rieccomi ...
avendo un problema con win xp ( mi si blocca di colpo ) e come consigliatomi ho fatto una scansione in mod. provvisoria con il norton avirus, l' ad-aware e lo spybot ai quali non è risultato nulla di anomalo ... ho proceduto poi a fare la scansione con hijack salvando il relativo file log ... che dite ? c' è qualcosa che non va o posso procedere con l' inserimento della tastiera nel vetro del monitor ? <img src=icon_smile_big.gif border=0 align=middle>

... il log ...

Logfile of HijackThis v1.99.1
Scan saved at 11.09.37, on 24/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
C:\Programmi\Music Box\CmdUpdate.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\File comuni\Nokia\Tools\NclTray.exe
C:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
C:\windows\System32\PDesk\PDesk.exe
C:\Programmi\Winamp\winampa.exe
C:\Programmi\Wsr\WinsysRsr.exe
C:\PROGRA~1\FILECO~1\PCSuite\Services\SERVIC~1.EXE
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\downlo~1\fcpc6\aqj85zvn.exe
C:\windows\System32\mgabg.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\SAVScan.exe
C:\windows\System32\svchost.exe
C:\Programmi\RMClient\PMClient.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\windows\system32\wuauclt.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Documents and Settings\francesco\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [D066UUtility] C:\WINDOWS\TWAIN_32\D66U\D066UUTY.EXE
O4 - HKLM\..\Run: [CmdUpdate] C:\Programmi\Music Box\CmdUpdate.exe
O4 - HKLM\..\Run: [JobHisInit] C:\Programmi\RMClient\JobHisInit.exe
O4 - HKLM\..\Run: [MplSetUp] C:\Programmi\RMClient\MplSetUp.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Programmi\File comuni\Nokia\Tools\NclTray.exe
O4 - HKLM\..\Run: [DataLayer] C:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\windows\System32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [WinampAgent] C:\Programmi\Winamp\winampa.exe
O4 - HKLM\..\Run: [WinsysRsr] C:\Programmi\Wsr\WinsysRsr.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [CorelDRAW Graphics Suite 11b] C:\Programmi\Corel\Corel Graphics 12\Languages\IT\Programs\Registration.exe /title="CorelDRAW Graphics Suite 12" /date=060305 serial=dr12wrx-0519621-nqw lang=IT
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [McDial] C:\WINDOWS\ArchivioFilesDivertenti.exe /silent
O4 - HKCU\..\Run: [RealUpdater] C:\WINDOWS\System32\realupd.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SmartNetMonitor for Client.lnk = C:\Programmi\RMClient\PMClient.exe
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8634A6E-38D5-4AAE-8708-3F3DB92FF9D0} (NTR Activex 1.0.8) - http://213.217.135.145/inquiero/mod/setup/ntractivex108.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\Software\..\Telephony: DomainName = nettex.rete.it
O17 - HKLM\System\CCS\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS1\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS2\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS3\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\windows\System32\mgabg.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
O4 - HKLM\..\Run: [CmdUpdate] C:\Programmi\Music Box\CmdUpdate.exe
-
O4 - HKLM\..\Run: [WinsysRsr] C:\Programmi\Wsr\WinsysRsr.exe
-
O4 - HKCU\..\Run: [McDial] C:\WINDOWS\ArchivioFilesDivertenti.exe /silent
O4 - HKCU\..\Run: [RealUpdater] C:\WINDOWS\System32\realupd.exe
-
O16 - DPF: {B8634A6E-38D5-4AAE-8708-3F3DB92FF9D0} (NTR Activex 1.0.8) - http://213.217.135.145/inquiero/mod/setup/ntractivex108.cab
-
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\Software\..\Telephony: DomainName = nettex.rete.it
O17 - HKLM\System\CCS\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS1\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS2\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = nettex.rete.it
O17 - HKLM\System\CS3\Services\Tcpip\..\{4176A92B-006C-4918-A8D3-E4AA4E6EC80C}: NameServer = 151.99.125.2,151.99.125.3
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
CmdUpdate.exe
WinsysRsr.exe
ArchivioFilesDivertenti.exe
realupd.exe
==================================

ELIMINA LE CARTELLE IN ROSSO
C:\Programmi\<font color=red><b>Music Box</font id=red></b>
C:\Programmi\<font color=red><b>Wsr</font id=red></b>


Vai a PANNELLO DI CONTROLLO e clicca su OPZIONI INTERNET
nella finestra che si apre clicca i tre pulsanti
ELIMINA COOKIES - ELIMINA FILE - CANCELLA CRONOOLOGIA


al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici