exe
C:\Programmi\WinAlarm\WinAlarm.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Microsoft AntiSpyware\gcasDtServ.exe
C:\Programmi\Babylon\Babylon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0K2.EXE
C:\Programmi\MSN Toolbar Suite\DS\02.05.0000.1082\it-it\bin\WindowsSearch.exe
C:\Programmi\Stardock\ObjectDock\ObjectDock.exe
C:\Programmi\MSN Toolbar Suite\DS\02.05.0000.1082\it-it\bin\WindowsSearchIndexer.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\File comuni\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\paolorom\Documenti\PROGRAMMI\Sistema\HijackThis.exe
C:\Programmi\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://it.yahoo.com/fsc/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/fuji/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AltaVista Toolbar - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\ALTAVI~1.DLL
O2 - BHO: (no name) - {6291957C-8CE9-4c90-BEFF-12D9E68CFF30} - C:\Programmi\LostGoggles\LGoggles.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Toolbar Suite\TB\02.05.0000.1082\it-it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Advanced Searchbar - {CDEEC43D-3572-4E95-A2A5-F519D29F00C0} - C:\PROGRA~1\ADVANC~1\advancedsearchbar.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Toolbar Suite\TB\02.05.0000.1082\it-it\msntb.dll
O3 - Toolbar: AltaVista Toolbar - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\ALTAVI~1.DLL
O3 - Toolbar: Advanced Searchbar - {57F02779-3D88-4958-8AD3-83C12D86ADC7} - C:\PROGRA~1\ADVANC~1\advancedsearchbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\ATI-CPanel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [PinnacleRemote] C:\Programmi\Pinnacle\Shared Files\remoterm.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Programmi\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinAlarm] C:\Programmi\WinAlarm\WinAlarm.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [babylon] C:\Programmi\Babylon\Babylon.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0K2.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB002" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [NavRegReminder] "C:\WINDOWS\temp\NavBrowser.exe" /r /i "C:\WINDOWS\temp\NavLoad.ini"
O4 - HKCU\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0K2.EXE /P24 "EPSON Stylus Photo RX500" /M "Stylus Photo RX500" /EF "HKCU"
O4 - HKCU\..\Run: [NBJ] "C:\Programmi\Ahead\Nero BackItUp\NBJ.exe"
O4 - Startup: Stardock ObjectDock.lnk = C:\Programmi\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Programmi\MSN Toolbar Suite\DS\02.05.0000.1082\it-it\bin\WindowsSearch.exe
O8 - Extra context menu item: &Cerca con Google - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &MSN Search - res://C:\Programmi\MSN Toolbar Suite\TB\02.05.0000.1082\it-it\msntb.dll/search.htm
O8 - Extra context menu item: &Traduci parola in italiano - res://C:\Programmi\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Apri in nuova scheda in primo piano - res://C:\Programmi\MSN Toolbar Suite\TAB\02.05.0000.1105\it-it\msntabres.dll/230?15be8dbe19644969a2081ee3e2eef7e
O8 - Extra context menu item: Apri in nuova scheda in secondo piano - res://C:\Programmi\MSN Toolbar Suite\TAB\02.05.0000.1105\it-it\msntabres.dll/229?15be8dbe19644969a2081ee3e2eef7e
O8 - Extra context menu item: Link a ritroso - res://C:\Programmi\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Pagine simili - res://C:\Programmi\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Ricerca AltaVista - file://C:\Programmi\ALTAVISTA Toolbar\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Scarica con Download &Express - C:\Programmi\Download Express\Add_Url.htm
O8 - Extra context menu item: Scarica con Free Download Manager - file://C:\Programmi\Free Download Manager\dllink.htm
O8 - Extra context menu item: Scarica selezionati da Free Download Manager - file://C:\Programmi\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Scarica sito web con Free Download Manager - file://C:\Programmi\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Scarica tutto con Free Download Manager - file://C:\Programmi\Free Download Manager\dlall.htm
O8 - Extra context menu item: Traduci - file://C:\Programmi\ALTAVISTA Toolbar\Cache\SelectedContextTranslation.htm
O8 - Extra context menu item: Versione cache della pagina - res://C:\Programmi\Google\GoogleToolbar1.dll/cmcache.html
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} (AltaVista Toolbar) - http://toolbar.altavista.com/static/toolbar/altavista.cab?r=1122812230
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/11eb141e632b5274d818/netzip/RdxIE601_it.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.ro/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programmi\Norton Internet Security\ISSVC.exe
O23 - Service: LEC TranslateDotNet Server - Language Engineering Corporation, LLC - C:\Programmi\Power Translator\LogoMedia TranslateDotNet Server.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Programmi\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Programmi\Raxco\PerfectDisk\PDSched.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Il programma e pulito da spyware, prova a fare un controllo antivirus on line da questo indirizzo
http://security.symantec.com/default.asp?productid=symhome&langid=it&venid=sym

Windows Installer non centra nulla, é un programma di Windows

probabilmente se ora non ci sono virus, ma ci sono stati, questi hanno potuto compromettere il sistema e l'unica soluzione e formattare il disco fisso

per rispondere dopo questo messaggio clicca su <font color=blue>Rispondi all'argomento</font id=blue> qui sotto.

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alfonso_aiutamici@hotmail.it

Formattare il disco fisso significa cancellare tutto quello ché c'é, compreso i file di sistema.

Con windows XP e molto semplice, basta inserire il CD fornito con il computer e riavviare il computer, a quel punto compare una schermata BLU con le istruzioni

se inserendo il CD non compare la schermata BLU ma si avvia windows come al solito, é necessaario impostare il BOOT da CD

leggi questo articolo per ulteriori informazioni
http://www.zanezane.net/articoli.asp?id=330

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alfonso_aiutamici@hotmail.it

Ciao maria_na, tu non devi cancellare nulla manualmente, impostare l'avvio da cd, inserire il cd di win xp e riavviare.

Stampati la guida indicata Alfonso che spiega tutte queste cose e seguila passo passo e non avrai problemi.