Mi puoi dare per favore un'occhiata al Hijacjthis log.
Internet IE mi dirotta verso il sito elikespace o pagina vuota
Grazie Per l'aiuto
Vince



Logfile of HijackThis v1.99.0
Scan saved at 10.30.22, on 06/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\system32\files.exe
C:\WINDOWS\system32\winoz.exe
C:\WINDOWS\system32\winxpsp2.exe
C:\windowsstartup.exe
C:\WINDOWS\system32\wingtp.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Documents and Settings\beatrice\Desktop\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://gw.virgilio.it/alice01.minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gw.virgilio.it/alice01.home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da VirgilioTin
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [aWaQXPwJ] C:\WINDOWS\jpciwwd.exe
O4 - HKLM\..\Run: [gjul] C:\WINDOWS\gjul.exe
O4 - HKLM\..\Run: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\Run: [Windows service] files.exe
O4 - HKLM\..\Run: [winconn] vbrun6nt.exe
O4 - HKLM\..\Run: [Windows Update Draven] draven.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] winoz.exe
O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe
O4 - HKLM\..\Run: [Starting up] wvsvc.exe
O4 - HKLM\..\Run: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKLM\..\Run: [MediaService] C:\windowsstartup.exe
O4 - HKLM\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\pxbjajam.exe
O4 - HKLM\..\Run: [Microsofts media] wingtp.exe
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\RunServices: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\RunServices: [winconn] vbrun6nt.exe
O4 - HKLM\..\RunServices: [Windows Update Draven] draven.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] winoz.exe
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKLM\..\RunServices: [Starting up] wvsvc.exe
O4 - HKLM\..\RunServices: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Microsofts media] wingtp.exe
O4 - HKLM\..\RunServices: [Windows service] files.exe
O4 - HKLM\..\RunOnce: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Update Draven] draven.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall] winoz.exe
O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [Starting up] wvsvc.exe
O4 - HKCU\..\Run: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKCU\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKCU\..\RunOnce: [Win 32 Service Pack 2] winxpsp2.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Umail - {7B8D38E8-3E25-48A7-98AF-08A2B61D2F3C} - http://gw.virgilio.it/b2c01.umail (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://gw.virgilio.it/alice01.home
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://gw.virgilio.it/alice01.minisearch
-
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
-
O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe
O4 - HKLM\..\Run: [aWaQXPwJ] C:\WINDOWS\jpciwwd.exe
O4 - HKLM\..\Run: [gjul] C:\WINDOWS\gjul.exe
O4 - HKLM\..\Run: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\Run: [Windows service] files.exe
O4 - HKLM\..\Run: [winconn] vbrun6nt.exe
O4 - HKLM\..\Run: [Windows Update Draven] draven.exe
O4 - HKLM\..\Run: [Sygate Personal Firewall] winoz.exe
O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe
O4 - HKLM\..\Run: [Starting up] wvsvc.exe
O4 - HKLM\..\Run: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKLM\..\Run: [MediaService] C:\windowsstartup.exe
O4 - HKLM\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\pxbjajam.exe
O4 - HKLM\..\Run: [Microsofts media] wingtp.exe
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
-
O4 - HKLM\..\RunServices: [Windows Media Player 3.6b] wmpa36b.exe
O4 - HKLM\..\RunServices: [winconn] vbrun6nt.exe
O4 - HKLM\..\RunServices: [Windows Update Draven] draven.exe
O4 - HKLM\..\RunServices: [Sygate Personal Firewall] winoz.exe
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKLM\..\RunServices: [Starting up] wvsvc.exe
O4 - HKLM\..\RunServices: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKLM\..\RunServices: [NAV Auto Updates] navupdaterx.exe
O4 - HKLM\..\RunServices: [Microsofts media] wingtp.exe
O4 - HKLM\..\RunServices: [Windows service] files.exe
O4 - HKLM\..\RunOnce: [Win 32 Service Pack 2] winxpsp2.exe
-
O4 - HKCU\..\Run: [Windows Update Draven] draven.exe
O4 - HKCU\..\Run: [Sygate Personal Firewall] winoz.exe
O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [Starting up] wvsvc.exe
O4 - HKCU\..\Run: [Win 32 Service Pack 2] winxpsp2.exe
O4 - HKCU\..\Run: [NAV Auto Updates] navupdaterx.exe
O4 - HKCU\..\RunOnce: [Win 32 Service Pack 2] winxpsp2.exe
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
DeskAdServ.exe
jpciwwd.exe
gjul.exe
wmpa36b.exe
files.exe
vbrun6nt.exe
draven.exe
winoz.exe
sres32.exe
wvsvc.exe
winxpsp2.exe
windowsstartup.exe
navupdaterx.exe
WinStat.exe
pxbjajam.exe
wingtp.exe
AdStatServ.exe
==================================

al termine utilizza i programma AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione ANTIVIRUS

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

Rimandami il nuovo log dopo le riparazioni.

---

Collaboratore Aiutamici

grazie per la rapida risposta

1-ho lanciato hijac in modalita normale perche in quella provvisoria non mi dava tutte le righe.
2-SpybotS&D non rimuove 2 files: n-CASE e DyFuCA.Internet.Optimizer
3-ADware trove 5 new critical object e li rimuove
Devo fare altre cose?
Ti invio in nuovo .log
Grazie per il prezioso supporto
Vince

Logfile of HijackThis v1.99.0
Scan saved at 12.25.02, on 06/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\system32\files.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Documents and Settings\beatrice\Desktop\HIJACKTHIS\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://gw.virgilio.it/alice01.home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da VirgilioTin
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows service] files.exe
O4 - HKLM\..\RunServices: [Windows service] files.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Umail - {7B8D38E8-3E25-48A7-98AF-08A2B61D2F3C} - http://gw.virgilio.it/b2c01.umail (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://gw.virgilio.it/alice01.home
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

ciao,
funziona!
non so come ringraziarti; era un mese che tribolavo.
vince