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Strana finestra... Opzioni
domenico127
Inviato: Saturday, June 18, 2005 2:10:48 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Salve. Da ieri quando accendo il computer e compare il desktop mi appare una piccola finestra:


<img src="http://69.93.7.242/uploadsff/post-405050-1119087111.jpg" border=0>

Da cosa è dovuta? Come la posso eliminare?

Grazie in anticipo. Ciao
Sponsor
Inviato: Saturday, June 18, 2005 2:10:48 PM

 
alfonso
Inviato: Saturday, June 18, 2005 4:33:59 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Inserisci il log di Huijack
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175

Collaboratore Aiutamici
domenico127
Inviato: Saturday, June 18, 2005 7:25:20 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
eccolo qui:

<pre id=code><font face=courier size=2 id=code>Logfile of HijackThis v1.99.1
Scan saved at 19.24.45, on 18/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\AVPersonal\AVWUPSRV.EXE
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\Programmi\IPM\Adsl\DataWay\dslstat.exe
C:\WINDOWS\system32\dslagent.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe
C:\Programmi\AVPersonal\AVGNT.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\VVSN\VVSN.exe
C:\Programmi\BearShare\BearShare.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\PROGRA~1\Save\Save.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\ATnotes\ATnotes.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Documents and Settings\Domenico\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Programmi\IPM\Adsl\DataWay\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [REGSHAVE] C:\Programmi\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [msnappau] "C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe"
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmi\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VVSN] C:\Programmi\VVSN\VVSN.exe
O4 - HKLM\..\Run: [BearShare] "C:\Programmi\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [winupdates] C:\Programmi\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [Zone Labs Client] C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\Save\Save.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [IncrediMail] C:\Programmi\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [ATnotes.exe] C:\Programmi\ATnotes\ATnotes.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programmi\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Scarica con Download &Express - C:\Programmi\Download Express\Add_Url.htm
O8 - Extra context menu item: Similar Pages - res://c:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in Desktop Sidebar - res://C:\Programmi\Desktop Sidebar\sbhelp.dll/menuhandler.html
O8 - Extra context menu item: Translate into English - res://c:\programmi\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B402DBB3-BBBB-45FB-B131-788AEDFBA735}: NameServer = 217.141.250.206 151.99.125.1
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Programmi\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Programmi\AVPersonal\AVWUPSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Programmi\File comuni\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySQL - Unknown owner - C:\WM\MySQL-4.0.22\bin\mysqld-nt.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
</font id=code></pre id=code>
domenico127
Inviato: Saturday, June 18, 2005 7:27:31 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
La vedi l'immagine della finestra che ho messo sopra?
<img src="http://69.93.7.242/uploadsff/post-405050-1119087111.jpg" border=0>
alfonso
Inviato: Saturday, June 18, 2005 11:17:46 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
-
O4 - HKLM\..\Run: [VVSN] C:\Programmi\VVSN\VVSN.exe-
-
O4 - HKLM\..\Run: [winupdates] C:\Programmi\winupdates\winupdates.exe /auto-
-
O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\Save\Save.exe-
-
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
-
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
-
O10 - Hijacked Internet access by New.NetO10 - Hijacked Internet access by New.NetO10 - Hijacked Internet access by New.NetO10 - Hijacked Internet access by New.NetO10 - Hijacked Internet access by New.Net
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
NEWDOT~1.DLL
VVSN.exe
winupdates.exe
Save.exe
ShprRprt.dll
==================================

ELIMINA LE CARTELLE IN ROSSO
C:\PROGRA~1\<font color=red><b>NEWDOT~1</font id=red></b>
C:\Programmi\<font color=red><b>VVSN</font id=red></b>
C:\PROGRA~1\<font color=red><b>Save</font id=red></b>
C:\Programmi\<font color=red><b>ShopperReports</font id=red></b>


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA


al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

Disinstalla BEARSHARE contiene spyware.

L'immagine non si vede.

Collaboratore Aiutamici
domenico127
Inviato: Sunday, June 19, 2005 2:37:40 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Ho fatto ovviamente come mi hai detto ma per l'ennesina volta il rigo 09 riguardo Shopperreports non si cancella. La cartella Shopperreports nella cartella programmi non esiste tantomeno esiste la cartella PROGRA~1 all'interno del disco C. Inoltre la finestra con errore di run-time 76 all'apertura di windows permane così come i tasti shopperrepots sul browser Internet explorer...
a.roselli
Inviato: Monday, June 20, 2005 5:55:58 PM

Rank: Admin

Iscritto dal : 10/4/2000
Posts: 19,052
Non ho la palla di vetro, inserisci nuovamente il log per ulteriore controllo.

alfonso_aiutamici@hotmail.it

domenico127
Inviato: Monday, June 20, 2005 7:20:24 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Eccolo:

<pre id=code><font face=courier size=2 id=code>Logfile of HijackThis v1.99.1
Scan saved at 19.20.35, on 20/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\AVPersonal\AVWUPSRV.EXE
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\Programmi\IPM\Adsl\DataWay\dslstat.exe
C:\WINDOWS\system32\dslagent.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe
C:\Programmi\AVPersonal\AVGNT.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\ATnotes\ATnotes.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Programmi\MSN Messenger\msnmsgr.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Documents and Settings\Domenico\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.it/0SEITIT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.4000.1001\it\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programmi\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Programmi\IPM\Adsl\DataWay\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [REGSHAVE] C:\Programmi\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [msnappau] "C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe"
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programmi\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmi\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [VVSN] C:\Programmi\VVSN\VVSN.exe
O4 - HKLM\..\Run: [BearShare] "C:\Programmi\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [winupdates] C:\Programmi\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [Zone Labs Client] C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [IncrediMail] C:\Programmi\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [ATnotes.exe] C:\Programmi\ATnotes\ATnotes.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programmi\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Scarica con Download &Express - C:\Programmi\Download Express\Add_Url.htm
O8 - Extra context menu item: Similar Pages - res://c:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in Desktop Sidebar - res://C:\Programmi\Desktop Sidebar\sbhelp.dll/menuhandler.html
O8 - Extra context menu item: Translate into English - res://c:\programmi\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Programmi\Desktop Sidebar\sbhelp.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
O9 - Extra button: RealGuide - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Programmi\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B402DBB3-BBBB-45FB-B131-788AEDFBA735}: NameServer = 217.141.250.206 151.99.125.1
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Programmi\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Programmi\AVPersonal\AVWUPSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: License Management Service ESD - element5 - C:\Programmi\File comuni\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Programmi\File comuni\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: MySQL - Unknown owner - C:\WM\MySQL-4.0.22\bin\mysqld-nt.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
</font id=code></pre id=code>
alfonso
Inviato: Tuesday, June 21, 2005 11:39:19 AM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Programmi\Desktop Sidebar\sbhelp.dll
-
O4 - HKLM\..\Run: [VVSN] C:\Programmi\VVSN\VVSN.exe
-
O4 - HKLM\..\Run: [BearShare] "C:\Programmi\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [winupdates] C:\Programmi\winupdates\winupdates.exe /auto-
-
O8 - Extra context menu item: Subscribe in Desktop Sidebar - res://C:\Programmi\Desktop Sidebar\sbhelp.dll/menuhandler.html-
-
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
-
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Programmi\ShopperReports\Bin\1.0.5.0\ShprRprt.dll (file missing)
-
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
winupdates.exe
==================================

ELIMINA LE CARTELLE IN ROSSO
C:\Programmi\<font color=red><b>Desktop Sidebar</font id=red></b>
C:\Programmi\<font color=red><b>VVSN</font id=red></b>
C:\Programmi\<font color=red><b>BearShare</font id=red></b>
C:\Programmi\<font color=red><b>ShopperReports</font id=red></b>


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA


al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

Se il problema viene rigenerato da un Virus e il tuo antivirus non lo vede, l'unica soluzione e la formattazione, i programmi Antivirus e Firewall gratuiti non offrono la massima protezione.

Collaboratore Aiutamici
domenico127
Inviato: Tuesday, June 21, 2005 12:57:22 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Ok. L'ho rifatto e lo potrò rifare all'infinito perchè come ti ripeto la cartella shopperreports non esiste. Però il pulsante shopperreports su internet explorer mi compaiono. Mi rimane si da formattare ma io non mi spiego il motivo dell'esistenza di questi "ShopperReports fantasmi".






Ad ogni modo ora ho riscontrato un altro problema (che è da un pò che persiste ma non avevo dato importanza): nel mio xp quando creo un nuovo accaunt, e vi accedo mi compare una piccola finestra con un cerchio rosso a sinistra cn all'interno una X bianca e la scritta "Can't open CplEng.dll" come mai? Come posso risolvere al più presto?

Grazie. Ciao

Grazie mille in anticipo.
alfonso
Inviato: Tuesday, June 21, 2005 1:16:52 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Visto che il problema rimane la soluzione e formattare e reinstallare tutto a nuovo.

Antivirus e Firewall vanno installati appena dopo windows e prima di fare il primo collegamento a internet.

Collaboratore Aiutamici
domenico127
Inviato: Tuesday, June 21, 2005 1:36:38 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Per quanto riguarda il nuovo problema di cui ti parlavo? Quello della finestrella quando accedo al nuovo accaunt?
alfonso
Inviato: Tuesday, June 21, 2005 4:29:08 PM

Rank: AiutAmico

Iscritto dal : 10/5/2000
Posts: 19,132
Penso che faccia tutto parte dello stesso problema, quando un virus entra in un sistema non si limita a una sola operazione.

Collaboratore Aiutamici
domenico127
Inviato: Tuesday, June 21, 2005 5:12:34 PM
Rank: Member

Iscritto dal : 11/25/2004
Posts: 0
Ma questo c'è sempre stato, solo che non ho mai dato importanza. Mi da quell'errore solamente negli accaunt nuovi, in quelli che ci sn stati sin dall'inizio nn compare.
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