Ok grazie ancora ho fatto come mi hai detto e in effetti ci sono delle cose da eliminare....aspetto Alfonso (che mi ha già aiutato in passato)con la speranza che legga questo messaggio e che mi dica bene come muovermi...di nuovo grazie ciao Federica

Ciao Alfonso, ho seguito le tue istruzioni ed ho eliminato quello che mi hai detto tu...ti riallego il log...

Logfile of HijackThis v1.99.1
Scan saved at 19.15.29, on 18/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\File comuni\Logitech\QCDriver2\LVCOMS.EXE
C:\Programmi\ScanSoft\OmniPagePro12.0\Opware12.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Programmi\MSN Messenger\MsnMsgr.Exe
C:\Programmi\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Programmi\Software Bluetooth\BTTray.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Programmi\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Programmi\Software Bluetooth\bin\btwdins.exe
C:\Programmi\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\Programmi\C'è Posta\CPosta.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\gearsec.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Intuwave\Shared\mRouterRuntime\mRouterRuntime.exe
C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
C:\PROGRA~1\Intuwave\Shared\MROUTE~1\MRE513~1.EXE
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\System32\rsvp.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\LEONI\Impostazioni locali\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgilio.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.fastweb.it/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Programmi\File comuni\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Programmi\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Programmi\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Opware12] "C:\Programmi\ScanSoft\OmniPagePro12.0\Opware12.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Programmi\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Programmi\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Gadwin PrintScreen 2.6] C:\Programmi\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: C'è Posta.lnk = ?
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Programmi\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Programmi\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PCSuiteperNokia6600 Detect.lnk = ?
O4 - Global Startup: PCSuiteperNokia6600 TS.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\Software Bluetooth\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Programmi\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Programmi\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Programmi\Software Bluetooth\bin\btwdins.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Però rifacendo la scansione con il norton, oltre che con adware e spybot, mi rileva sempre (e non lo elimina) il seguente file a rischio:
"Adware SAHAgent".
Ieri avevo scritto anche nella sezione Windows XP, chiedendo se potevo usare anche qualche altro antivus e mi hanno detto che Stinger andava bene...tu che dici?
Ho controllato anche sul sito della symantec qui http://www.symantec.com/avcenter/venc/data/adware.sahagent.html ma non ho trovato la stringa che dovrei eliminare...uff scusa se mi sono dilungata troppo, se puoi aiutarmi te ne sarei grata...in ogni caso grazie lo stesso! Ciao Federica

Grazie bazzurlone...allora elimino solo questa riga : C:\Programmi\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe, ma non è che mi elimina il programma della webcam?

Il file BackWeb-8876480.exe è legittimo non deve essere eliminato

Quell'avviso del Norton lo dava anche a me e neanche io sono riuscito a rimuoverlo in quanto non esistevano le righe indicate nel registro, comunque non mi generava nessun tipo di errore, se non hai evidenti problemi puoi tralasciarlo, altrimenti formatta e reinstalla tutto.

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Collaboratore Aiutamici