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Probabilmente il sistema é stato infettato, prova a fare una scansione antivirus on line dal sito del Panda
http://www.pandasoftware.com/activescan/it/activescan_principal.htm
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Ciao,sono andata sul sito ma quando clicco"analizza pc" si apre una finestra tutta bianca , che fare ?

Questo è il rapporto della scansione:


Incidente Stato Percorso

Adware:Adware/nCase Non Disinfettato C:\WINDOWS\180solutions
Adware:Adware/ExactSearch Non Disinfettato Registro di sistema di Windows
Adware:Adware/Lop Non Disinfettato C:\WINDOWS\m7.exe
Adware:Adware/Udpmod Non Disinfettato C:\WINDOWS\udpmod.dll C'è qualcosa che posso fare io (con il tuo aiuto) ?

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Scarica questo programma e leggi le istruzioni per inviarmi il log
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
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Ecco il log :

Logfile of HijackThis v1.99.1
Scan saved at 19.20.13, on 04/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Programmi\File comuni\Panda Software\PavShld\pavprsrv.exe
C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\pavsrv51.exe
C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\Programmi\SAMSUNG\FW LiveUpdate\Liveupdate.exe
C:\Programmi\Java\jre1.5.0_01\bin\jusched.exe
C:\Programmi\SlySoft\AnyDVD\AnyDVD.exe
C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe
C:\Programmi\D-Tools\daemon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\apvxdwin.exe
C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\WebProxy.exe
C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\AVENGINE.EXE
C:\Programmi\Outlook Express\msimn.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\MAX\Documenti\LAURA Programmi x migliorare PC\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Name of App] C:\Programmi\SAMSUNG\FW LiveUpdate\Liveupdate.exe
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Programmi\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Programmi\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Browser Adjustment - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .mov: C:\Programmi\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9ACB8010-A8B4-4559-AD45-19C54671373E}: NameServer = 85.37.17.41 151.99.125.1
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Programmi\File comuni\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Programmi\Panda Software\Panda Titanium Antivirus 2004\PsImSvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

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Il log é pulito da Spyware, ma nel sistema manca un programma Firewall o questo non é attivato.

esegui queste operazioni

riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

Elimina la cartella 180solutions che si trova in C:\WINDOWS\180solutions

cerca ed elimina i file
m7.exe
udpmod.dll

utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus.

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Ho fatto tutto, grazie mille Alfonso.CIAO