Logfile of HijackThis v1.99.0
Scan saved at 14.24.31, on 17/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Trust\CnxDslTb.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Messenger\msmsgs.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\BERTOSSI\Impostazioni locali\temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: (no name) - {008DB894-99ED-445D-8547-0E7C9808898D} - C:\WINDOWS\mslagent\4b_1,0,1,2_mslagent.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Programmi\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.dll,CMICtrlWnd
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [trustras] trustras.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] C:\Programmi\Trust\CnxDslTb.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [IE Privacy Keeper] "C:\Programmi\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe" -stcleanup
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Porta Symantec Fax Starter Edition.lnk = C:\Programmi\Microsoft Office\Office\1040\OLFSNT40.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\programmi\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\programmi\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programmi\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\programmi\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\programmi\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://www.accessoveloce.com/webline/Free-Internet_By_Tuttogratis.exe
O16 - DPF: {14325268-79E0-4D2A-89A4-FFFC6E22741E} - http://akamai.downloadv3.com/binaries/LiveService/LiveService_3_EN_XP.cab
O16 - DPF: {31F11DFA-3A23-4BC0-89B4-2FB3FB43525B} (Pro_Web016.ProWeb016) - http://sessogratis.net/ProWeb016.CAB
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/IA/nethv32_EN_XP.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} - http://sib1.od2.com/common/Member/ClientInstall/10.20.0002/OCI/setup.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{AE5D17CC-846E-4069-A061-523CECD79DDC}: NameServer = 62.211.69.150 212.48.4.15
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe

Ciao ,
esegui queste operazioni

1) Disattiva il ripristino di configurazione, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=257&SH=N

2) riavvia in modalità provvisoria, leggi qui come fare
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=344&SH=N

apri HIJAC THIS ed elimina come indicato in questo articolo
http://www.aiutamici.com/software/descrizione.asp?CodSw=1175
le righe che seguono, (nel caso le righe da eliminare non compaiono in modalità provvisoria, eliminale dalla modalità normale e riavvia il computer).

==================================
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://www.accessoveloce.com/webline/Free-Internet_By_Tuttogratis.exe
-
O16 - DPF: {31F11DFA-3A23-4BC0-89B4-2FB3FB43525B} (Pro_Web016.ProWeb016) - http://sessogratis.net/ProWeb016.CAB
-
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} - http://sib1.od2.com/common/Member/ClientInstall/10.20.0002/OCI/setup.exe
==================================

al termine utilizza i programma AD-AWARE e SPYBOT indicati in questo articolo
http://www.aiutamici.com/software/view.asp?tipo=home&CodSw=388&SH=N

sempre in modalità provvisoria fai una scansione Antivirus

quindi riavvia il computer e controlla se il problema e risolto, se e tutto OK riattiva il ripristino configurazione disattivato all'inizio di questa procedura.

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Collaboratore Aiutamici