Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:00:03, on 08/05/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Users\Utente\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe
C:\Users\Utente\AppData\Local\Sky Italia\Sky Go Player\NDSPCShowServer.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Users\Public\Documents\AppData\PoApp\PService.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Guida per l'accesso a Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PosService] C:\Users\Public\Documents\AppData\PoApp\PLauncher.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"
O4 - HKCU\..\Run: [PCShowServer] "C:\Users\Utente\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe"
O4 - HKCU\..\Run: [GoogleChromeAutoLaunch_B33FBA02152CF98AA5B81315083E84AD] "C:\Users\Utente\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIZIO DI RETE')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: I&nvia a OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Note collegate di OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Note collegate di OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{60CC5CC2-F140-4DF7-BC0D-5B69241DCB0F}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{846ee342-7039-11de-9d20-806e6f6e6963}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{924F5851-EBE5-4ED8-B7C0-6F7DF3154DF5}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{60CC5CC2-F140-4DF7-BC0D-5B69241DCB0F}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{60CC5CC2-F140-4DF7-BC0D-5B69241DCB0F}: NameServer = 8.8.8.8,8.8.4.4
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Pos Service (PowerOffer Service) - PowerOfferService - C:\Users\Utente\AppData\Local\PosService\Pos.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Serv Updater (ServUpdater) - ServiceUpd - C:\Users\Utente\AppData\Local\ServUpdater\ServiceUpd.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Software Upd (SoftwareUpd) - SoftwareUpdService - C:\Users\Utente\AppData\Local\SoftwareUpdater\SoftwareUpdService.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10023 bytes

Il pc è infettato da PowerOffer

Fai queste operazioni, vai nel pannello di controllo, apri la lista dei programmi installati, cerca PowerOffer, e se c'è disinstallalo, poi bisogna disattivare dei servizi collegati, vai nel Pannello di controllo - Strumenti amministrazione - Servizi e cerca la voce Pos Service (PowerOffer Service) fai doppio clic e modifica il suo Tipo di avvio in Disabilitato. Sempre nei servizi cerca Serv Updater e anche Software Upd (SoftwareUpd) se li trovi disabilita anche loro.

Poi Chiudi tutti i programmi e disconnesso lanci HJT e clicca sul secondo pulsante: Do a system scan only poi metti la spunta alle voci che ti indico e alla fine clic su Fix checked:

Il pc si riavvierà, e uscirà il log con le eliminazioni.
Postalo qui.

Fai sapere come va il pc. Ciao

# AdwCleaner v2.300 - Logfile creato il 09/05/2013 alle 13:16:59
# Aggiornamento 28/04/2013 by Xplode
# Sistema Operativo : Windows 7 Home Premium Service Pack 1 (64 bits)
# Utente : Utente - UTENTE-PC
# Modalità Avvio : Modalità Normale
# Eseguito da : D:\Users\Utente\Desktop\adwcleaner.exe
# Opzioni [Elimina]


***** [Servizi] *****


***** [File / Cartelle] *****

Cartella Eliminato : C:\Users\Utente\AppData\Local\Google\Chrome\User Data\Default\Extensions\ncdghcmanhfigpijjllopocpcnjffkhl

***** [Registro] *****

Chiave Eliminata : HKCU\Software\Google\Chrome\Extensions\ncdghcmanhfigpijjllopocpcnjffkhl
Chiave Eliminata : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ncdghcmanhfigpijjllopocpcnjffkhl

***** [Browser Internet] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registro Pulito.

-\\ Mozilla Firefox v20.0.1 (it)

File : C:\Users\Utente\AppData\Roaming\Mozilla\Firefox\Profiles\9hm7k2e1.default\prefs.js

[OK] File Pulito.

File : C:\Users\Utente\AppData\Roaming\Mozilla\Firefox\Profiles\mon4diwq.default\prefs.js

[OK] File Pulito.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Utente\AppData\Local\Google\Chrome\User Data\Default\Preferences

Eliminata [l.22] : icon_url = "hxxp://www.ask.com/favicon.ico",
Eliminata [l.25] : keyword = "ask.com",
Eliminata [l.29] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=ATU3&o=15380&locale=it_IT[...]
Eliminata [l.30] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms[...]

*************************

AdwCleaner[S1].txt - [51379 octets] - [08/05/2013 17:45:27]
AdwCleaner[S2].txt - [1657 octets] - [09/05/2013 13:16:59]

########## EOF - C:\AdwCleaner[S2].txt - [1717 octets] ##########