ciao a tutti,
qualche giorno fa, eseguendo un file, ho avuto l'impressione di aver preso un virus sul pc perché probabilmente stava tentando di disabilitare tutte le protezioni tranne kaspersky antivirus.
avendo la protezione protetta da password, il virus non è stato in grado di disabiloitarlo ed è partita la scansione automatica che mi ha eliminato 3 virus.
subito dopo aver riavviato il sistema, ho rieseguito la scansione con kaspersky, spybot e combofix, ma risultava tutto pulito, il problema è un altro.
quando spegno il pc, mi apare una piccola maschera con un errore di player.exe che mi blocca tutto, ma riesco a spegnere lo stesso il pc.
alla presente allego una copia di Hijackthis nella speranza che qualche buon amico possa aiutarmi.
quale può essere il problema?
grazie.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:12:28, on 22/04/2019
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.19326)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 19.0.0\avpui.exe
C:\Users\Enzo\Desktop\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Free Download Manager - {13D67BB7-DB5F-48AA-884D-7A5D94168509} - C:\Program Files (x86)\FreeDownloadManager.ORG\Free Download Manager\iebho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~2\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Free Download Manager - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_201\bin\jp2ssv.dll
O2 - BHO: ScriptInjectionPluginBrowserHelperObject - {EC1E29BB-F56A-45D8-B023-D3EF710FA0E0} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 19.0.0\IEExt\ie_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Kaspersky Protection Toolbar - {C500C267-63BF-451F-8797-4D720C9A2ED9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 19.0.0\IEExt\ie_plugin.dll
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKUS\S-1-5-18\..\Run: [Free Download Manager] "C:\Program Files (x86)\FreeDownloadManager.ORG\Free Download Manager\fdm.exe" --minimized (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Free Download Manager] "C:\Program Files (x86)\FreeDownloadManager.ORG\Free Download Manager\fdm.exe" --minimized (User 'Default user')
O8 - Extra context menu item: Download selected with FDM - file://C:/Program Files (x86)/FreeDownloadManager.ORG/Free Download Manager/dlselected.htm
O8 - Extra context menu item: Download with FDM - file://C:/Program Files (x86)/FreeDownloadManager.ORG/Free Download Manager/dllink.htm
O8 - Extra context menu item: Scarica con Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dllink.htm
O8 - Extra context menu item: Scarica i video con Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Scarica selezionati con Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Scarica tutto con Free Download Manager - file://C:\Program Files (x86)\Free Download Manager\dlall.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~2\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~2\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted IP range: http://192.168.1.1
O15 - ESC Trusted IP range: http://192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AA44A736-3D69-4B18-9587-3A854F05D890}: NameServer = 8.8.8.8,8.8.4.4
O23 - Service: Servizio Acronis Scheduler2 (AcrSch2Svc) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Servizio Kaspersky Anti-Virus 19.0.0 (AVP19.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 19.0.0\avp.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: CyberGhost 6 Service (CG6Service) - Unknown owner - C:\Program Files\CyberGhost 6\CyberGhost.Service.exe (file missing)
O23 - Service: COMODO Programs Manager Service (CPMService) - Unknown owner - C:\Program Files\COMODO\COMODO Programs Manager\CPMService.exe
O23 - Service: Digital Wave Update Service (DigitalWave.Update.Service) - Digital Wave Ltd. - C:\Program Files (x86)\Common Files\DVDVideoSoft\lib\app_updater.exe
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Freemake Improver - Freemake - C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
O23 - Service: FreemakeVideoCapture - Ellora Assets Corp. - C:\Program Files (x86)\Freemake\CaptureLib\CaptureLibService.exe
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\73.0.3683.103\elevation_service.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: ISCT Always Updated Agent (ISCTAgent) - Unknown owner - C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: klvssbridge64_19.0.0 - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 19.0.0\x64\vssbridge64.exe
O23 - Service: Kaspersky Secure Connection Service 3.0.0 (KSDE3.0.0) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksde.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: OkayFreedom VPN Starter Service - Steganos Software GmbH - C:\Program Files (x86)\OkayFreedom\OkayFreedomService.exe
O23 - Service: olMntrService - Olivetti - C:\Program Files (x86)\Olivetti\ANY_WAY\olMntrService.exe
O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
O23 - Service: Origin Web Helper Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginWebHelperService.exe
O23 - Service: Overwolf Updater Windows SCM (OverwolfUpdater) - Overwolf LTD - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: Launcher Service: player (player) - Unknown owner - C:\ProgramData\playersclub\LaunchServ.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: TeamViewer 14 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

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End of file - 12899 bytes