Appaiono ripetutamente segnalazioni della presenza di virus che non riesco ad eliminare.

Logfile of HijackThis v1.99.1
Scan saved at 11.49.11, on 01/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\scvhost.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\Norton AntiVirus\SAVScan.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Canon\BJPV\TVMon.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\Programmi\U.S. Robotics\ControlCenter\Reminder.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Paperino\Desktop\temp\1\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programmi\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll
O4 - HKLM\..\Run: [hostserv] hostserv.exe
O4 - HKLM\..\Run: [Window_Protect] winsi32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [BJPD HID Control] C:\Programmi\Canon\BJPV\TVMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\RunServices: [hostserv] hostserv.exe
O4 - HKLM\..\RunServices: [Window_Protect] winsi32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [hostserv] hostserv.exe
O4 - HKCU\..\Run: [Window_Protect] winsi32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O8 - Extra context menu item: Easy-WebPrint Aggiungi a elenco stampa - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint Anteprima - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Stampa - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint Stampa ad Alta velocità - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118156125840
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1157C4C1-8489-42D6-989E-381B19965F72}: NameServer = 212.151.136.246 130.244.127.169
O17 - HKLM\System\CS1\Services\Tcpip\..\{1157C4C1-8489-42D6-989E-381B19965F72}: NameServer = 212.151.136.246 130.244.127.169
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Servizio iPod (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\system32\scvhost.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

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O4 - HKLM\..\Run: [hostserv] hostserv.exe
O4 - HKLM\..\Run: [Window_Protect] winsi32.exe
-
O4 - HKLM\..\RunServices: [hostserv] hostserv.exe
O4 - HKLM\..\RunServices: [Window_Protect] winsi32.exe
-
O4 - HKCU\..\Run: [hostserv] hostserv.exe
O4 - HKCU\..\Run: [Window_Protect] winsi32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
-
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - C:\WINDOWS\system32\scvhost.exe
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
hostserv.exe
winsi32.exe
scvhost.exe
==================================


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA


al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici