non riesco a rimuovere la tool bar snap.do ho provato con adwcleaner ma rimane come posso fare?? emauele

http://www.megalab.it/8557/come-rimuovere-completamente-snap-do-dai-vostri-browser

Infatti la rimozione non è semplice.
Da installazione applicazioni hai rimosso il programma Snap.do ? se c'è rimuovi anche la toolbar.

Poi posta un log di Hijack This.p che vediamo cosa c'è.

ecco posto la scansine con hijack

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23.06.22, on 01/04/2013
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16982)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\D-Link\DWL-G122_DWA-110\AirGCFG.exe
C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Emanuele\AppData\Local\Smartbar\Application\SnapDo.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATICAE.EXE
C:\Windows\System32\mobsync.exe
C:\Users\Emanuele\AppData\Local\RadioSure\RadioSure.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe
C:\Users\Emanuele\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19fa3905-b37d-45aa-a354-7da857fc654c&searchtype=ds&q={searchTerms}&installDate=25/03/2013
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19fa3905-b37d-45aa-a354-7da857fc654c&searchtype=ds&q={searchTerms}&installDate=25/03/2013
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19fa3905-b37d-45aa-a354-7da857fc654c&searchtype=hp&installDate=25/03/2013
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19fa3905-b37d-45aa-a354-7da857fc654c&searchtype=ds&q={searchTerms}&installDate=25/03/2013
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19fa3905-b37d-45aa-a354-7da857fc654c&searchtype=ds&q={searchTerms}&installDate=25/03/2013
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Snap.DoEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: PDF Architect Helper - {3A2D5EBA-F86D-4BD3-A177-019765996711} - C:\Program Files\PDF Architect\PDFIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: PDF Architect Toolbar - {25A3A431-30BB-47C8-AD6A-E1063801134F} - C:\Program Files\PDF Architect\PDFIEPlugin.dll
O3 - Toolbar: Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [D-Link D-Link Wireless G DWL-G122_DWA-110] C:\Program Files\D-Link\DWL-G122_DWA-110\AirGCFG.exe
O4 - HKLM\..\Run: [WZCSLDR2] C:\Program Files\D-Link\DWL-G122_DWA-110\WZCSLDR2.exe
O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Users\Emanuele\AppData\Local\Smartbar\Application\SnapDo.exe startup
O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICAE.EXE /FU "C:\Windows\TEMP\E_S76B4.tmp" /EF "HKCU"
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: ANIWConn Service (ANIWConnService) - Unknown owner - C:\Windows\system32\ANIWConnService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PDF Architect Helper Service - pdfforge GbR - C:\Program Files\PDF Architect\HelperService.exe
O23 - Service: PDF Architect Service - pdfforge GbR - C:\Program Files\PDF Architect\ConversionService.exe
O23 - Service: Servizio Vodafone Mobile Broadband (VmbService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe

--
End of file - 7773 bytes

ho fatto come hai detto questo è il log con adwcleaner ma fa uguale mi appare un icona nel broser con un fiorellino verde , e dal pannello di controllo non mi fa disistallare niente

# AdwCleaner v2.115 - Logfile creato il 02/04/2013 alle 21:22:34
# Aggiornamento 17/03/2013 by Xplode
# Sistema Operativo : Windows Vista (TM) Home Premium (32 bits)
# Utente : Emanuele - PC-EMANUELE
# Modalità Avvio : Modalità Normale
# Eseguito da : C:\Users\Emanuele\Downloads\adwcleaner.exe
# Opzioni [Cerca]


***** [Servizi] *****


***** [File / Cartelle] *****

Cartella Trovato : C:\Users\Emanuele\AppData\Local\Smartbar
Cartella Trovato : C:\Users\Emanuele\AppData\Local\Temp\Smartbar
Cartella Trovato : C:\Users\Emanuele\AppData\LocalLow\Smartbar
Cartella Trovato : C:\Users\Emanuele\AppData\Roaming\OpenCandy

***** [Registro] *****

Chiave Trovata : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{4627CDA0-4D39-4573-A4B0-B637780DD2AB}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chiave Trovata : HKCU\Software\SmartBar
Chiave Trovata : HKCU\Software\SmartbarBackup
Chiave Trovata : HKCU\Software\SmartbarLog
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.BandObjectAttribute
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.BHO
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.DockingPanel
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBar
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBarBandObject
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarDisplayState
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarMenuForm
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4627CDA0-4D39-4573-A4B0-B637780DD2AB}
Chiave Trovata : HKU\S-1-5-21-1330877460-1790027334-3793926735-1000\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Chiave Trovata : HKU\S-1-5-21-1330877460-1790027334-3793926735-1001\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}

***** [Browser Internet] *****

-\\ Internet Explorer v7.0.6000.16982

[OK] Registro Pulito.

-\\ Mozilla Firefox v19.0.2 (it)

File : C:\Users\Emanuele\AppData\Roaming\Mozilla\Firefox\Profiles\89m85kd2.default\prefs.js

Trovata : user_pref("browser.newtab.url", "hxxp://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&use[...]
Trovata : user_pref("extensions.helperbar.SmartbarDisabled", true);
Trovata : user_pref("extensions.helperbar.SmartbarStateMinimaized", false);
Trovata : user_pref("keyword.URL", "hxxp://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=19f[...]

*************************

AdwCleaner[R1].txt - [3428 octets] - [02/04/2013 21:22:34]
AdwCleaner[S1].txt - [2807 octets] - [25/03/2013 22:02:22]

########## EOF - C:\AdwCleaner[R1].txt - [3548 octets] ##########

COSA INENDI COME AMINISTRATORE? SONO UNICO UTENTE, POI QUANDO VADO SU DISISTALLA MI DICE ACCESSO NEGATO.
COSA SUCCEDE SE LASCIO COSI? COSA PROVOCA LA TOOLBAR INDESIDERATA?

ho provato a disistallare da pannello di controllo ho due file

1)snap.do e 2)snap.do emgine, quali dei due provo prima?

quando provo col 1) mi lancia la disistallazione poi parte una secconda con Browserhelper resoft. ltd se faccio mostra dettagli dice:

C:\USER\EMANUELE\APPDATA\LOCAL\SMARTBAR\APPLICATION\BICMA ecc

Cosa faccio?

ho rimosso avast, ho cavato anche il pulsante che appariva su firefox, in maniera definitiva , adesso vedro di fare come detto, l'unica cosa che sono titubate sono due stringhe ricavate con HiJackThis che riguardano "vodafone" e "d-LINK" sono ,1) la chiavetta che uso come accesso a internet e la 2) quella che uso come accesso al warles non vorrei che poi non funzionino piu?

Ciao a tutti :) sono nuovo.. Mi sono appena presentato :)
Complimenti per il forum e per tutte queste discussioni complete e chiare.
Anche io ho un problema con snap.do .. non riesco a disinstallarlo da "programmi" . Prima ne avevo 2 : snap.do engine e snap.do ... Engine sono riuscito a disinstallarlo, mentre l'altro mi dà "completamento operazione", ma sempre lì lo trovo... Ho seguito tutta la guida postata nel secondo messaggio e ho tolto la prima pagina e il motore di ricerca... Ho fatto la scansione tramite adwcleaner.

odalità Avvio : Modalità Normale
# Eseguito da : C:\Users\Peppo\Downloads\AdwCleaner.exe
# Opzioni [Cerca]


***** [Servizi] *****


***** [File / Cartelle] *****

Cartella Trovato : C:\Users\Peppo\AppData\Local\Smartbar
Cartella Trovato : C:\Users\Peppo\AppData\Local\Temp\Smartbar
Cartella Trovato : C:\Users\Peppo\AppData\LocalLow\Smartbar
Cartella Trovato : C:\Users\Peppo\AppData\Roaming\OpenCandy

***** [Registro] *****

Chiave Trovata : HKCU\Software\Google\Chrome\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
Chiave Trovata : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Chiave Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chiave Trovata : HKCU\Software\SmartBar
Chiave Trovata : HKCU\Software\SmartbarBackup
Chiave Trovata : HKCU\Software\SmartbarLog
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{A717364F-69F3-3A24-ADD5-3901A57F880E}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
Chiave Trovata : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.BandObjectAttribute
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.BHO
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.DockingPanel
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBar
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBarBandObject
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarDisplayState
Chiave Trovata : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarMenuForm
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Chiave Trovata : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31AD400D-1B06-4E33-A59A-90C2C140CBA0}
Chiave Trovata : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
Chiave Trovata : HKU\S-1-5-21-38265993-3355475003-2682986839-1000\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}
Valore Trovata : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Browser Infrastructure Helper]
Valore Trovata : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [Browser Internet] *****

-\\ Internet Explorer v10.0.9200.16611

[HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=SnapdoOCYB&dpid=SnapdoOCYB&co=IT&userid=f04228b9-c5c9-49dd-aecb-e168a9da1e32&searchtype=ds&q={searchTerms}&installDate=23/05/2013



__________________

Utilizzo molto chrome e poco internet.. Qualche consiglio per disinstallare snap.do ??? Grazie mille ... Dalla scansione di adw cosa potete capire?? Grazie mille ancora :)

Ciao, scusa se non ho rispettato questa regola :) ma sono abituato che in altri forum, i moderatori dicono di commentare sempre sotto discussioni simili per alimentarle :) Ho aperto una nuova discussione .. Grazie mille ..