ciao a tutti. Credo di avere qualche problema con il mio portatile. Quando faccio partire spybot per la scansione, a metà o poco prima, mi si spegne il notebook: lo fa sempre e solo con la scansione di spybot: mai con malware bytes, nè con avast. La scansione viene portata a termine solo se la faccio in modalità provvisoria. Mi succede anche che non riesco a togliere lo screensaver e, se cambio le impostazioni del desktop (tipo: "quando chiudi mettere il notebook in standby) le ritrovo come erano prima! Che devo fare?
grazie a tutti

Rimuovi Spybot e poi fai una scansione con QUESTO posta il log.

ho rimosso spybot. Ecco il log di Hijack:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17.57.46, on 06/04/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\Wireless Console 2\wcourier.exe
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe
C:\Programmi\Unlocker\UnlockerAssistant.exe
C:\Programmi\ASUS\ASUS Live Update\ALU.exe
C:\Programmi\Canon\MyPrinter\BJMyPrt.exe
C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe
C:\Programmi\Alwil Software\Avast5\avastUI.exe
C:\Programmi\File comuni\Java\Java Update\jusched.exe
C:\Programmi\MD-@ HSUPA\MD-@ HSUPA.exe
C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Programmi\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\ATKKBService.exe
C:\Programmi\Bonjour\mDNSResponder.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programmi\File comuni\PC Tools\sMonitor\StartManSvc.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\ATK0100\ATKOSD.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.live.com/sphome.aspx
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Programmi\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Wireless Console 2] C:\Programmi\Wireless Console 2\wcourier.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [Power_Gear] C:\Programmi\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNAC~1\PPE\PPE.EXE
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Programmi\File comuni\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Programmi\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [ASUS Live Update] C:\Programmi\ASUS\ASUS Live Update\ALU.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Programmi\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Programmi\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Programmi\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Programmi\File comuni\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [avast5] "C:\Programmi\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Programmi\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Mobile Partner] "C:\Programmi\MD-@ HSUPA\MD-@ HSUPA.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: ASUS ChkMail.lnk = C:\Programmi\Asus\Asus ChkMail\ChkMail.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Programmi\File comuni\Acronis\Schedule2\schedul2.exe
O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
O23 - Service: Acronis Nonstop Backup service (afcdpsrv) - Acronis - C:\Programmi\File comuni\Acronis\CDP\afcdpsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Programmi\Bonjour\mDNSResponder.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: NitroPDFReaderDriverCreatorReadSpool (NitroReaderDriverReadSpool) - Nitro PDF Software - C:\Programmi\Nitro PDF\Reader\NitroPDFReaderDriverService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Programmi\File comuni\PC Tools\sMonitor\StartManSvc.exe

--
End of file - 9256 bytes

dopo devo reinstallare spybot, vero?

grazie anche per l'opinione su spybot. io l'ho sempre usato però mi sono accorto che, anche se non attivo tea timer, lo trovo sempre attivato. Proverò windows defender
ciao

ok grazie. Per il momento ho risolto il problema dello screen saver ma non so se reinstallare spybot.

grazie Alfonso, ma se dovessi avere lo stesso tipo di problemi (che ora sembrano risolti), posso installare in alternativa a spybot super anti spyware free?

ok grazie