Vi chiedo un pò di controlli dei log dopo un possibile attacco scam via email (password mail cambiata dopo probabile inserimento password hotmail su falso link sicurezza Microsoft). Pur non avendo notato malfunzionamenti strani ho fatto girare tutti i programmi segnalati da Giza nella guida (più anche con Malwarebytes per controllare eventuali keylogger ma tutto con esito negativo), datemi un parere per cortesia:

Malwarebytes
www.malwarebytes.com

-Dettagli log-
Data scansione: 18/04/21
Ora scansione: 21:00
File di log: 582f67c4-a078-11eb-b4b6-0c9d926641e9.json

-Informazioni software-
Versione: 4.3.0.98
Versione componenti: 1.0.1249
Aggiorna versione pacchetto: 1.0.34723
Licenza: Trial

-Informazioni sistema-
SO: Windows 10 (Build 19041.928)
CPU: x64
File system: NTFS
Utente: DESKTOP-QRMDP5R\Andrea

-Riepilogo scansione-
Tipo di scansione: Ricerca elementi nocivi
Scansione avviata da: Manuale
Risultati: Completata
Elementi analizzati: 302346
Minacce rilevate: 1
Minacce messe in quarantena: 0
Tempo impiegato: 9 min, 48 sec

-Opzioni di scansione-
Memoria: Attivata
Esecuzioni automatiche: Attivata
File system: Attivata
Archivi compressi: Attivata
Rootkit: Attivata
Analisi euristica: Attivata
PUP: Rilevare
PUM: Rilevare

-Dettagli scansione-
Processo: 0
(Nessun elemento nocivo rilevato)

Modulo: 0
(Nessun elemento nocivo rilevato)

Chiave di registro: 0
(Nessun elemento nocivo rilevato)

Valore di registro: 0
(Nessun elemento nocivo rilevato)

Dati di registro: 0
(Nessun elemento nocivo rilevato)

Flusso di dati: 0
(Nessun elemento nocivo rilevato)

Cartella: 0
(Nessun elemento nocivo rilevato)

File: 1
PUP.Optional.Conduit, C:\USERS\ANDREA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\O7X66LZM.DEFAULT\PREFS.JS, Nessuna azione intrapresa, 193, 301520, 1.0.34723, , ame, , AC500AC330FC07B03AC104E682A7AE75, 5924A0A81B739B590DD3CE5F443CC5A093A05E6EB9C7F2CA51724F23AAD01D85

Settore fisico: 0
(Nessun elemento nocivo rilevato)

WMI: 0
(Nessun elemento nocivo rilevato)


(end)

Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2021 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/18/2021 09:57:27 PM in x64 mode.
Windows Version: Windows 10 Pro

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

# -------------------------------
# Malwarebytes AdwCleaner 8.2.0.0
# -------------------------------
# Build: 03-22-2021
# Database: 2021-03-22.1 (Local)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start: 04-18-2021
# Duration: 00:00:29
# OS: Windows 10 Pro
# Scanned: 31983
# Detected: 12


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.FreeMakeConverter HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|ProductUpdater

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Hosts File Entries ] *****

No malicious hosts file entries found.

***** [ Preinstalled Software ] *****

Preinstalled.CyberLinkLabelPrint Folder C:\Program Files (x86)\CYBERLINK\LABELPRINT
Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}
Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{C59C179C-668D-49A9-B6EA-0121CCFC1243}
Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2}
Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}
Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}
Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{064DB86C-CDA0-400E-AE2E-727441B587F9}
Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PDVDServ12 Task
Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
Preinstalled.LenovoPowerDVD Task C:\Windows\System32\Tasks\PDVDSERV12 TASK


AdwCleaner[S00].txt - [3135 octets] - [30/08/2019 17:15:06]
AdwCleaner[S01].txt - [3196 octets] - [30/08/2019 22:09:40]
AdwCleaner[C01].txt - [2961 octets] - [30/08/2019 22:10:58]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S02].txt ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.4 (07.09.2017)
Operating System: Windows 10 Enterprise x64
Ran by Andrea (Administrator) on 18/04/2021 at 21:52:22,00
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 0




Registry: 2

Successfully deleted: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1FD49718-1D00-4B19-AF5F-070AF6D5D54C} (Registry Key)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1FD49718-1D00-4B19-AF5F-070AF6D5D54C} (Registry Key)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/04/2021 at 21:55:20,42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Logfile of HiJackThis Fork by Alex Dragokas v.2.9.0.18

Platform: x64 Windows 10 (Pro), 10.0.19041.928 (ReleaseId: 2004), Service Pack: 0
Time: 18.04.2021 - 22:05 (UTC+02:00)
Language: OS: Italian (0x410). Display: Italian (0x410). Non-Unicode: Italian (0x410)
Elevated: Yes
Ran by: Andrea (group: Administrator) on DESKTOP-QRMDP5R, FirstRun: no

Chrome: 89.0.4389.128
Firefox: 87.0.0.7747
Internet Explorer: 11.0.19041.1
Default: "C:\Program Files\Mozilla Firefox\firefox.exe" -osint -url "%1" (Firefox)

Boot mode: Normal

Running processes:
Number | Path
1 C:\Program Files (x86)\Wondershare\WAF3\3.0.0.308\WsAppService3.exe
1 C:\Program Files\CCleaner\CCleaner64.exe
1 C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
1 C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
1 C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
10 C:\Program Files\Mozilla Firefox\firefox.exe
2 C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
1 C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
1 C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
6 C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x86__kzf8qxf38zg5c\Skype\Skype.exe
1 C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20120.4004.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe
1 C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
1 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\MsMpEng.exe
1 C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\NisSrv.exe
1 C:\Users\Andrea\Desktop\HiJackThis\HiJackThis.exe
1 C:\Users\Andrea\Downloads\adwcleaner_8.2.exe
1 C:\Windows\SysWOW64\dllhost.exe
2 C:\Windows\SysWOW64\notepad.exe
1 C:\Windows\System32\DriverStore\FileRepository\dal.inf_amd64_ffc75848a6342fdf\jhi_service.exe
1 C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\IntelCpHDCPSvc.exe
1 C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\IntelCpHeciSvc.exe
1 C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igfxCUIService.exe
1 C:\Windows\System32\ICEsoundService64.exe
1 C:\Windows\System32\MoUsoCoreWorker.exe
3 C:\Windows\System32\RuntimeBroker.exe
1 C:\Windows\System32\SearchFilterHost.exe
1 C:\Windows\System32\SearchIndexer.exe
1 C:\Windows\System32\SearchProtocolHost.exe
1 C:\Windows\System32\SecurityHealthService.exe
1 C:\Windows\System32\SgrmBroker.exe
1 C:\Windows\System32\audiodg.exe
2 C:\Windows\System32\csrss.exe
1 C:\Windows\System32\ctfmon.exe
1 C:\Windows\System32\dllhost.exe
1 C:\Windows\System32\drivers\AdminService.exe
1 C:\Windows\System32\dwm.exe
2 C:\Windows\System32\fontdrvhost.exe
1 C:\Windows\System32\lsass.exe
4 C:\Windows\System32\notepad.exe
1 C:\Windows\System32\oobe\UserOOBEBroker.exe
1 C:\Windows\System32\services.exe
1 C:\Windows\System32\sihost.exe
1 C:\Windows\System32\smartscreen.exe
1 C:\Windows\System32\smss.exe
1 C:\Windows\System32\spoolsv.exe
71 C:\Windows\System32\svchost.exe
1 C:\Windows\System32\taskhostw.exe
2 C:\Windows\System32\wbem\WmiPrvSE.exe
1 C:\Windows\System32\wininit.exe
1 C:\Windows\System32\winlogon.exe
1 C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe
1 C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
1 C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe
1 C:\Windows\explorer.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main: [Start Page] = https://go.microsoft.com/fwlink/p/?LinkId=619797&pc=UE01&ocid=UE01DHP
R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [SuggestionsURL] = https://api.bing.com/qsml.aspx?query={searchTerms}&market={language}&maxwidth={ie:maxWidth}&rowheight={ie:rowHeight}&sectionHeight={ie:sectionHeight}&FORM=IESS02&pc=UE04 - Bing
R4 - SearchScopes: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: [URL] = https://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02&pc=UE04 - Bing
O2 - HKLM\..\BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.39\BHO\ie_to_edge_bho_64.dll
O4 - HKCU\..\Run: [CCleaner Smart Cleaning] = C:\Program Files\CCleaner\CCleaner64.exe /MONITOR
O4 - HKLM\..\Run: [RTHDVCPL] = C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
O4 - HKLM\..\Run: [SecurityHealth] = C:\WINDOWS\system32\SecurityHealthSystray.exe
O4 - HKU\S-1-5-19\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O4 - HKU\S-1-5-20\..\RunOnce: [WAB Migrate] = C:\Program Files\Windows Mail\wab.exe /Upgrade
O4-32 - HKLM\..\Run: [ProductUpdater] = C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe
O15 - Trusted Zone: *.localhost
O17 - DHCP DNS 1: 8.8.8.8 (Well-known DNS: Google)
O17 - DHCP DNS 2: 8.8.4.4 (Well-known DNS: Google)
O17 - HKLM\System\CCS\Services\Tcpip\..\{44606e27-ebb3-4ff1-9454-408e9d898dee}: [NameServer] = 8.8.4.4 (Well-known DNS: Google)
O17 - HKLM\System\CCS\Services\Tcpip\..\{44606e27-ebb3-4ff1-9454-408e9d898dee}: [NameServer] = 8.8.8.8 (Well-known DNS: Google)
O21-32 - HKLM\..\ShellExecuteHooks: [{B5A7F190-DDA6-4420-B3BA-52453494E6CD}] - Groove GFS Stub Execution Hook - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (disabled)
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\Groove Explorer Icon Overlay 1 (GFS Unread Stub): Groove Explorer Icon Overlay 1 (GFS Unread Stub) - {99FD978C-D287-4F50-827F-B2C658EDA8E7} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\Groove Explorer Icon Overlay 2 (GFS Stub): Groove Explorer Icon Overlay 2 (GFS Stub) - {AB5C5600-7E6E-4B06-9197-9ECEF74D31CC} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\Groove Explorer Icon Overlay 2.5 (GFS Unread Folder): Groove Explorer Icon Overlay 2.5 (GFS Unread Folder) - {920E6DB1-9907-4370-B3A0-BAFC03D81399} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\Groove Explorer Icon Overlay 3 (GFS Folder): Groove Explorer Icon Overlay 3 (GFS Folder) - {16F3DD56-1AF5-4347-846D-7C10C4192619} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\Groove Explorer Icon Overlay 4 (GFS Unread Mark): Groove Explorer Icon Overlay 4 (GFS Unread Mark) - {2916C86E-86A6-43FE-8112-43ABE6BF8DCC} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O22 - Task (.job): (Not scheduled) G2MUpdateTask-S-1-5-21-1833797135-2609001719-1943356627-1001.job - C:\Users\Andrea\AppData\Local\GoToMeeting\19598\g2mupdate.exe
O22 - Task (.job): (Not scheduled) G2MUploadTask-S-1-5-21-1833797135-2609001719-1943356627-1001.job - C:\Users\Andrea\AppData\Local\GoToMeeting\19598\g2mupload.exe
O22 - Task (.job): (disabled) (Not scheduled) CreateExplorerShellUnelevatedTask.job - C:\WINDOWS\explorer.exe /NOUACCHECK
O22 - Task (.job): (disabled) (Not scheduled) Intel PTT EK Recertification.job - C:\WINDOWS\System32\DriverStore\FileRepository\iclsclient.inf_amd64_75ffca5eec865b4b\lib\IntelPTTEKRecertification.exe
O23 - Service R2: AtherosSvc - C:\WINDOWS\System32\drivers\AdminService.exe
O23 - Service R2: Freemake Improver - C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
O23 - Service R2: ICEsound Service - (ICEsoundService) - C:\WINDOWS\system32\ICEsoundService64.exe
O23 - Service R2: Intel(R) Content Protection HDCP Service - (cplspcon) - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\IntelCpHDCPSvc.exe
O23 - Service R2: Intel(R) Dynamic Application Loader Host Interface Service - (jhi_service) - C:\WINDOWS\System32\DriverStore\FileRepository\dal.inf_amd64_ffc75848a6342fdf\jhi_service.exe
O23 - Service R2: Intel(R) HD Graphics Control Panel Service - (igfxCUIService2.0.0.0) - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igfxCUIService.exe
O23 - Service R2: Malwarebytes Service - (MBAMService) - C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
O23 - Service R2: NVIDIA Display Container LS - (NVDisplay.ContainerLocalSystem) - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe -s NVDisplay.ContainerLocalSystem -f "C:\ProgramData\NVIDIA\NVDisplay.ContainerLocalSystem.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\Display.NvContainer\plugins\LocalSystem" -r -p 30000
O23 - Service R2: NVIDIA Telemetry Container - (NvTelemetryContainer) - C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe -s NvTelemetryContainer -f "C:\ProgramData\NVIDIA\NvTelemetryContainer.log" -l 3 -d "C:\Program Files\NVIDIA Corporation\NvTelemetry\plugins" -r
O23 - Service R2: Wondershare Application Update Service 3.0 - (WsAppService3) - C:\Program Files (x86)\Wondershare\WAF3\3.0.0.308\WsAppService3.exe
O23 - Service R3: Intel(R) Content Protection HECI Service - (cphs) - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\IntelCpHeciSvc.exe
O23 - Service S2: CyberLink Product - 2019/03/26 16:48:23 - (CLKMSVC10_99E320F5) - C:\Program Files (x86)\CyberLink\PowerDVD12\Common\NavFilter\kmsvc.exe /svc
O23 - Service S2: Intel(R) TPM Provisioning Service - C:\WINDOWS\System32\DriverStore\FileRepository\iclsclient.inf_amd64_75ffca5eec865b4b\lib\TPMProvisioningService.exe
O23 - Service S2: Servizio Aggiornamento Microsoft Edge (edgeupdate) - (edgeupdate) - C:\Program Files (x86)\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe /svc
O23 - Service S2: Servizio Google Update (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /svc
O23 - Service S3: Google Chrome Elevation Service - (GoogleChromeElevationService) - C:\Program Files (x86)\Google\Chrome\Application\89.0.4389.128\elevation_service.exe
O23 - Service S3: Intel(R) Capability Licensing Service TCP IP Interface - C:\WINDOWS\System32\DriverStore\FileRepository\iclsclient.inf_amd64_75ffca5eec865b4b\lib\SocketHeciServer.exe
O23 - Service S3: Microsoft Edge Elevation Service - (MicrosoftEdgeElevationService) - C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.39\elevation_service.exe
O23 - Service S3: Microsoft Office Diagnostics Service - (odserv) - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE
O23 - Service S3: Microsoft Office Groove Audit Service - C:\Program Files (x86)\Microsoft Office\Office12\GrooveAuditService.exe
O23 - Service S3: Mozilla Maintenance Service - (MozillaMaintenance) - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service S3: Servizio Aggiornamento Microsoft Edge (edgeupdatem) - (edgeupdatem) - C:\Program Files (x86)\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe /medsvc
O23 - Service S3: Servizio Google Update (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /medsvc
O23 - Service S3: SureThing Labelflash service - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe


--
End of file - Time spent: 34,5 sec. - 23414 bytes, CRC32: FFFFFFFF. Sign: 

ciao

puoi dire che problemi riscontri ?

---

con Malwarebytes ha rilevato una minaccia. l'hai messa in quarantena?

Stai facendo bene

Grazie