Ciao alfonso,ho di nuovo quel problema con la toolsbar e finestra malevola,ti mando il log potresti leggermelo please?
grazie

P.s il fatto che spesso si disconnette il modem potrebbe essere qualche cosa di anomalo?

Logfile of HijackThis v1.99.0
Scan saved at 13.48.35, on 25/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Programmi\Norton AntiVirus\navapsvc.exe
c:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Programmi\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
c:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Programmi\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\keyhook.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\WINDOWS\system32\LVCOMS.EXE
C:\Programmi\ScanSoft\OmniPageSE\opware32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe
C:\WINDOWS\msnmsgq.exe
C:\PROGRA~1\HELPAN~1\Pavilion\XPHWWBF4\plugin\bin\pchbutton.exe
C:\temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sxisfkynqktygwodydpqelwdk.com/3hhlng3uXUB7LI3RoXAlKt_smdoA_9SRya6AefxPOk9omLDqjl7s9tKLS2Nwhh7q.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.3000.1001\it\msntb.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F36816DF-2CA9-486A-E4D0-60B61D799EF8} - C:\DOCUME~1\HP_PRO~1\DATIAP~1\GPLSKI~1\Audio bat.exe
O3 - Toolbar: Vista HP - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Programmi\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.3000.1001\it\msntb.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programmi\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Programmi\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\system32\LVCOMS.EXE
O4 - HKLM\..\Run: [Omnipage] C:\Programmi\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C64 Series" /O5 "LPT1:" /M "Stylus C64"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Programmi\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [AudioMetaGridHold] C:\Documents and Settings\All Users\Dati applicazioni\boobheartaudiometa\4 Grid.exe
O4 - HKLM\..\Run: [msnappau] "C:\Programmi\MSN Apps\Updater\01.02.3000.1001\it\msnappau.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [msnmsgq32] C:\WINDOWS\msnmsgq.exe
O4 - HKLM\..\Run: [WinAmpAgent] C:\WINDOWS\shch.exe /i
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HELPAN~1\Pavilion\XPHWWBF4\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [test wipe] C:\DOCUME~1\HP_PRO~1\DATIAP~1\ITCHON~1\Math Second Link.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Programmi\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe (file missing)
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - c:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - c:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - c:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Servizio iPod - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - c:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - c:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sxisfkynqktygwodydpqelwdk.com/3hhlng3uXUB7LI3RoXAlKt_smdoA_9SRya6AefxPOk9omLDqjl7s9tKLS2Nwhh7q.htm
-
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=IT_IT&c=Q404&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
-
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.3000.1001\it\msntb.dll (file missing)
-
O2 - BHO: (no name) - {F36816DF-2CA9-486A-E4D0-60B61D799EF8} - C:\DOCUME~1\HP_PRO~1\DATIAP~1\GPLSKI~1\Audio bat.exe
-
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\01.02.3000.1001\it\msntb.dll (file missing)
-
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Programmi\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [AudioMetaGridHold] C:\Documents and Settings\All Users\Dati applicazioni\boobheartaudiometa\4 Grid.exe-
-
O4 - HKLM\..\Run: [msnmsgq32] C:\WINDOWS\msnmsgq.exe
O4 - HKLM\..\Run: [WinAmpAgent] C:\WINDOWS\shch.exe /i
-
O4 - HKCU\..\Run: [test wipe] C:\DOCUME~1\HP_PRO~1\DATIAP~1\ITCHON~1\Math Second Link.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Programmi\Messenger Plus! 3\MsgPlus.exe" /WinStart
-
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe (file missing)
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\PROGRA~1\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
==================================

Con la funzione TROVA di Windows, cerca ed elimina questi file,

==================================
Audio bat.exe
MsgPlus.exe
4 Grid.exe
msnmsgq.exe
shch.exe
Math Second Link.exe
==================================

al termine utilizza i programma AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici