Logfile of HijackThis v1.99.1
Scan saved at 9.50.22, on 28/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\ntsf.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\QuickTime\qttask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Valter\Impostazioni locali\Temp\Directory temporanea 6 per hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://gw.aliceadsl.it/minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.sfondissimi.net?1746
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gw.aliceadsl.it/home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da Alice
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [Windows Service] service.exe
O4 - HKLM\..\Run: [Norton Personal Firewall] lah.exe
O4 - HKLM\..\Run: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKLM\..\Run: [NTSF MICROSOFT SYSTEM] ntsf.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Programmi\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteopa32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [Windows Service] service.exe
O4 - HKLM\..\RunServices: [Norton Personal Firewall] lah.exe
O4 - HKLM\..\RunServices: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] ntsf.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Norton Personal Firewall] lah.exe
O4 - HKCU\..\Run: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] ntsf.exe
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Porta Symantec Fax Starter Edition.lnk = C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Alice - {AC67FFD7-12DC-4A42-BE6C-9D7441BD44DC} - http://gw.aliceadsl.it/alice (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://gw.aliceadsl.it/home
O15 - Trusted Zone: www.sfondissimi.net
O15 - Trusted Zone: www.sgrunt.biz
O15 - Trusted Zone: www.yeak.net
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.sfondissimi.net?1746
-
O4 - HKLM\..\Run: [Norton Personal Firewall] lah.exe
O4 - HKLM\..\Run: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKLM\..\Run: [NTSF MICROSOFT SYSTEM] ntsf.exe
-
O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteopa32.exe
-
O4 - HKLM\..\RunServices: [Windows Service] service.exe
O4 - HKLM\..\RunServices: [Norton Personal Firewall] lah.exe
O4 - HKLM\..\RunServices: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] ntsf.exe
-
O4 - HKCU\..\Run: [Norton Personal Firewall] lah.exe
O4 - HKCU\..\Run: [EXPLORER MICROSOFT SYSTEM] explore.exe
O4 - HKCU\..\Run: [NTSF MICROSOFT SYSTEM] ntsf.exe
-
O4 - Global Startup: Exif Launcher.lnk = ?
-
O9 - Extra button: Alice - {AC67FFD7-12DC-4A42-BE6C-9D7441BD44DC} - http://gw.aliceadsl.it/alice (file missing) (HKCU)
-
O15 - Trusted Zone: www.sfondissimi.net
O15 - Trusted Zone: www.sgrunt.biz
O15 - Trusted Zone: www.yeak.net
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
lah.exe
explore.exe
ntsf.exe
eliteopa32.exe
service.exe
==================================

al termine utilizza i programmi AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici